British Beds Direct Recenzje 

969
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a good experience with this company. Wanted a soft mattress and this was easily and quickly arranged and did not affect the delivery time 10 days later. The mattress 1500 Natural is lovely and... Zobacz więcej

Oceniono na 2 z 5

I placed my order on 7th June and it didn't arrive until over 3 weeks later on the 29th! A single divan bed and mattress. When it was eventually delivered the top of the bed was torn in places. The... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very easy and straightforward service. Ordered online after receiving some samples and was given 24 hours notice of delivery and time. Delivery was smooth. Bed was carefully handled and well packaged.... Zobacz więcej

Oceniono na 5 z 5

Brilliant choice of beds and fabrics. Ordered over the Christmas period and the upholstered ottoman bed frame arrived 2 weeks later! I'd been looking for something quite specific and am so glad I foun... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z łóżkami
  2. Sklep z meblami do sypialni
  3. Sklep meblowy
  4. Projektant wnętrz
  5. Sklep z materacami

Napisane przez firmę

Dreamy, hand-crafted beds and mattress made in Britain and built to last. Design a bed that’s perfect for you, with stress-free ordering and 10 working days free delivery*.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

969 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(969)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I had a great experience with British…

I had a great experience with British Beds Direct. I had to place a larger order as a B&B owner and so I spoke to someone over the phone who made the experience seamless. The new beds were ready earlier than expected and I was soon contacted about arranging delivery. They came well packaged and easy to put together. This is the second time I ordered from this company.

17 stycznia 2024
Opinia niezależna
Oceniono na 4 z 5

Bed base review.

Previously ordered headboard and needed lower bed frame for mother so checked website. Easily found what I needed with dimensions and could then select colour that I wanted. Ordered online and received phone call confirming order and email confirming shipments. Received goods and very happy.

8 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

A great product at the price paid

A great product at the price paid. Being able to supply a number of fabric swatches beforehand also helped me choose the bed a room decor. They let me order the bed within the sale period and agreed to delay delivery until the room was decorated. Can't fault them.

19 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

The website was very easy to choose the…

The website was very easy to choose the bed we needed. I found the sales page and luckily for me the right size, the right number of drawers, and a great colour option was available at a reduced price, so I purchased that online easily. The delivery took about 10 working days and the bed bases were delivered by two delivery men who were able to carry the bases up the narrow stairway. The bases were well wrapped in thick plastic and the corners were all protected with covers. We didn't get the bases installed for us, as we needed to construct a headboard first, but it was easy to push the feet into place on the bottom of the bases and set it up ourselves. Perfectly constructed, solid bed bases, in pristine condition, the fabric used is very nice, the colour was fantastic, and the four drawers are very roomy. Very happy.

9 października 2023
Opinia niezależna
Oceniono na 5 z 5

Brilliant choice of beds and fabrics

Brilliant choice of beds and fabrics. Ordered over the Christmas period and the upholstered ottoman bed frame arrived 2 weeks later! I'd been looking for something quite specific and am so glad I found British Beds Direct: I was a little nervous ordering online but got exactly what I had hoped for. Really easy to put together and great quality - we'll definitely be looking here first next time!

13 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Best quality and fantastic prices!…

This is the second bed we have bought from British Beds. The quality is fantastic and the choice of fabric is second to none. Communication from the initial order was great and the turnaround was so quick considering I ordered just before Christmas.
The ottoman bed is really comfy as the whole of the underneath is for storage and the frame is very sturdy and there are no creaks/noises when lying on it. We’ve been having a great nights sleep every night since! Thank you and definitely recommend them!

22 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Very easy and straightforward service

Very easy and straightforward service. Ordered online after receiving some samples and was given 24 hours notice of delivery and time. Delivery was smooth. Bed was carefully handled and well packaged. Quality was very good and material as expected. We ordered the Eleanor ottoman bed and the lifting struts were already assembled - just has to click the bars into place. Super easy. Would certainly order again.

29 listopada 2023
Opinia niezależna
Oceniono na 4 z 5

Single Ottoman Bed

The single Ottoman bed that we ordered is very good quality and the delivery drivers were helpful and friendly. We did have a delay on our order which we received limited communication on, hence only 4 stars.

2 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Delighted with the service and…

Delighted with the service and products. Delivery was extremely efficient and they communicated well.
Would definitely recommend British Beds Direct and would not hesitate in ordering from them again.

8 grudnia 2023
Opinia niezależna
Oceniono na 4 z 5

Good value

Delivery was not as swift as initially promised but I was very pleased with the ottoman divan when it arrived.

8 grudnia 2023
Opinia niezależna
Oceniono na 4 z 5

Simple and straightforward way to order…

Simple and straightforward way to order a bed for our spare room. Took a little over the stated time frame for bed to be delivered but staff were friendly and helpful at all stages. I'd use them again.

14 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Great British made beds at a great price.

We have bought 3 beds from BBD and are very happy with their products - saving money over the high street every time. The only downside is that on every occasion they have taken longer from order to delivery than their website implies. But still worth the wait. When we have had issues with damaged items delivered, they always went out of their way to resolve the issues, so buy with confidence.

18 października 2023
Oceniono na 3 z 5

The order was delayed due to them not…

The order was delayed due to them not having the material chosen, but this was not relayed to me and I had to eventually choose a different material that ended up being a totally different colour that was chosen - plus I still don’t have the legs I ordered!

18 października 2023
Logo British Beds Direct

Odpowiedź od British Beds Direct

Dear Carol,

I trust this message finds you well. I understand due to the time constraints associated with your recent order we were able to agree on an alternative fabric over the phone and I am sorry if the tone of this fabric did not completly meet your expectations.

Additionally, to facilitate a prompt delivery, there was an understanding to dispatch the bed with wooden effect legs initially, allowing you to use the bed promptly.

I'm pleased to see we have dispatched the black legs as originally requested. This ensures the completion of your order while still accommodating the earlier delivery to meet your urgent timeline.

We appreciate your understanding, and I'm glad we could take the necessary steps to ensure you received the bed in time for your needs.

Best regards,

Oceniono na 5 z 5

Company & Bed review

British Beds Direct are an exceptionally professional company to deal with. Their website is super easy to use and after your purchase they follow up with calls and accommodating delivery slots. I highly recommend them. Amazing quality and great all round service. Thanks BBD!

22 października 2023
Opinia niezależna
Oceniono na 3 z 5

Delivery late Saturday afternoon/early…

Delivery late Saturday afternoon/early evening while within the time slot promised was not ideal. Otherwise good service and courier was very helpful

18 października 2023
Logo British Beds Direct

Odpowiedź od British Beds Direct

Hi Chris, appreciate your feedback! We're delighted to hear that you were satisfied with your order and the service provided. While we delivered your order within the allocated time slot, we understand that it might not have been the most convenient for you. Our delivery partners confirm dates in advance, but if a specific date isn't suitable in the future, feel free to let us know. We'll be more than happy to rearrange it for you next time.

Oceniono na 1 z 5

Still waiting for my order 4 weeks on

Still waiting for my order 4 weeks on. Speechless.

18 października 2023
Logo British Beds Direct

Odpowiedź od British Beds Direct

Hello Ben, we sincerely apologise for the delay in your order. We're pleased to know that your order has been successfully delivered. We always strive to ensure prompt delivery to our valued customers and continuously seek ways to enhance our services. Thank you for your patience, and we trust that you are delighted with the quality of your order.

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