We wanted to ship a giftbox to our boss. He was in the hospital. The Hospital rejected the package, but luckily Lucy made sure the package would go to another pick-up point so our boss could collect i... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Brilliant as usual. I forgot the accompanying card to a friend to say who the Box was from, they went the extra mile and let me know, and put it right. They have saved me so much worry trying to sen... Zobacz więcej
First time user of Box of Hugs ( love the name!) and I couldn’t be happier. I wanted to let my sister in UK know I was thinking of her on her birthday and send more than a card. Box of Hugs has a hu... Zobacz więcej
We had a 'build your own' box made up for our daughter who was about to start her exams. So many lovely items to choose from, all excellent quality and packed up in a fabulous box. Delivery just as ex... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Send hugs by post to cheer someone up with a gorgeous 'Box of Hugs’. A great alternative to flowers, these thoughtful hug in a box gifts are full of treats and a personalised card to let someone know you're thinking of them. Next Day delivery available!
Dane kontaktowe
14 Tithe Close, PE28 9NR, Hilton, Zjednoczone Królestwo
- hello@boxofhugs.co.uk
- boxofhugs.co.uk
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
Excellent service. I was concerned about the delivery because I had a very short window to schedule it to arrive and so I sent a message and was instantly messaged back by a lovely person who made me feel very reassured. They took the order name to make sure it was packed on time and the box arrived by 10am the next day! The contents were all of excellent quality, especially the bear and the crochet flowers. Incredible company, would definitely recommend.
25 kwietnia 2026
Opinia niezależna
Odpowiedź od Box of Hugs London
Hi Isabella,
Thank you so much for your lovely review. It really means a lot to us. We're so pleased that you loved the items you chose and that your gift arrived promptly!
Best wishes
The Box of Hugs Team xoxo
Bought for a friend to cheer them up
Bought for a friend to cheer them up. Plenty of boxes to choose from and you can also make up your own. Easy to order and quick delivery. My friend loved it. Good value for money to show someone that you care. Have used before and will use again.
7 kwietnia 2026
Odpowiedź od Box of Hugs London
Hello Deborah,
Thank you so much for your review. We're so pleased to hear that you found our site easy to use and that your friend loved her box of hugs!
Thank you so much for your orders and we hope to see you back again soon.
Best wishes
The Box of Hugs Team xoxo
Best customer service ever
I was sending a birthday gift from the US to the UK and Box of Hugs was so easy to customize and order from. The box was delivered as expected to my friend, who was truly delighted. Then Box of Hugs realized one of the food items was slightly past the best by date and went above and beyond to resolve the quality issue, without any complaints from us! Honestly have never received such wonderful, proactive customer service. Will be using them for all my UK gifts in the future.
8 kwietnia 2026
Odpowiedź od Box of Hugs London
Hello Kelly,
Thank you so much for such a lovely review. We're so pleased that we could provide such a positive experience for you. We hope your recipient loved their gift and look forward to helping you again in the future.
Best wishes
The Box of Hugs Team xoxo
Great company, highly recommended.
I have used Box of Hugs twice now and both times it has been a great success with both the recipients delighted. The delivery was really speedy and the goods are high quality and presented really well. Great company, highly recommended.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Box of Hugs London
Hi Joanna,
Thank you so much for your lovely review. We are so pleased to hear that your recipients loved their gifts!
Best wishes
The Box of Hugs Team xoxo
So much choice, great service, beautifully put together
I've ordered two boxes from Box of Hugs for different people, for different occasions, and been so impressed with them. The choice of gifts is excellent, my recipients have been so delighted by them and they're always delivered quickly and clearly put together with care. I love that this is a family run (sisters) business. It feels a very personal service, and that they really love what they do. I'll definitely be ordering from them again 🙂
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Box of Hugs London
Hello Ruth,
Thank you so much for such a lovely review! It really means a lot that you and your recipients love our boxes so much, and we look forward to helping you again in the future.
Best wishes,
The Box of Hugs Team xoxo
Would recommend
Great company! I had a lot of fun picking the items to go in the box, which added a lovely personal touch. Easy to use and delivered quickly, with a great range of products. Would definitely use again!
7 kwietnia 2026
Odpowiedź od Box of Hugs London
Hi Hannah,
Thanks so much for your lovely review. We're so pleased you enjoyed selecting your gifts and that you found the website easy to use! We look forward to helping you again soon!
Best wishes
The Box of Hugs Team xoxo
A Box of Hugs - feel good product.
We originally received a box of hugs from a relative and have since sent 3 boxes of hugs to separate friends who all were thrilled with them. The most recent box was to our lovely optician who never fails to spread her joy.
We highly recommend this business for quality gifts, good food and great service. It always brings us pleasure to send these boxes.
14 kwietnia 2026
Opinia niezależna
Incredible service & hampers!
An incredible business that is so perfectly female & family run! From attention to detail, organisation and a great website, I choose box of hugs every time we want to share some recognition or love at my work place! Always exactly on time, and perfectly executed - It makes such a difference to have a customised hamper for our staff. No more £200 hampers of random biscuits and wine, the items here are all fun, engaging, and tasty!
1 kwietnia 2026
Would definitely use again very…
Would definitely use again very efficient and good ideas. I made a mistake on address so I emailed got a quick response and problem was sorted. Thank you.
2 kwietnia 2026
Easter happyness delivered
Box of hugs delivered a lovely box of things to my Auntie - She was thrilled 😁
8 kwietnia 2026
fantastic customer service …
fantastic customer service as they identified an ordering error. Great sympathy gift
8 kwietnia 2026
Great Spontaneous gift option
Great idea.. brought a smile to my daughters face after a break up
8 kwietnia 2026
Gifts were very well recovery and…
Gifts were very well recovery and really cheered my daughter up when she was unwell. Fast delivery. Would highly recommend
7 kwietnia 2026
Lovely hug to send for a bereavement-…
Lovely hug to send for a bereavement- they really appreciated it
7 kwietnia 2026
Cute daisies
Great choice, easy to follow ordering instructions, arrived quickly, cute little crochet flowers are a lovely keepsake. My friend loved her hug.
30 marca 2026
Just a lovely company and lovely gift…
Just a lovely company and lovely gift to give.. highly recommend
12 stycznia 2026
Great Hampers
Have used these a few times, such a lovely idea. I know its put a smile on some faces
30 marca 2026
Mum loved her birthday present from Box of Hugs.
Mum loved her birthday present from box of hugs and no problems with delivery. Love the variety of gifts for every occasion. Will be back for sure.
2 kwietnia 2026
Fabulous to be able to create your own…
Fabulous to be able to create your own box with so much choice available. Was really easy to do. Delivery was quick and the recipient was thrilled with his get well goodies
30 marca 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.