Atrocious service- extremely rude driver who welcomed me with a rant that I hadn’t picked up his call. He had the wrong number for me. I relayed clear instructions to the service centre about where I... Zobacz więcej
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Great communication from the moment of booking until drop off. Great service from driver Ed who was exactly where he said he would be and ahead of schedule. Can't fault it and great to have found a re... Zobacz więcej
Booked a pickup from Heathrow. Driver communicated really well, met me at the terminal. Car was clean and comfortable. Shaban helped me with my luggage & was kind and courteous. Great value too. A... Zobacz więcej
Couldn’t recommend Britannia Minicab enough. When we landed we received a message to inform us our driver was waiting at arrivals for us and we were given the drivers number directly. We WhatsApp’d an... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Britannia Minicab is a leading passenger transport Service Company we continuously provide our customers with an unbeatable minicab service 24 hours a day. We follow a rigorous vetting process when employing new drivers and when regularly checking our cars against our high operating standards. We Cover all Major Airport such as Gatwick, Heathrow, Stansted, Luton, London City Airport, Southend Airport and Cruise Ports such as Southampton, Portsmouth, Dover, Tilbury, Harwich with Meet & Greet Service to and from London.
Dane kontaktowe
Zjednoczone Królestwo
- britanniaminicab.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Finally best cab service found.no need…
Finally best cab service found.no need to wait for Uber's and getting exploited Driver was really nice and polite and helped me with luggage.
Definitely will use again
Reliable company
I have used this company for business trip to airports several times and they have been a reliable company and always on time.
Thanks
Pessima esperienza..
Il tassista ha tatto tardi ad arrivare e ci ha messo molto di più del tempo previsto da loro, e abbiamo perso il treno. Non sapeva le strade e faceva finta di non capire Inglese quando non gli conveniva. È stata veramente una brutta esperienza.
Great service
Great.
Would have got 5 stars but when we had to change pick up times it took multiple calls where the lines were very poor, in end had to use live chat but all got sorted in end
I used them to come and go to Gatwick…
I used them to come and go to Gatwick airport from the hotel. Drivers were both good drivers, and I had no problem with them. After using them for pick up is when I found out about there Whatsapp, because I could not speak to the person who answered, and they sent me a whatsapp. I would use them again
Easy to organise
We had no issues ... The driver arrived on time on the day and the communication was good in setting up the pick up time and location. The only thing was that I booked it and got two messages in the same day prompting me to pay the invoice. So I paid the same day, even though the invoice said I had a bit of time to pay.
No complaints :)
Driver contacted me in advance and was early to pick up. He was friendly and courteous. An easy and stress-free way to get to the airport.
Excellent
Booking process was easy and straightforward. Very smooth communication with the office. Comfortable ride, everything was well managed. We will surely use their service again.
Great service,very flexible( we had to…
Great service,very flexible( we had to change the pick up time) and helpful,and Javed the driver was amazing and very kind.will recommend.
Good communication, helpful driver.
Overall happy with the service. There was a slight issue on arrival but it was quickly dealt with in a professional manner. Good communication and a polite and friendly driver. Will be using again.
Buen servicio y rápido.
Very good service
Our driver arrived 10 minutes early, he drove very well and very safely. Recommend!
GOOD SERVICE
I have used their services for 4 years and the service has been excellent. Their booking process on WhatsApp can be slow, whilst the operator moves between clients, but this time I said upfront that I will not wait and I need my booking finalized quickly, and he did it from quote to payment in minutes! Well done!!!
The car arrived on time, the driver was great and so was the car!
Was apprehensive at first as the return…
Was apprehensive at first as the return journey was in the middle of nowhere so would have been difficult to find an alternative if something happened. However everything went smoothly and the driver arrived early and contacted me to say they had arrived and didn't mind waiting 30mins until the booking time. Great service would use again.
Все сподобалося
Все сподобалося. Машини чисті,водії привітні. Ми задоволені.
Driver at wrong address and uncontactable with his phone off
Bad experience. I booked a car to go the airport driver was missing even though my address was exactly right on the booking. I got a call from the call center saying the driver has arrived. I go outside with my various bits of luggage including a huge bike bag to check - no sign of him. I call the call center. They say they've asked the driver to call me. Driver doesn't call after several minutes of waiting. I call again. The call center then tells me the driver has switched his phone off so is uncontactable and that I should look for him...? Very odd. The call center gives me the driver's details. I call the driver. His phone is still off. This goes on for a while until I run around neighbourhood searching for the non-descript location of the pin that the call center sees the driver's GPS is at. Once we start the journey, the driver's phone obviously doesn't work so he can't navigate. I'm happy to help but together with the other issues I didn't think this was reliable at all and made it very stressful for me. Wouldn't use them again sadly.
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