Ordered for pick up from dilshad alvechurch took a couple of minuets to complete excellent service order ready meal delicious
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered from a local Indian restaurant at 6.20pm, delivered after 9.30pm after multiple calls & promises, then they didn't have all the items. Tried contacting Bookyup, no answer on call so sen... Zobacz więcej
Today i was having a craving for Indian food, and I ordered the food from Hot & Spicy takeaway located in burgess hill through Bookup. To my surprise the food was amazing and delicious, Lamb was... Zobacz więcej
Placed order through this scandalous company and they said order not accepted because too busy, the restaurant then calls to say it’s fine and they’ll still make the food and to pay on arrival and boo... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are one of the most user-friendly online food ordering and booking platform in the UK. We work as a technology partner, connecting food makers to food lovers. We work closely with top-class restaurants to enable our mission of making life easier by connecting people to food. Starting our journey back in 2017, we slowly and steadily have succeeded in counting a mark in the mind and heart of our customers by gifting them the service they deserve. Initially, we started our business by partnering with two restaurants but with your constant support & love, we now have many hundreds of restaurants as our business partners and looking forward serve many thousands in the very near future. The use of innovative technology and exceptional customer-focused attitude has enabled us to expand Bookyup far and wide, with each passing day.
Dane kontaktowe
Fairgate House 205 Kings Road, B11 2AA, Birmingham, Zjednoczone Królestwo
- 02080409005
- support@bookyup.com
- bookyup.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Ordered from a local Indian takeaway boa Bookyup..
Ordered from a local Indian restaurant at 6.20pm, delivered after 9.30pm after multiple calls & promises, then they didn't have all the items.
Tried contacting Bookyup, no answer on call so sent two messages, 3 days later still no response!
Restaurant said they did not realise order was 3hrs late!
Lack of response, not even a follow up.
Handling fee for doing nothing
Scam website
Scam website, send you to a fake worldpay website. They cancel your order after and claim to refund you but it’s a scam.
The company is stupid enough to register themselves on companies house to
245 Walsall Road, Perry Barr B42 1TY
and also to
Fairgate House 205 Kings Road, Tyseley, Birmingham, England, B11 2AA
The fake worldpay email receipt even has the director of the companies email at the bottom hmiah35@ hotmail.co.uk MIAH, Haaris Muthakin.
Don’t use this website and please report as I have.
* In response to the reply from Bookyup that is complete nonsense. I have googled the fake ‘support@worldpay’ email that you get the confirmation of payment from and it confirms it is a scam, the worldpay email even has the director of Bookyups Hotmail email address at the bottom, how would this be the case when worldpay is a totally seperate secure payment service?
Don’t trust this website and please don’t make the mistake of putting your card details in as you will get scammed.
* In reply to the second response, complete lie, no refund has been received and Santander have confirmed it was a scam payment.

Odpowiedź od bookyup
Fraudulent activities
Fraudulent activities. I have never heard of or used this company previously yet they have took money from my account. They have been unhelpful and unresponsive when I have found their Fraudulent transaction and contacted them for help and I am now contacting companies House etc.

Odpowiedź od bookyup
Ordered food
Ordered food
Told it would be within hour
One hour and a half later still waiting
Both regards restaurant snd yourselfs were not interested
Poor service
Had a really good service.
Wouldn’t accept my address
Wouldn’t accept my address, even though all boxes filled. Gave up in the end.
Money was taken and then they denied…
Money was taken and then they denied all knowledge of the transaction. A strange error message was presented and the provided phone number does not work.
Avoid!
Used a couple a few times to order…
Used a couple a few times to order takeaways based both in Hull and Derby. Never had any issue.
Robbers
Robbers. Paid £37 for an Indian Meal unawares that the restaurant closed down. BookYUp still took the order and my money....... didn't get either so lost £37 to this company.
Scam
Scam, don’t use this service
Placed an order only for it be cancelled, having already taken payment. Not sure If it’ll be refunded as theres no customer service whatsoever
This is a Scam in my opinion
Placed order through this scandalous company and they said order not accepted because too busy, the restaurant then calls to say it’s fine and they’ll still make the food and to pay on arrival and bookyup will refund the transaction…..3 weeks and no refund, spoken with rude and arrogant people on their so called customer service who just hang up! Absolute appalling and they should be closed down!
Pointless to have a phone number for…
Pointless to have a phone number for resolving problems if that number isn’t manned 24/7 - takeaway orders don’t just happen during normal office hours and neither do issues with placing those orders! Placed a takeaway order at 7.10pm and still not ‘accepted’ by the restaurant 20 minutes later; no answer on takeaway’s phone number or Bookyup to advise what is going on. I won’t be using Bookyup again because they can’t be trusted to deliver the service they say they will.
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