Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Divya is very cooperative sales member . She gave me best package in my budget. Really appreciate for her work.

Reakcja na opinię

Oceniono na 5 z 5

We have been dealing with Rohit at Brightsun . We have been very pleased with the service by Rohit. Rohit has been kind of, empathetic and understands our requirement. He helped us in choosing the r... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very good experience, very responsive and the driver and temp they sent was very good. Highly recommend!

Reakcja na opinię

Oceniono na 1 z 5

Extremely disappointed. Passenger was unable to fly due to corona symptoms and the travel agency had clearly mentioned not to fly if there were corona symptons. The agency failed to represent the case... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja sprzedaży biletów lotnicznych
  2. Agencja podróży
  3. Agencja turystyczna
  4. Atrakcja turystyczna
  5. Biuro podróży

Napisane przez firmę

Brightsun Travel has had a presence in INDIA since 1991. We are approved by the Government of India as a tour operator and are bonded by IATA for flights worldwide. Customer service is key to what we do, and your review will improve our service to you.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

142 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very Nice Service

5 września 2022
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Odpowiedź od Brightsun.co.in

Dear Jatin Berry,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
Brightsun Travel

Oceniono na 5 z 5

Happy Customer. For Jordanian visa

I got my jordanian visa done by them. My point of contact was Mr Aman. Great guy. He went above and beyond with his service by helping out with any information regarding forex, covid protocol and tickets even though i only got my visa issued through them.
My second time using Brightsun for visa and pleased with the service both times.

16 sierpnia 2022
Opinia niezależna
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Odpowiedź od Brightsun.co.in

Dear Rohan,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

Oceniono na 5 z 5

Awesome Experience

Had a vey good experience while dealing with Mr Aman for Visa for my son. A very dedicated, responsive and knowledgeable person.

13 sierpnia 2022
Opinia niezależna
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Odpowiedź od Brightsun.co.in

Dear Praveen Gupta,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

Oceniono na 1 z 5

Extremely disappointed

Extremely disappointed. Passenger was unable to fly due to corona symptoms and the travel agency had clearly mentioned not to fly if there were corona symptons. The agency failed to represent the case properly with the airline to waive no show fee. Booking with agency is same as doing online.

30 lipca 2022
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Odpowiedź od Brightsun.co.in

Thank you for the review. We’re sorry to hear that our services didn’t match your expectation. Your feedback helps us do better. We are looking into this issue and hope to resolve it soon.

Oceniono na 5 z 5

A seamless and hassle free experience…

A seamless and hassle free experience while booking a ticket for my son!

29 lipca 2022
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Odpowiedź od Brightsun.co.in

Dear Ratan,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
Brightsun Travel

Oceniono na 5 z 5

Its a very nice agency

Its a very nice agency
and team is very good very helpful
stay blessed all team

22 lipca 2022
Opinia niezależna
Logo Brightsun.co.in

Odpowiedź od Brightsun.co.in

Dear Shayan Ali,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Brightsun Travel

Oceniono na 4 z 5

Tickets booked with ease

The process was so easy, convenient and the proces were affordable as well.

22 lipca 2022
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Odpowiedź od Brightsun.co.in

Dear Khushi,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Brightsun Travel

Oceniono na 5 z 5

A very efficient travel agency

This company is efficient and friendly who don't promise anything fanciful but what they do offer is quietly delivered . Very friendly staff.

18 lipca 2022
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Odpowiedź od Brightsun.co.in

Dear Nick,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
Brightsun Travel

Oceniono na 1 z 5
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Odpowiedź od Brightsun.co.in

Dear Surander,
We are really disappointed to have received this review, given the customer service we provided which was above and beyond what should have been required in this situation. Your travel date was 21st Jun and we received notification from the airline on 20th Jun that flight schedule had been changed, which we informed you about and immediately suggested alternative options if the new date was unsuitable. You refused to accept this was the situation and we had explained again when you came to our office that we can’t change flight timings as schedule changes happen and are issued from the airline due to many reasons. Once again, we can only give you the best available option which we did – we changed your flight, issued you with the ticket and you have since completed your travel. The review rating you gave is not justified or reflective of the customer care and service you received.

Oceniono na 5 z 5

Booked tickets for my Parents

Booked tickets for my Parents, they were helpful all the way… Astonishing service thanks Brightsun team.

18 czerwca 2022
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Odpowiedź od Brightsun.co.in

Dear Amandeep,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

Oceniono na 5 z 5

My tickets got issued within 39mnts…

My tickets got issued within a single minute quick service provided by agency...

27 maja 2022
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Odpowiedź od Brightsun.co.in

Hi Mukul Kumar,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

Oceniono na 1 z 5

Miscommunication about services

Miscommunication about services, Kept changing the offer. Poorly coordinated activities. Vendor had to chase us for payment in the Kashmir.

6 maja 2022
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Odpowiedź od Brightsun.co.in

Dear Sharat,
we apologize that you had to write us this kind of feedback. We investigated your case and found that you booked the Car transfer with us one day before your travel date. Although our team tried to meet your needs within the tight deadline, the local vendor in Kashmir was new to us, so your experience with him held us back. We appreciate your feedback and will use it to improve our services going forward.

Thanks,

Oceniono na 5 z 5

Superb service

12 marca 2022
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Odpowiedź od Brightsun.co.in

Dear G Mohan Kumar,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

Oceniono na 5 z 5

fine

Service is good and staff is very cooperative..

20 grudnia 2021
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Odpowiedź od Brightsun.co.in

Hi Bhanu Pratap,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

Oceniono na 5 z 5

Excellent service

18 grudnia 2021
Logo Brightsun.co.in

Odpowiedź od Brightsun.co.in

Hi Guru Nanak Pura,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

Oceniono na 5 z 5

It was without any hassle

It was without any hassle. Thank you

1 listopada 2021
Logo Brightsun.co.in

Odpowiedź od Brightsun.co.in

Hi Chetan Sood,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

Oceniono na 3 z 5

All Good

please ignore last comment. Mistakenly update by our team member.

22 października 2021
Logo Brightsun.co.in

Odpowiedź od Brightsun.co.in

Dear Globetrotter,
You booked your ticket with another travel agency and our customer service team were not responsible for your booking, we are the wholesaler issuing the ticket, not your retailer that you booked with, so this review is not a reflection of our services. We have contacted you to ask you to remove this review. Kind Regards, the Brightsun Travel Team.

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