The boot-bag Group Recenzje 

1177
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great product, high quality bag, fits Porsche perfectly and can withstand high speeds on the German Autobahn. Aftercare is great as well (we had a strap that was damaged over time) this was properl... Zobacz więcej

Oceniono na 5 z 5

Since buying this, it’s a great product. Went to Maine last year for Back to the Beach, which is a Corvette get together for a few years. Now I used it to go to Corvettes at Carlisle in Pennsylvania.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve started taking longer trips with my wife in my MGs and really needed more luggage space. But permanent luggage racks really spoil the lines of my MGB, MGF, and MG RV8, require holes/dent the me... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The ordering and delivery process were relatively easy and without incident. I've used the boot bag once and was easy to install. The pictures/video could provide more clear instructions but I was... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z akcesoriami samochodowymi

Napisane przez firmę

Designers and manufacturers of innovative luggage solutions for convertibles since 2008. Home of the innovative Boot-bag & Revo-Rack. We are based in Buckingham UK & Rotterdam Netherlands we ship globally.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(1177)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 26

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Oceniono na 5 z 5

Enchanté

Service extrêmement rapide livré le lendemain de la commande

23 stycznia 2024
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Odpowiedź od The boot-bag Group

Merci beaucoup d'avoir pris le temps de nous évaluer et merci pour les 5 étoiles, excellent GLS livré le lendemain et notre entrepôt expédié le jour même de la commande ! Voyagez en toute sécurité avec votre nouveau porte-bagages. Antony Liza et l'équipe

Oceniono na 5 z 5

Great delivery.

22 stycznia 2024
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Odpowiedź od The boot-bag Group

Many thanks for the 5 stars great to see DHL Express did the job UK-Texas in 3 days. Safe travels with your boot-bag. Liza Antony & the team

Oceniono na 5 z 5

Wow just W O W!

Wow, just what I needed. Fixed to my trunk deck just like it says. Went on real easy. Seems really strong. Going to the Florida Keys in April going to put my HC scooter on the rack. Luggage in the trunk.

19 stycznia 2024
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Odpowiedź od The boot-bag Group

Many thanks for the 5 stars and taking the time to write a details review. Have a great trip in April. Love KW great sunsets! Antony Liza & the team

Oceniono na 2 z 5

why 2 stars for a 5 star product?

I bought a Revo rack for my MX5 so that I could carry my wife's wheelchair. Over the past couple of years I've covered about 8k kms using the rack. It does everything it says it would. Simple to fit, lightweight, and hangs on at 100kms+for 2-3 hrs at a stretch, no problem. That's the 5 star side.
The 2 star side is mostly my problem. In Australia, we can have temperature differentials in excess of 30deg in one day. Setting off at dawn, in rain, at 12 deg in the mountains, I hit the Vic border 5 hrs later in fierce sunshine at 40+deg. The result is that the suction cups autoclaved to the boot lid causing damage to the paint. It may polish out but, it may not .
I realise that I may have gone beyond the operating temperatures of the product but buyers in Australia should be aware that this can happen.
Sorry, but this is my reality here.
I get your point about relieving the suction at 2 hour intervals. This might suggest lifting them up and maybe putting pads under them during a rest break. The damage is done for now but I'll bear it in mind for the future. Best regards. AH

22 stycznia 2024
Opinia niezależna
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Odpowiedź od The boot-bag Group

hi Alun

Many thanks for sharing this feedback. We have never had this issue before.

Great to hear the Revo-Rack has served you well over 8000KM.

Unfortunately I do think this is unique to your climatic conditions. From what you have said I think detaching the Revo-Rack and then re-attaching at the higher/lower temperature might solve the problem in future ?

I would be surprised if the cups cause lasting damage to the paint, any marks would be in the clear coat and I would expect these could be machine polished out.

We will amend the instructions and add a warning regarding huge temperature differential's in one trip, suggesting customers release the vacuum and re-attach during the trip when the higher/lower temperature has been reached. Hopefully this will prevent any other customers having the issue.

Please email me and let me know how you get on with the marks antony@revo-rack.com.

Regards

Antony

Oceniono na 4 z 5

Looks Great - Got to wait til spring to try it.

I have received the Revo-Rack for your MX5 RF in good shape. Unfortunately it is the dead of winter in South Dakota right now, so I have the car put away for the winter. I will have to wait til spring to try it out and give it a real review, but I see no reason it won't do a great job. The 4 stars are only because I can't try it out yet.

5 stycznia 2024
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Odpowiedź od The boot-bag Group

Thanks for the 4 stars good to hear delivery was okay.. It will soon be spring ! Please remember to read the instructions first, when you do finally get the chance to use the Revo-Rack. Safe travels in the future. Antony Liza & team.

Oceniono na 5 z 5

Speedy delivery and a good buy

I placed an order around Christmas time and the delivery took place before the year end, which I found rather fast considering the time of the year. On top of that I paid a fair price for the luggage rack. It was a good buy.

27 grudnia 2023
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Odpowiedź od The boot-bag Group

Many thanks for the 5 stars, great to hear you are happy with the Revo-Rack for your RF, also good to hear the delivery went well. You are only 30km from our Dutch warehouse so it should have been quick ! Safe travels in the future Antony, Liza &. the team

Oceniono na 5 z 5

The item actually arrived before…

The item actually arrived before Christmas!

18 grudnia 2023
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Odpowiedź od The boot-bag Group

Great to hear your Spring Black Luggage Rack made it in time.

It was collected from us on the 19th Dec in the UK and reached you in Kentucky USA on the 22nd.

Many thanks waiting until we got more stock.

Thanks for the 5 stars and safe travels in 2024. Antony Liza & the team.

Oceniono na 5 z 5

Produit qualitatif

Produit qualitatif. Rempli bien la fonction demandée. Après plusieurs heures de roulage sous la pluie, l'ensemble des affaires à l'intérieur étaient sèches!
Très bien!

6 grudnia 2023
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Odpowiedź od The boot-bag Group

Merci beaucoup pour les 5 étoiles. C'est génial d'entendre que le boot-bag vacation a fait le travail. Voyager en toute sécurité en 2024. Antony

Oceniono na 5 z 5

Phenomenal product

Phenomenal product! I did a 1850 mile road trip with rain and my clothes were perfectly safe and it did nothing to my Miata. Very easy to use as well.

21 grudnia 2023
Opinia niezależna
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Odpowiedź od The boot-bag Group

Many thanks for the 5 stars, sounds like a great trip ! Happy 2024 Liza Antony & the team

Oceniono na 5 z 5

Getting ready for a 1,700km road trip

We haven’t used the bag yet, but in a week’s time we’ll be on a 1,700km road trip, so will update the review then. But the ordering process, dispatch and receipt of the package was excellent. The online videos and resources are very helpful too.

18 grudnia 2023
Opinia niezależna
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Odpowiedź od The boot-bag Group

Many thanks for the 5 stars have a great trip and happy 2024. Liza Antony & the team

Oceniono na 5 z 5

Best rack for our convertible BMW!!

We LOVE our BMW convertible, however, with the limited trunk space we needed a solution that was dependable and safe. This rack is the best one on the market, and it took us going over seas to find it! I will refer everyone that asks about it to BootBag as I am highly impressed with the racks durability and quality! We took a 500 mile Thanksgiving trip across Texas in about 40F/4.5C and each time we stopped to pump the suction cups only one time did it feel like it needed only a little pumping. Looking forward to our next trip!

22 listopada 2023
Opinia niezależna
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Odpowiedź od The boot-bag Group

Wow ! Great feedback many thanks for the 5 stars stars and taking the time to write such a detailed review. Safe travels in 2024. Antony Liza & the team

Oceniono na 5 z 5

Back and forth conversation to make…

Back and forth conversation to make sure what I needed was what I needed. Helped me diagnose the part I needed by going through the part. After figuring out the problem they placed the exact part for replacement and had it shipped out immediately.

27 grudnia 2023
Opinia niezależna
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Odpowiedź od The boot-bag Group

Many thanks for the 5 stars Larry safe travels with your Revo-Rack in 2024.

Oceniono na 5 z 5

Boot bag - versatile extra storage w/o damaging the boot

I’ve started taking longer trips with my wife in my MGs and really needed more luggage space. But permanent luggage racks really spoil the lines of my MGB, MGF, and MG RV8, require holes/dent the metal of the boot lid, etc.

The original 50L Boot Bag solved my problem: it can be easily installed on any of my cars, is a lot bigger than my overhead-bin carry on bag, doesn’t leave marks on the paint, and packs away until needed in a small bag. It holds enough for a weekend away, leaving room in the boot for all the tools & spares needed for piece of mind with an elderly MG!

20 grudnia 2023
Opinia niezależna
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Odpowiedź od The boot-bag Group

Many thanks Andy for the 5 stars and photos via FB. Happy 2024

Oceniono na 5 z 5

Brilliant product

Brilliant product, had to move back to uk from Gibraltar via mx5 mk3 rammed with belongings, the bootbag held a medium case rammed with over 30kg and got it back to Yorkshire in one piece no drama. Highly recommend, I was going to buy a boot rack so glad I didn’t.

3 grudnia 2023
Opinia niezależna
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Odpowiedź od The boot-bag Group

hi Dean many thanks for the 5 stars thats a long drive ! Best wishes for 2024

Oceniono na 1 z 5
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Odpowiedź od The boot-bag Group

salut Rémy

J'ai regardé le suivi Fed-Ex de votre commande et le porte-bagages nous a quitté le 30/11/23.

Je n'ai aucune idée de ce qui ne va pas. avec FedEx

La dernière entrée de Fed Ex sur le Tracking est :

12/08/23 10h50
Retard
Client non disponible ou entreprise fermée

Cela fait longtemps depuis.

Fed Ex a-t-il été en contact ? Ils ont votre email et votre numéro de téléphone ?

Nous demandons toujours aux clients de gérer leur livraison. Nous ne pouvons pas suivre chaque article, vous aurez donc reçu des e-mails avec le numéro de suivi.

Je vous enverrai également un e-mail à ce sujet afin que nous puissions essayer de localiser votre porte-bagages. Compte tenu des délais, cela nous revient peut-être.

Passez un bon Noël


27/12/23

Nous avons été en contact avec Fed-Ex et vous avons renvoyé le lien de suivi par e-mail.

Votre porte-bagages est à nouveau en mouvement, veuillez rester en contact avec Fed-Ex afin qu'il puisse le livrer.

29/12/2023

salut Rémy

Je vois que Fed Ex a livré le porte-bagages à 10h27 aujourd'hui.

S'il vous plaît, pouvez-vous mettre à jour votre avis d'une étoile, car il s'agit en réalité d'un examen de Fed-Ex et non d'un examen du groupe boot-bag.

Nous l'avons expédié rapidement et avons réglé le problème dès que nous avons su qu'il y avait un problème, entre Noël et le Nouvel An.

Merci d'avance, passez une excellente année 2024.

Antony Dixon
The boot-bag Group BV

Oceniono na 2 z 5

Not as expected

After receiving a request for a review, and before writing this review, I did email this review to the company first, but sadly didn't receive a reply.

Thank you for your email asking me to review my purchase from you. I wanted to write to you personally as unfortunately we had rather a bad experience.

Firstly, before buying I wanted to speak to someone about the suitability of the bag and light for my car, I phoned quite a few times at various different times, but never managed to talk to anyone. However I did go ahead with a purchase.

Before we even used the boot bag brake light, it came off the webbing. We had to secure it on with zip ties so that it would not fall off. It might be helpful to add to the website that you may need a mechanic to fit this, as it was certainly not something that can be done easily.

The bag - on our outward journey the weather was good and so we had no problems at all. On the return we had to drive through some very bad weather, after the first couple of hours we knew that the bag was leaking, at our first stop everything - all of our clothes were soaked. However, we put this down to our human error that maybe we had not secured the Velcro or maybe slightly over packed etc. The next day we made absolutely sure that there was definitely no over packing and that the Velcro was very securely fastened. Luckily we had some bin liners and so we were able to double pack everything just in case. The same happened, the bag leaked hugely and was very wet inside.

The other very upsetting thing was that where the webbing goes through the boot, to hold the bag, this also became soaked and in turn made everything in the boot wet that was under the lines of the webbing, although items in the boot were also in bags, I had a very wet laptop and computer and multiple other items. Next day, bin liners were also necessary in the boot to protect it's contents from the webbing.

When I received the bag we were all quite surprised at what we had received for our money, but after all the good reports that we had read, we decided that it must be better than just using a sports bag. However in hindsight I really wish that we had saved our money.

I wanted to let you know all of this before putting a review on Trustpilot!

3 września 2023
Opinia niezależna
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Odpowiedź od The boot-bag Group

hi Heidi

Thanks for the review, sorry to hear about your issues.

I did not receive your email, but I have just emailed you to arrange to swap the boot-bag Vacation out for a new one, I would like to examine the boot-bag we supplied back in July 2023 as they should not leak : Period.

We have been making boot-bags since 2008, over 25,000 sold and 99.9% of customers do not experience the issues you had hence the 4.7 out of 5 on Trustpilot.

To answer the points raised in your review :-

1.I have not seen any emails and Liza has not had any voicemails from you. We would not ignore a customer who has issues with our products. We want happy satisfied customers who tell their friends about us. We value reviews and feedback as it helps us improve as a business. Hence we pay Trustpilot a substantial amount each year to maintain this page and I as the business founder and owner get each review.

2. If you were unhappy with the perceived quality of the boot-bag you could have reached out to us and organised a return and full refund upon receipt.

3. The third brake light is held on the H strap with Velcro. Velcro has a pull strength of 1lbs per inch square easily enough to hold the small LED light on, we would not sell an accessory that was not safe. We do mention in the product description 'The light does not come with a connector and some wiring will be required to connect the light to your car'

4. We have perfected the design of the boot-bag over 15 years, its very very very rare for them to leak. As I said in my email to you there maybe a manufacturing fault that was not picked up when the bag was packed.

I think the fact I am replying to this on Saturday the 23rd December demonstrates how passionate and committed we all are to our customers at The boot-bag Group.

Have a great Christmas and I hope to hear from you.

Antony Dixon
CEO
Boot-bag Group




Oceniono na 5 z 5

Très bonne expérience le colis est…

Très bonne expérience le colis est arrivé en bon état et rapidement
Le sac n’a pas encore été utilisé c’est pour un cadeau d’anniversaire mais nous avons regardé le petit film expliquant le fonctionnement. Il est très bien fait et simple pour l’installation

30 listopada 2023
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Odpowiedź od The boot-bag Group

Merci beaucoup pour les 5 étoiles. Heureux de savoir que vous êtes satisfait du boot-bag Vacation.

Passez un bon Noël et une bonne année 2024.

Antony, Liza et l'équipe

Oceniono na 5 z 5

Super Service

Super Service. Gute und rasche Beratung. Produkt (Gepäckträger und Skiträger für Mazda MX-5) sehr gut. Schnelle Lieferung. Alles tiptop und gerne wieder einmal. Danke!

21 listopada 2023
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Odpowiedź od The boot-bag Group

Großartig :) Vielen Dank für die 5-Sterne-Bewertung. Schön zu hören, dass Sie mit dem Federgepäckträger und dem Skiträger zufrieden sind. Ich wünsche Ihnen ein schönes Weihnachtsfest und viel Spaß beim Skifahren. Antony, Liza und das Team
​

Oceniono na 5 z 5

Livraison rapide

Livraison rapide, produit très léger.
Pas encore monté

28 listopada 2023
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Odpowiedź od The boot-bag Group

Merci beaucoup pour les 5 étoiles. Voyagez en toute sécurité avec le Revo-Rack. Antony Liza et l'équipe

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