Brandon Hire Station - Eastleigh Recenzje 45

Wynik TrustScore: 4 na 5

4,1

Unit 2, St Georges Industrial Estate, Goodwood Road, SO50 4NT Eastleigh, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I visited the Eastleigh site on the off chance of finding the tool I needed after an internet search, a very long reach branch lopper. The staff were enormously helpful from the outset, and while the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had a great experience with Brandon hire station in Eastleigh. Hired a whacker plate it was one of the cheapest around to hire. Very easy ordering and collecting was helped out by the guys who worked... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

My first order for delivery did not arrive as expected. I needed to call for an ETA, only to find out that the depot thought I was collecting even though I paid for delivery. I lost a day of labour.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great good price hire sanders flooring and edge machine all working safety well will use again Brandon hire.

Reakcja na opinię


Informacje dotyczące firmy

  1. Wypożyczalnia narzędzi budowlanych
  2. Wypożyczalnia narzędzi

Napisane przez firmę

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.


Dane kontaktowe

  • Unit 2, St Georges Industrial Estate, Goodwood Road, SO50 4NT, Eastleigh, Zjednoczone Królestwo

  • 0238 0332 277

4,1

Dobra

Wynik TrustScore: 4 na 5

45 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 98% z negatywnych recenzji

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Oceniono na 5 z 5

Friendly efficient professional job…

Friendly efficient professional job done.

19 listopada 2025
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Anthony, thank you for your feedback. We're pleased to hear that our Eastleigh team provided friendly, efficient and professional service throughout your hire. Kind regards, the Brandon Hire Station team.

Oceniono na 5 z 5

Great good price hire sanders flooring…

Great good price hire sanders flooring and edge machine all working safety well will use again Brandon hire.

6 listopada 2025
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Zafar, thank you for your positive review. We're pleased to hear you had a great hire experience and were happy with the equipment hired. Kind regards, the Brandon Hire Station team.

Oceniono na 5 z 5

The right tool and the best staff

I visited the Eastleigh site on the off chance of finding the tool I needed after an internet search, a very long reach branch lopper. The staff were enormously helpful from the outset, and while there wasn't one in stock there, they did find the right product for me at another branch and arranged for it to be available for me to collect for the weekend. The tool was exactly what I needed to clear overgrown trees encroaching on my overhead telephone lines.

16 września 2025
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Mark, thank you for your positive feedback about our Eastleigh branch and choosing to hire with us. We're delighted to hear that the team provided helpful and accommodating service and were able to source the tool you needed for the weekend. We're glad that the long reach saw was exactly what you needed and we hope we can assist you again in future. Kind regards, the Brandon Hire Station team.

Oceniono na 5 z 5

First class service

First class service. Delivery and pick up as arranged. Fair price.

8 września 2025
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Stuart, thanks for your positive review! We're glad to hear you received first class service and reliable delivery from our team. Thank you for hiring with us and we hope to support your future tool hire needs. Kind regards, the Brandon Hire Station team.

Oceniono na 5 z 5

Equipment was excellent

Equipment was excellent.
Delivery driver was excellent.
Received notification with time of collection and was collected as advised.

4 sierpnia 2025
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Odpowiedź od Brandon Hire Station - Eastleigh

Hi Tom, thank you for your 5-star review. It's great to hear that you had an excellent experience with the equipment and received great communication from our team. Kind regards, the Brandon Hire Station team.

Oceniono na 5 z 5

Excellent service!

Had a great experience with Brandon hire station in Eastleigh. Hired a whacker plate it was one of the cheapest around to hire. Very easy ordering and collecting was helped out by the guys who worked there as the whacker plate is a heavy piece of equipment. Was due to take it back by closing time same day but they let me have it til the next morning as needed it abit longer for no extra charge. Will definitely use this company again. Fantastic! 😊

9 lipca 2025
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Terry, thank you for your brilliant review about our Eastleigh branch. We're really pleased to hear you had a great experience with our Eastleigh team and found the tool hire process easy and affordable. We truly appreciate your feedback and look forward to supporting you again soon! Kind regards, the Brandon Hire Station team.

Oceniono na 1 z 5

Advertise to have it all but can't…

Advertise to have it all but can't deliver !

16 lipca 2025
Opinia niezależna
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Julian, thank you for your review. We appreciate your feedback about our process and apologise that we weren't able to deliver an item you were looking for in this instance. We will take your comments on board. Kind regards, the Brandon Hire Station team.

Oceniono na 5 z 5

Great products, good people

Great products, friendly and professional staff and very helpful to switch collection to home delivery

28 maja 2025
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Darrell, thank you for your positive feedback about your hire with our Eastleigh branch. We're glad to hear that you found our branch team helpful and accommodating with changes to your hire. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.

Oceniono na 5 z 5

Delivery on time (and informed of…

Delivery on time (and informed of times) Pick up time on time. Machine looked brand new and arrived with all necessary accessories, the driver helped me unload. Excellent service.

22 maja 2025
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Scott, thank you for your positive feedback about your recent hire experience. We're glad to hear that you were happy with our equipment and the service you received from our team. Thank you for hiring with us and we hope to see you again soon. Kind regards, the Brandon Hire Station team.

Oceniono na 5 z 5

I received exactly what I ordered

I received exactly what I ordered. It was clean and went together well. It was delivered and collected promptly.

30 kwietnia 2025
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Steven, thank you for your review and choosing to hire with us. We're pleased to hear that you had a positive hire experience. Please get in touch if we can help again in the future. Kind regards, the Brandon Hire Station team.

Oceniono na 5 z 5

The team at the Depot

The team at the Depot, top people!

29 kwietnia 2025
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Michael, thank you for your review of our Eastleigh branch. We're pleased to hear that you regard the team highly and hope we can support you again soon! Kind regards, the Brandon Hire Station team.

Oceniono na 1 z 5

Didn’t have item that I’d hired in stock on the day I booked and paid for

Could only offer a 6 week waitlist or a refund. Hire staff in branch said I’d have to call the call centre… the call centre blamed the branch. Useless. No control of their stock or communication between their teams.

5 kwietnia 2025
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Oliver, thank you for your feedback and making us aware of this. We are extremely sorry to hear that our communication did not meet our usual high standard of service and apologise for the inconvenience this caused for you. Your feedback will be taken on board. Kind regards, the Brandon Hire Station team.

Oceniono na 5 z 5

Good all round.

Good website, easy to order, good communications fair price, delivery & collection very good. Very satisfied.

30 marca 2025
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Good afternoon, thank you for your 5-star review. We're delighted to hear that you found our website easy to use and were satisfied with our communication, pricing, and delivery services. We appreciate your feedback and hope we can support you again in future. Kind regards, the Brandon Hire Station team.

Oceniono na 4 z 5

Very Helpful

Good price. Equipment was fairly new and well maintained. Staff friendly and gave guidance on how to start the brush cutter I hired.

12 lutego 2025
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Barry, thank you for your feedback about your recent hire. We're pleased to hear that you were happy with our equipment and prices, and received friendly and helpful service from our Eastleigh team. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.

Oceniono na 1 z 5

Hired defective equipment, refused to refund

Hired a beam lifter from them. Came to use it the following day and it didn't work (went up & down without load, didn't lift with load on). They collected the equipment to investigate, now claiming it isn't defective and won't refund.

20 stycznia 2025
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Thomas, thank you for your feedback and making us aware of this. We’re sorry to hear that there was an issue with your beam lifter hire. Please can you give our customer team a call on 0370 99 00 999 so that we can look into this for you? Kind regards, the Brandon Hire Station team.

Oceniono na 5 z 5

Excellent service from the guys at eastleigh Hire Station.

Excellent service from the guys at Eastleigh Brandon Hire station. Friendly and helpful and gave good advice and support about using the machine. Wouldn't hesitate to use them again in the future.

3 grudnia 2024
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Sarah, thank you for your positive review. We're delighted to hear that you received excellent service from our team at the Eastleigh branch and found their advice and support helpful. Thank you for hiring with us and we hope to see you again soon. Kind regards, the Brandon Hire Station team.

Oceniono na 5 z 5

Friendly helpful staff

16 października 2024
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Odpowiedź od Brandon Hire Station - Eastleigh

Hi Caroline, thank you for your positive review. We're delighted to hear that our Eastleigh team were friendly and helpful during your visit. Kind regards, the Brandon Hire Station team.

Oceniono na 5 z 5

Communication and collection/ drop-off…

Communication and collection/ drop-off was a doddle.

25 września 2024
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Andrew, thank you for your 5-star review. We're pleased to hear that you found the communication and collection/drop-off process easy. Kind regards, the Brandon Hire Station team.

Oceniono na 1 z 5

Ignoring customers because you have their money

You failed to correctly provide information, then you failed to collect, make any contact to advise of this. You do not read emails sent to you.

16 sierpnia 2024
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Richard, we're extremely sorry to hear that our communication did not meet the high standards we expect to deliver and apologise for any inconvenience that was caused by this. We will pass your comments on to our team to ensure this is improved in future. Kind regards, the Brandon Hire Station team.

Oceniono na 5 z 5

The equipment was easy to hire on line…

The equipment was easy to hire on line and was delivered promptly , the driver was polite and helpful , the overall experience was excellent .

18 lipca 2024
Logo Brandon Hire Station - Eastleigh

Odpowiedź od Brandon Hire Station - Eastleigh

Hi Adrian, thank you for your 5-star review. We're delighted to hear that you found the online hiring process easy and that our delivery driver was polite and helpful. Kind regards, the Brandon Hire Station team.

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