J'ai rencontré un problème tout à l'heure aujourd'hui concernant un paiement à distance. Il m'a suffi d'un simple appel à notre conseiller, Sam Hodgon, pour que le problème soit résolu en l'espace de... Zobacz więcej
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J'ai rencontré un problème tout à l'heure aujourd'hui concernant un paiement à distance. Il m'a suffi d'un simple appel à notre conseiller, Sam Hodgon, pour que le problème soit résolu en l'espace de... Zobacz więcej
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Having held a Britline account for over 25 years, I have been extremely happy with the personal service and support of their team. David M, and more recently Pascale, have helped me through opening an... Zobacz więcej
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Our contact, Rachel Brennan, couldn’t have been more helpful. One thirty minute call and our account was up and running. The transfer from another division of CA could have been stressful. But it wasn... Zobacz więcej
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Moving to France for a year was a daunting experience but having a personal advisor (Jane) throughout the process has really helped navigate a foreign system. Being able to email our advisor and get a... Zobacz więcej
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Britline, a branch of Credit Agricole Normandie, which provides an English speaking French Banking service to clients resident in France, the UK and Ireland. Open your new french bank account without the need to come to France. 24 hour on-line banking....
15, esplanade Brillaud-de-Laujardière , 14050, Caen, Francja
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had Britline Accounts for 18 years for my Maison Secondaire. During this period all of their agents proved so co-operative and helpful. I cannot single one one out as all were very professional and all spoke fluent English.
Having sold the house, I have now closed my account and my only criticism would be the time it took to complete the closure. All of my accounts were 'immediate access' and yet it took over 30 days to finalise matters.
That said, I would recommend Britline.

Odpowiedź od Britline
Helpful and understanding staff. They were friendly and patient with us and we were very grateful for their help.

Odpowiedź od Britline
I had been hacked! I called Britline, after 2 rings the phone was answered, by a human being! Alexander was very professional, immediately cancelled my card, ordered a new one and explained the other things I should do to protect myself. He was polite, professional and knowledgeable, it was a text book example of what great customer service should be. Thank you.

Odpowiedź od Britline
I have had continued difficulty using my debit card for online transactions. I have ample funds in place to pay for these purchases. i can withdraw cash and use my card when i am present. But I have had a litany of problems for 3 months when trying to order anything online. I am reduced to getting my husband to pay and then give him cash. It is ridiculous. Every time we contact Britline we are told it is fixed, and every time we find it isn't. It shouldn't be this difficult. These are straight forward transactions. Today i tried to use Paypal but once again the payment via my bank funds was blocked. I have now decided to withdraw the bulk of my funds, and open an account elsewhere for the majority of my transactions in the future. Been with then 20 years and frankly it has never improved from the basic.

Odpowiedź od Britline
Purchased our house in Normandy over 20 years ago and have always used CA and Britline. Always an excellent service and the closure of the account, due to selling the house, was simple and stress free.

Odpowiedź od Britline
My hubby and I moved to France in November 2024 year but decided to sort out our French banking arrangements before travel, to make the transition as seamless as possible. Our account manager, David Metcalfe was super from our first phone consultation, well before moving. Along with assisting in the set up of our current account, he helped with our car insurance, savings accounts and ensuring the process was simple. If we have any issues now, he is always prompt in his response, either by phone or email.
We would not hesitate to recommend CA Britline to anyone looking to move to France, as arranging French banking in advance, before arrival, makes life that much more straightforward. Having English speakers to navigate you is also great, for those who don't have sufficient French language skills to work through the system.

Odpowiedź od Britline
Sophie has been supporting us through our investments and has helped us with the process of converting our euros to sterling and bringing back to England. She explained the process in detail and was very reassuring. We followed the steps Sophie had outlined and our funds arrived without any delay. We were very nervous about the transfer but were reassured by Sophie.

Odpowiedź od Britline
Thanks to Diane for assisting with changing my security limits at short notice. I have now used Britline for 23 years and I have been delighted with the service. Highly recommend for Ex Pats in France.

Odpowiedź od Britline
We have just closed our Britline current account, which we've had since 2006, because, following Brexit, it was no longer sustainable to maintain our holiday home in France.
Throughout the eighteen years we've had the Britline account we've always found the team to be so friendly, courteous and helpful.
We cannot recommend them highly enough.
Thank you so much Britline.

Odpowiedź od Britline
We moved to France in 2013 and used Britline for all our banking needs. They were excellent in every way and helped us through many of the issues relocating in France. We thoroughly recommend them.

Odpowiedź od Britline
Fantastic service. Quick, clear and it all works! Really pleased with Britline and our advisor (Karen).

Odpowiedź od Britline
Our personal bank advisor responds quickly and is very supportive. We have banked with Britline for a number of years and the service is always exemplary.

Odpowiedź od Britline
We have been with CA Britline for 4 years and during that time have had numerous occasions to discuss our financial situation and plans with Sarah Wren. She has proved herself a source of incredibly valuable support, covering a range of bank products and services. It makes such a difference having advice that is professional, reliable, and relevant, delivered by someone who is so knowledgable and sympathetic. Sarah and her team are fantastic! She really understands our situation, brings real positivity to our conversations -- all in all a total pleasure to do business with!

Odpowiedź od Britline
On est plus que content avec le service de Credit Agricole Britline. L'equipe est toujours polis et m'a assiste completement et amicalement quand j'ai eu des problemes techniques ou simplement des questions.

Odpowiedź od Britline
Mr. Cunnington was so helpful and patient. He called me at the exact time planned and patiently talked me through the whole process of transferring Eur back to sterling. Furthermore, he then offered to handle the closure of my French account as he had all my details and could ensure the documentation was passed to the correct person. Cannot speak more highly of the help I received over the last couple of days. Thankyou so much.

Odpowiedź od Britline
This advisor spoke clearly and slowly to me. He was patient and thorough.

Odpowiedź od Britline
As a non-resident with a holiday home in France, I was looking for an alternative to my Societe Generale account because of the high annual non-resident charges now being applied. Britline offered what I was looking for and the service I have receieved for the transfer of account has been excellent. Although the account is online, I have had personal contact by telephone to set up the account and have named contacts for any follow up - something which disappeared from British banking years ago. Excellent service.

Odpowiedź od Britline
You know that sinking feeling you get when you know you have to ring the bank to discuss a problem? With Britline, you NEVER get that. It's always easy to get through and their advisors are excellent. Nothing is too much trouble and theor advice is clear, concise and easy to understand. Clym in particular was brilliant, patient and we even had a little laugh together. He's a credit to the bank.

Odpowiedź od Britline
My wife and I have been with Britline for over twenty years.
In all that time the service provided by them has been exceptional. There are simply not enough superlatives to describe it.
They provide a wide range of services from just having a simple bank account to other areas such as savings, insurance cover, currency transfer to general advice.
But it is not all about the services provided.
For us however, we save our highest praise for people who work there.
The Britline team - If you have a need to telephone them you will be guaranteed a warm, friendly and professional reception. They are generous with their time you don’t feel as though you are being rushed. There is always time for a friendly chat. It is for us like phoning family.
With Britline living and settling in France has been made considerably easier.

Odpowiedź od Britline
Things might not always be straightforward using Ma Banque but my goodness the service on the helpline is second to none. Today we wanted to transfer some funds back the uk it wasn’t going well, so we picked up the phone and got to speak to Clym. Clym was professional, patient, calm, kind and helpful. He explained what needed to be done every step of the way. He made the whole process quite enjoyable! We then had cause to call back and as fortune would have it spoke to Clym again who immediately resolved our problem. I cannot praise Clym highly enough.

Odpowiedź od Britline
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