Borthwick Group Recenzje 1285

Wynik TrustScore: 4 na 5

4,2

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Had these cowboys 3 years ago. Wouldn't let them near. Shoddy work that cost me a lot to put right. Complained several times and never got one response. Go elsewhere!

Reakcja na opinię

Oceniono na 5 z 5

Brilliant job replacing boiler and replacing insulation in loft and walls. Thomas and Alex did the boiler and heating and last night we could really feel a difference as radiators were hottest they've... Zobacz więcej

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Oceniono na 5 z 5

Had our cavity wall insulation completed today. The 3 lads completing the work were polite, respectful and hard working, and explained what they would be doing. They turned up on time for an early sta... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had our Cavity wall insulation done this morning. The workmen were very polite and cleaned as best they could before leaving. They informed me that the kitchen had not been sealed correctly so we had... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Bojlery i ogrzewanie
  2. Dostawca bojlerów
  3. Montaż instalacji gazowych
  4. Dostawca energii odnawialnej
  5. Dostawca urządzeń grzewczych
  6. Wykonawca izolacji

Napisane przez firmę

We are Hartlepool and the North East’s leading energy saving experts, helping you to take a ‘whole home’ approach to energy efficiency. We have helped Hartlepool and North east based homes LOSE LESS, USE LESS and GENERATE MORE making homes more comfortable, helping reduce energy consumption and most importantly saving homeowners money. To find out how we can help you save money with our range of green services, finance and funding please call us (Local Rate) on T: 01429 275575 or alternatively email info@borthwickheating.co.uk. A member of our experience team will be more than happy to discuss all of the available options you have available to you.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The lads that came to carry out the…

The lads that came to carry out the cavity wall work were very professional polite respectful explained everything at each stage of the job they worked in bad weather conditions and it didn't phase them at all they worked to the highest standard and cleaned up everything afterwards indoor and outdoor

27 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

Thank you for sharing your experience with us!

Oceniono na 5 z 5

Cavity wall installation

The two employees who did the job were friendly and polite and carried out the work and were 1st class I was very impressed with them

27 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

Thank you for your kind words.

Oceniono na 5 z 5

Had cavity wall insulation done this…

Had cavity wall insulation done this morning and the lads were spot on. Very prompt and carried out the work with efficiency and respect for the property. Cleaned up after they had finished. I would certainly recommend your company in future.

27 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

Thank you for sharing your experience with us.

Oceniono na 1 z 5

I was contacted after my last review…

I was contacted after my last review and asked to remove it but I declined and said I would update when they had been back to sort all the issues out they sent someone out a month ago emptied tank then decided there could be a leak under floor so fitted a valve and asked me to update them after I turned my hot water off over night so I did this and yes I’ve been left with a leak in a hot water pipe under my floor I notified them straight away and had no response I’ve been having to turn my hot water on and off by this valve every time I need to use it! The tank they fitted was too big for the space they put it I was told a joiner would come back and correct it as they can’t move the tank this work was started and bodged in may all problems were reported straight away and I had it confirmed every time that the work was terrible but they would sort it out for me and nothing! I even text the phone the manager ring me off and still not had contact I’m a single mum with two autistic children and they have left me in a worse state now than I was before I’d of rather kept my old heating system than go thru the stress of this pls read my other review also if u are considering this company i will now have to seek advice about trading standards and how I can get this sorted myself the manager even confirmed the guys that started this and messed up by snapping a mains pipe no longer works there!

20 sierpnia 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

We are really sorry you have had this experience with us and we would like to investigate this issue further. If you would like to email a full summary of your experience and the best contact details for yourself at complaints@borthwickheating.co.uk thanks.

Oceniono na 5 z 5

Cavity Wall Insulstion

We have had cavity wall insulation done by this company today and the team that did it completed the work efficiently in the pouring rain with no disruption to ourselves. Cleaned up afterwards too.

26 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

Thank you for leaving your kind review.

Oceniono na 5 z 5

Cavity Wall…

Arrived on time explained what they would be doing today. All the team were polite and respectful.
When finished they tidied up
Very impressed

25 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

Glad to hear about your positive experience with us.

Oceniono na 5 z 5

Cavity wall insulation…

Had our cavity wall insulation completed today. The 3 lads completing the work were polite, respectful and hard working, and explained what they would be doing. They turned up on time for an early start, then worked solidly till mid afternoon completing the work and cleaned up nicely after themselves. Well done lads and thank you for your work.

25 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

Thank you for leaving your lovely review!

Oceniono na 5 z 5

Had cavity walls and loft insulated…

Had cavity walls and loft insulated yesterday, loft took some doing the three lads were great, polite worked really hard & have done a great job cleaned everything after themselves. A happy customer

23 września 2024
Opinia niezależna
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Thank you for sharing your experience with us.

Oceniono na 5 z 5

Absolutely amazing from start to finish…

Absolutely amazing from start to finish the 2 lads that came to carry out the cavity wall work were very professional polite respectful explained everything at each stage of the job they worked in bad weather conditions and it didn't phase them at all they worked to the highest standard and cleaned up everything afterwards indoor and outdoor
They were a real credit to the company absolute stars
Would highly recommend
Borthwick group

23 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

Thank you for taking the time to share your experience with us!

Oceniono na 5 z 5

Very please with the work,,

Very please with the work,,, Lads were very nice and good st they're job,, clean all they mess up after then highly recommended 👍

23 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

Thank you for your kind words!

Oceniono na 5 z 5

Excellent work.

Excellent work., all 3 men worked hard & made sure as little disruption as possible. Cleaned up brilliantly after job finished.

23 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

Thank you for your kind feedback.

Oceniono na 5 z 5

Excellent workmanship

The boys turned up on time and are very helpful and cheerful, even though the weather was continuously raining it did not deter them from working, however a course of singing lessons wouldn’t go amiss, I couldn’t recommend the company highly enough.

23 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

Thank you for sharing your experience with us!

Oceniono na 5 z 5

Cavity wall insulation

As a tax payer it was nice to get something back from the government and this via cavity wall insulation done via Brothwick group.
The lads turned up as stated and got straight to work. They explained the process of works to be carried out. They completed the work within a few hours and cleaned up after themselves. Thank you for your hard work.

19 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

Thank you for your kind feedback.

Oceniono na 1 z 5

Were working next door

Were working next door. Caused damage to my property, breaking edging. Also made a right mess, as the new cavity wall insulation came out of next door's walls like snow. Wouldn't let them onto my property.

18 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

In order for us to fully understand and address your concerns, we would appreciate it if you could please send a summary of your complaint, including any details of contact you have had with our company, to complaints@borthwickheating.co.uk.

We understand how frustrating it can be to experience problems and we assure you that we take all customer complaints very seriously. We would like to assure you that we will do our best to address your concerns in a timely and efficient manner.

If you have any further questions or concerns, please do not hesitate to contact us at complaints@borthwickheating.co.uk. We would be more than happy to assist you. Thank you for bringing this matter to our attention. We look forward to hearing from you soon.

Oceniono na 5 z 5

Great work

The lads were punctual very efficient polite and did a very good job. Would recommend this company to friends and family. Brilliant.

19 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

Thank you for sharing your experience with us!

Oceniono na 5 z 5

Great bunch of lads

Great bunch of lads, pleasant and friendly. Had the cavity walls done and at the end everything was tidied and left as they found it.

19 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

Thank you for taking the time to leave your review!

Oceniono na 5 z 5

Company arranged everything for a…

Company arranged everything for a grant for the cavity wall insulation government scheme the lads were very hard working pleasant and made an effort to cause the least inconvenience possible tidied up and did a great job thank you all

17 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

Thank you for your kind words!

Oceniono na 5 z 5

On time

On time, professional and cleaned up after

16 września 2024
Opinia niezależna
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Odpowiedź od Borthwick Group

Thank you for taking the time to share your experience!

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