The original order wasn't complete, there is still a book missing. Only 2 out of the 3 were delivered. I was asked to submit a review on the day I received the initial package which was a t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing selection of books at such affordable prices and really fast delivery, will be ordering from here again to grow my 1 year olds book collection. Thank you!
Reakcja na opinię
Stumbled across bookworms when I was looking for an alternative to a well known over-priced company to deliver a school book fair. Communication was fantastic and we gave the online fair a try. The or... Zobacz więcej
Reakcja na opinię
Excellent value for money. Regular updates of new titles are advertised on their socials and discount codes are available to reduce the online price of £3 per book to £2.50 each. The website is easy t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We pride ourselves on making books for children both affordable and accessible by working with schools and offering both online and in person sales
Dane kontaktowe
Block O, S44 6BH, Bolsover, Zjednoczone Królestwo
- 01246 912913
- bookwormsonline.co.uk
4,9
Doskonała
211 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service
Great service. Arrived in a couple of days after purchasing. Lovely book. All as advertised xx thank you
28 sierpnia 2025
Odpowiedź od UK Bookworms Ltd
thanks for leaving us a lovely review
What a delightful children’s book that…
What a delightful children’s book that I bought for my grandsons. Excellent price, quality. Postage was reasonable and the whole process was hassle free. I most certainly intent to buy more books from this seller
26 sierpnia 2025
Odpowiedź od UK Bookworms Ltd
thanks for leaving us a lovely review - we look forward to sending you more orders
The books are amazing
The books are amazing, the groups of pupils I read them too love them. A lot of role play happens using masks to help.
They also. Enjoy the activities.
18 sierpnia 2025
Odpowiedź od UK Bookworms Ltd
thanks for taking the time to leave a lovely review - we're really happy to hear the pupils enjoyed the books
Always a great service
18 sierpnia 2025
Odpowiedź od UK Bookworms Ltd
thanks for taking the time to leave us a review
Odpowiedź od UK Bookworms Ltd
thanks for taking the time to leave us a review
Odpowiedź od UK Bookworms Ltd
thanks for taking the time to leave us a review
Great books at a great price
Great books at a great price, with fantastic customer service!
29 lipca 2025
Odpowiedź od UK Bookworms Ltd
thanks for taking the time to leave us a review - we really appreciate it
Kids story books
Excellent from ordering to delivery . Quick and easy .item exactly as described
9 lipca 2025
Odpowiedź od UK Bookworms Ltd
thanks for taking the time to leave us a review
Brilliant support and customer service
The lady I spoke to on phone was so helpful and my child received all books at school the very next day. Excellent service!
1 lipca 2025
Odpowiedź od UK Bookworms Ltd
we're so pleased your school enjoyed their virtual sale and that your child got some new books too
Lovely books
Easy to access website, great price for the books I purchased and lovely books which arrived quickly. Thank you.
13 czerwca 2025
Odpowiedź od UK Bookworms Ltd
thanks for taking the time to leave us a review
Service is brilliant ordered Saturday
Service is brilliant ordered Saturday. Delivered Monday
13 czerwca 2025
Odpowiedź od UK Bookworms Ltd
thanks for taking the time to leave us a review
They didn't pay the right postage for…
They didn't pay the right postage for my delivery so didn't get it .They did sort it out in the end but I hadcro tell them they had made a mistake they didn't spot it and I waited days before first was resolved, the books were ordered as a present and didn't make it
2 czerwca 2025
Odpowiedź od UK Bookworms Ltd
This isn’t really the full story though. A mistake was made when the parcel label was created. Within minutes of you highlighting the problem to us, we offered to cover the additional costs so that you wouldn’t be out of pocket but you asked for a refund. We gave you a credit for a free delivery on your next order, which you’ve used and received that delivery faster than quoted and with no issues and we’ve also refunded your original order in full. We’ve apologised multiple times for the inconvenience and we’re unsure of how we could have done more to resolve the matter.
Odpowiedź od UK Bookworms Ltd
Many thanks for taking the time to leave a review
A very happy customer
Excellent value for money. Regular updates of new titles are advertised on their socials and discount codes are available to reduce the online price of £3 per book to £2.50 each. The website is easy to navigate. A wide selection of books are available and categorised by age and genre for easy reference to specific topics. The delivery was quick and the books were packaged well to reduce the risk of damage during delivery.
6 maja 2025
Odpowiedź od UK Bookworms Ltd
Many thanks for taking the time to write such a lovely and detailed review. It’s lovely to read and helps potential customers too.
Odpowiedź od UK Bookworms Ltd
Thanks for taking the time to leave us a review
Great price and fast delivery there is…
Great price and fast delivery there is nothing not to like
9 maja 2025
Odpowiedź od UK Bookworms Ltd
Thanks for taking the time to leave us a review
Odpowiedź od UK Bookworms Ltd
Thanks for taking the time to leave us a review
Odpowiedź od UK Bookworms Ltd
Thanks for taking the time to leave us a review
A wide sel3ctionof books for varied…
A wide sel3ctionof books for varied ages.
Easy to order and to pay.
Swift delivery
22 kwietnia 2025
Odpowiedź od UK Bookworms Ltd
Thanks for taking the time to leave us a review
A Quick delivery.my granddaughter loved…
A Quick delivery.my granddaughter loved all the books and they’re good quality and not expensive. I will definitelybe using you again.
7 marca 2025
Odpowiedź od UK Bookworms Ltd
Thanks for taking the time to leave us a review We look forward to receiving your next order.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.