in immense emergency i had called POS Nation and I had the opportunity to speak to Mr Saumil Shah and I had best customer service experience. Mr Saumil Shah is very Knowledgeable and ready to help. It... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had several questions today and TREVOR was awesome. He listened intently to fully understand my questions and tackled each question with a very professional attitude. He was awesome and able to exp... Zobacz więcej
Crystal found the solution to our problem and was excellent. The problem is that it took multiple weeks and a handful of techs until we finally got to Crystal who ACTUALLY fixed our issue. Hire more p... Zobacz więcej
Customer service was excellent! I had a problem with a power outage on an extremely busy Saturday night with Bottle POS not connecting to the internet. Saumil was very patient with me while I was bu... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Bottle POS is a cloud-based POS system built specifically for liquor stores. Bottle POS was created and designed by liquor store owners to tackle the day-to-day challenges of running their stores.
Dane kontaktowe
Atlanta, Stany Zjednoczone
- 877-381-4087
- sales@bottlepos.com
- bottlepos.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
They have great service
They have great service
Always available when you need assistance
I can't wait to be rid of BottlePOS
I can't wait to be rid of BottlePOS. The software shows different sales numbers depending on how I run reports, it doesn't figure discounting into margin numbers--and tech support is terrible. They don't know how the software works. They don't return phone calls (even when they drop phone calls). It is unbelievably stupid to have software that doesn't figure discounts into margin--they obviously don't know much about what a retailer needs to measure their business. Last thing, their credit card processing is way too high. After re-negotiating with their merchant services, the agreed-upon changes were never made. RUN FROM THIS COMPANY.
Peyton with Tech support and Ciara with…
Peyton with Tech support and Ciara with Account Services were both awesome and helped me solve a problem and provided excellent service
Crystal found the solution, but don't get PoSNation or BottlePoS for your business.
Crystal found the solution to our problem and was excellent. The problem is that it took multiple weeks and a handful of techs until we finally got to Crystal who ACTUALLY fixed our issue. Hire more people like Crystal, get better initial programmers, don't over-promise and under-deliver on your Point of Sale. We'll be done with PoSNation and BottlePoS soon.
prompt responses and fixed issues…
prompt responses and fixed issues immediately. Also pointed me to the real issue, which was our internet connection. Now have service provider checking their network for issues.
clear voice
clear voice, no loud chatter in the background and knowledgeable and patient.
Manager from liquor store
Exelent services always responsible for any time any problems always resolve the issues
Bait and Switch Marketing Sales Tactics
I had a very disappointing experience with BottlePOS due to their bait-and-switch tactics. Initially, I dealt with Dan, who assured me that if I placed my order immediately, the company would provide an $800 rebate. He also promised that they would honor a billing authorization to charge me in February, understanding that I would be away on vacation until September.
Trusting Dan’s assurances, I went ahead and placed the order, making the necessary credit card payments. However, shortly after, a supervisor called me and informed me that they could not provide the additional three-month billing extension as previously agreed. This left me feeling misled and frustrated, as I had relied on the original terms to make my decision.
The lack of consistency and transparency in their communication is unacceptable. It's disappointing to see such unethical practices, and I would caution others to be wary of promises made by Bottle POS representatives.

Odpowiedź od Bottle POS
Never have a problem with figuring out our software POS issues
Always response quickly and efficiently and always figure out the software problems. Simon was extremely helpful
Excellent service by David
Excellent service by David. He knew everything that was wrong and was able to fix it. As always I would recommend David for any technical issues and does not rush you.
Great Tech Support
Tech support has always been solid. Some of their functions need improvement, but the support team is always a great help
Issue Resolved by Ravi
I had the issue for a few days but Ravi took the time and resolved my issue. He took his time and went thru several steps and my print issue has been resolved.
Thank You for your help.
PEYTON IS AWESOME
PEYTON IS AWESOME. HE'S THE MOST KNOWLEDGEABLE OF ALL I'VE SPOKEN WITH. HE'S VERY POLITE AND HAS A GREAT CUSTOMER SERVICE DEMEANOR.
Good job on that time
MR ROSHAN WILL GRET EXPIRENCE PERSON…
MR ROSHAN WILL GRET EXPIRENCE PERSON AND MY PROBLAM SOLE VERY QICKL
Doświadczenie Trustpilot
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Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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