The first box of beer had some heavily dented cans, although the beer was good. The second box hasn't arrived yet. Both of these things are the result of Evri. I would happily pay another £2 or so t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Browser do a great job in sorting monthly subscription beer boxes from really good breweries. The resident breweries and rotating monthly guests offer a great choice of different styles. Customer serv... Zobacz więcej
Reakcja na opinię
As a YouTube Beer Channel I get sent a lot of free beers to sample from breweries all across the world as part of my "Job". Brewser has been a subscription I actually pay for every month, for at least... Zobacz więcej
Reakcja na opinię
I have only recently joined this subscription but I’m already massively impressed. The value of a box of Arbor considering they are pint cans was great. I also received amazing customer service from A... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Brewser is the world's first direct-from-brewery beer subscription service. We work with the UK's leading independent breweries to connect more people with great beer and to support the breweries who give a damn about the liquid inside the can. Every brewery in our lineup has been taste-tested by a team with more than two decades of experience in independent brewing, and every box is picked, packed and shipped direct from the people that brewed it, from their cold store to your front door. Our members can choose their brewery each month or leave it to us. Boxes start from £29 including free mainland UK delivery. Learn more at brewser.beer.
Dane kontaktowe
Brewser HQ, LL28, Colwyn Bay, Zjednoczone Królestwo
- hello@brewser.beer
- brewser.beer
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 88% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great beer and customer service
I’ve had a few beer subs and Brewser is easily the best. If you know what you’re after then you’ll probably find it there, or you can sit back and let them recommend a box. If things go wrong their customer service is great!
Importantly, the beer comes straight from the brewery so couldn’t be in better condition.

Odpowiedź od Brewser
A great subscription service, possibly better than Netflix!
I've been a member of Brewser for two years and cannot fault it. The choice available is vast and the specials boxes are always worth looking at.
Any minor issues have been rectified quicker than expected.

Odpowiedź od Brewser
Flexibility and choice
I have been a Brewser customer for over a year now, and what set's Brewser apart is flexibility and choice.
You decide which brewery to choose from and what type of ale to select from carefully curated cases.
You are in control of what beer you receive.
An old favourite or something new? And with new breweries coming on board often there is always ample choice.

Odpowiedź od Brewser
Great variety and exceptional customer care
Been with Brewser probably 8/9 months now and thoroughly enjoying it. A different brewery every month. I'm on Discovery subscription(£28 per month). Think it's really good value for 8 beers. Have tried many breweries I'd not heard of and loved some so much I've ordered directly from them too.
Also just recently had experience with the customer care them as unfortunately had a damaged delivery caused by their delivery partner. That experience proved that they care for their customers. A prompt email and also a telephone call all to help resolve. Really pleased with the customer service and already looking forward to my next delivery.

Odpowiedź od Brewser
Top notch service and excellent premise…
Top notch service and excellent premise for connecting you to quality breweries

Odpowiedź od Brewser
Amazing standard of beer
The standard of beer we receive is constantly high, the model of being supplied directly is great 👍
This month I accidentally ordered a surprise box, but wanted an no/low box so dropped a quick email. It was no issue at all to switch my order. Top customer service 👍👍
I'll continue to use Brewser as my online option and recommend to friends too.

Odpowiedź od Brewser
Simple idea, executed with style
I have been a long time subscriber to Brewser now and the experience has improved leaps and bounds.
Back in the day it was very basic, pick a brewery or let them pick and wait for beer. These days they have discovery boxes, they bring in big names and lesser known breweries, they have limited edition boxes.
Out of over 12 deliveries, only one had an issue which was DPD's fault and Brewser got a new box sent the next day despite it not being their fault.
I feel the 1 star reviews for Evri losing a pallet to be extremely harsh and can confidently say I recommend Brewser to friends at every chance I get.

Odpowiedź od Brewser
I like Brewser!
I like Brewser. It's so easy to change and pause a subscription. I don't feel pressured into anything unlike with many such subscriptions, and everyone I've spoken to has been quick to reply and helpful. Keep up the good work!

Odpowiedź od Brewser
A great selection of beer backed up by…
A great selection of beer backed up by great customer service.
Raised a ticket at 7:03am and by 7:05am I had a meaningful response from Ashley which answered my question.
Top quality!

Odpowiedź od Brewser
Brewser is the best beer sub around
Amazing selection of beer for a great price. Each month supports a localised brewery and showcases their best brews. It's an awesome way to support independent breweries from around the country. Easy to use and good customer service. Best beer subscription around.

Odpowiedź od Brewser
Really well run beer subscription…
Really well run beer subscription service with lots of choice and monthly recommendations for small independent breweries. Great customer service, had a small issue with one of my deliveries and was sorted same day.

Odpowiedź od Brewser
Brilliant Brewser
Brilliant, i really enjoy my monthly box from Brewser. Whether it's the Discovery Box, a limited special or just a particular brewery i fancy trying. There is so much choice, and being able to select breweries that would otherwise be difficult to find locally is great. The service has been top for me and I'd highly recommend Brewser.

Odpowiedź od Brewser
I needed to update my address as moving…
I needed to update my address as moving house and the guys went above and beyond to help me. Beer is always brilliant from here too. By far the best beer subscription box out there.
Thanks Ash and team!

Odpowiedź od Brewser
Brewser are absolutely brilliant
Brewser are absolutely brilliant - excellent selection of beers and flexibility with your subscription. And to top it all off they have a great customer service team who I have dealt with on multiple occasions! Highly recommend.

Odpowiedź od Brewser
Customer service is second to none!
Customer service is second to none - always a quick response, very personable and will always resolve the situation when issues occur.

Odpowiedź od Brewser
Fantastic customer service
Fantastic customer service, always responsive and helpful

Odpowiedź od Brewser
Great customer service
Great customer service. It's often only when things go wrong that you get to see the measure of a company. Brewser respond quickly to enquiries and recently sorted out an issue with minimal hassles and keeping me informed thought (the issue arose from the brewery, rather than Brewser themselves)

Odpowiedź od Brewser
Great concept and amazing customer…
Great concept and amazing customer service

Odpowiedź od Brewser
Amazing customer service
Amazing customer service. I had an issue with my order (my fault) and the team at Brewser sorted it out very efficiently.
There beer is also excellent by the way!

Odpowiedź od Brewser
As many people mainly complain online I…
As many people mainly complain online I thought I would write some positive ones on services I like, such as Brewser! Good deal, often times better than the breweries themselves which I would often prefer to go but I prefer these smaller boxes that are more affordable rather than getting a large 12 can semi-mystery box where 4-5 cans are experimental styles I do not really enjoy (I am looking at you Cloudwater).

Odpowiedź od Brewser
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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