The product was very good. Only complication was that I booked it in my name so I would have to be there at collection with my identification, whereas I wanted my son to collect it. Ended up getting... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację21 Bankhead Drive, Sighthill Industrial Estate, EH11 4DW Edinburgh, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Reservation on internet was easy. The staff at counter were pleasant and wasted no time dealing with paperwork etc. I was shown the machine started and especially the emergency stop procedure. No pr... Zobacz więcej
Reakcja na opinię
Great service in reserving and delivery, with fuel included it makes usage very straightforward. The tool (turf lifter) looked well maintained and worked superbly. Took a while to collect after use bu... Zobacz więcej
Reakcja na opinię
Really friendly staff who helped lift equipment in and out of my car. Lawn aerator hired was in perfect condition when collected and did a great job hollow coring my lawn. Highly recommended.
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Dane kontaktowe
21 Bankhead Drive, Sighthill Industrial Estate, EH11 4DW, Edinburgh, Zjednoczone Królestwo
- 01314 583 111
4,7
Doskonała
67 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The branch manager was excellent and…
The branch manager was excellent and great customer service.
13 maja 2024
Odpowiedź od Brandon Hire Station - Edinburgh
Hi Patrick, thank you for your 5-star review. We're delighted to hear that you had an excellent experience with our Edinburgh branch manager and received great customer service from the team. Your feedback is greatly appreciated. Kind regards, the Brandon Hire Station team.
Odpowiedź od Brandon Hire Station - Edinburgh
Hi David, thank you for your positive feedback. We're glad to hear that our team were helpful during your hire experience and that you were pleased with our prices. Please get in touch if we can help again in the future. Kind regards, the Brandon Hire Station team.
Friendly and helpul staff
Friendly and helpul staff. Equipment in good condition. All required supplies available.
16 kwietnia 2024
Odpowiedź od Brandon Hire Station - Edinburgh
Hi Paul, thank you for your 5-star review. We're delighted to hear that you found our Edinburgh team friendly and helpful, and that the equipment was in good condition with all required supplies available. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Super helpful and best prices offered…
Super helpful and best prices offered every time.
4 kwietnia 2024
Odpowiedź od Brandon Hire Station - Edinburgh
Good morning, thank you for your positive feedback. We're pleased to hear that our Edinburgh team were helpful you found our prices competitive. Thank you for hiring with us and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
Allowed extra time
I had a small issue with the item that I hired but the team allowed me to come and replace it with a new one and got me working again. Due to the delay caused they allowed me extra time with the item.
10 lipca 2023
Odpowiedź od Brandon Hire Station - Edinburgh
Hi Blair, thank you for your feedback. We apologise for the small issue you experienced, but we're glad our Edinburgh team were able to assist you promptly and provide you with a replacement item. We appreciate your understanding and hope to serve you again in the future. Kind regards, the Brandon Hire Station team.
The guys at Brandon Hire are always so…
The guys at Brandon Hire are always so helpful, I’m autistic so I hate dealing with companies, but honestly Brandon Hire makes it easy.
4 marca 2024
Odpowiedź od Brandon Hire Station - Edinburgh
Good morning, thank you for your brilliant feedback. We're delighted to hear that our Edinburgh team are always helpful and make your hire experience easy and comfortable. We appreciate your feedback and hope we will see you again in the future! Kind regards, the Brandon Hire Station team.
Terrible service hired for my 87 year…
Terrible service hired for my 87 year old mother. The delivery driver set it up for her. Was faulty and burnt her carpet. Reply was she should have gone online and read the instructions and not put it on a carpet. How do they expect a 87 year old to do this .
Said my mother would have to claim her own insurance for carpet.
1 października 2023
Odpowiedź od Brandon Hire Station - Edinburgh
Hi Steven, thank you for making us aware of this. We are extremely sorry to hear that you were not happy with the service you received. We have passed your information on to our senior team to ensure this has been investigated. If you would like to talk to our team about anything further please get in touch with us on 0370 99 00 999. Kind regards, the Brandon Hire Station team.
Very good customer service.
28 września 2023
Odpowiedź od Brandon Hire Station - Edinburgh
Hi Alan, thank you for hiring with us and taking the time to leave a review. We are delighted to hear that you were particularly pleased with the service from our Edinburgh branch. Kind regards, the Brandon Hire Station team.
Friendly staff and very easy to hire…
Friendly staff and very easy to hire and return.
4 października 2023
Odpowiedź od Brandon Hire Station - Edinburgh
Hi Ian, thank you for hiring with us. We're delighted to hear that you found our hire process straightforward and received friendly service from our team. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Excellent customer service after not receiving correct product
Liam at the Edinburgh depot went above and beyond to help sort out a second generator for our event as the one I was given was not the small, suitcase one I was expecting. He arranged for me to collect it after a few days from another depot and kept me up to date along the way.
29 września 2023
Easy drop-off and pick-up
Easy drop-off and pick-up. Staff was easy to work with. The hand-truck worked out great!
7 września 2023
Great, friendly service.
From ordering through delivery and pick up, everything was faultless and equipment provided was exactly what I required.
6 września 2023
Great service from amazing staff
Staff are very friendly and eager to help as much as possible. I tried National Tool Hire (an online tool hire company) but they cancelled my delivery a day before the hire period. So I went to Brandon Hire Station who assisted me greatly and were amazing. I highly recommend Brandon Hire Station and should have gone to them first as they were so helpful and understanding. Great people and great service, would highly recommend.
30 września 2023
Opinia niezależna
Odpowiedź od Brandon Hire Station - Edinburgh
Hi Catherine, thank you for your 5-star review. We're delighted to hear that you had a great experience and found our team so friendly and helpful. Please get in touch if we can help again in the future. Kind regards, the Brandon Hire Station team.
I have used Brandon Hire for few years…
I have used Brandon Hire for few years now. 5 star 🌟🌟🌟🌟🌟
Greate service and prices
28 sierpnia 2023
Odpowiedź od Brandon Hire Station - Edinburgh
Good morning, thank you for your 5-star review of our Edinburgh branch! We're glad to hear you have found our prices and service excellent for the past few years and thank you for being a valued customer. We look forward to assisting you again soon. Kind regards, the Brandon Hire Station team.
Odpowiedź od Brandon Hire Station - Edinburgh
Hi Michael, thank you for your positive review. We're glad to hear that you had a good experience and found our prices reasonable. Please get in touch if we can help with anything in the future. Kind regards, the Brandon Hire Station team.
Great service and advice on equipment
Great service and advice on equipment, including replacing my hire with a more suitable machine without any problem.
9 lipca 2023
Great tool hire experience
Delivered and collected equipment on time and without fuss. They made sure I had everything needed to get the job done. Recommended.
3 lipca 2023
Good guys and a good competent company
15 czerwca 2023
Opinia niezależna
Doświadczenie Trustpilot
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