I found Lee Moore through BookInstructor.co.uk and had 10 hours of driving lessons with him. I passed my driving test first time. Lee was very patient, calm, professional and supportive throu... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Although, I haven’t taken my driving lesson yet to write about that as well but, I have experienced the respect and quickly replying from them that made me feel great.
Rubia is a very relaxed and complementary instructor. I think highlighting where I was doing well really helped me learn which is better than other instructors I have had who often say something along... Zobacz więcej
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After being matched with an instructor, Seb Abbasi, lessons were arranged quickly and with ease. I was provided by plenty of extra resources by Seb and I was able to pass first time after only 9 les... Zobacz więcej
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Informacje dotyczące firmy
- Szkoła nauki jazdy
- również w kategorii:
- Ośrodek egzaminacyjny ruchu drogowego
- Ośrodek szkolenia kierowców
Napisane przez firmę
We make it easier for learner drivers to find available driving instructors in their local area. Book lessons using our booking system and save the hassle of sending out enquiries to fully booked driving instructors.
Dane kontaktowe
Adamson House, M20 2YY, Didsbury, Manchester, Zjednoczone Królestwo
- admin@bookinstructor.co.uk
- bookinstructor.co.uk
4,4
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Prompt response from Sarah and she is…
Prompt response from Sarah and she is polite and accommodating and helpful.
23 lipca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hi Ogundipe,
Thank you for your kind review. We really appreciate the feedback!
Kind Regards
Book Instructor
They are fraudulent
They are fraudulent. Took my money in disguise claiming it is for the instructor only to found out they took £227 for location and instructor and I still have to pay the instructor as you go for £37 an hour. I am going to see this goes down to the last penny as I am going to collect my money. The website never says you can’t cancel until they took my money. I am going to be taking this further to any length. Only a fraud company takes peoples money and say they can’t cancel.
22 lipca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hello Quadri,
I'm sorry that you are unhappy with the service you have booked.
We make it very clear that we are a booking agent and that your deposit does not include the cost of your lessons.
We provide all information, along with our terms and conditions, prior to booking and the transaction you have made is not fraudulent.
If you would like to continue discussing this, please reach out to us via email.
Kind Regards
Book Instructor
I spoke with Tina and she was very…
I spoke with Tina and she was very helpful in getting me the information I needed - happy to work with this platform to get myself ready to pass.
21 lipca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hi Oamen,
Thank you for taking the time to leave us a great, 5* review.
We're thrilled with the feedback and we're looking forward to helping you get on the road and ready to pass your test.
Kind Regards
Book Instructor
They charged me for automatic lessons…
They charged me for automatic lessons and never found instructors. I contacted them but they could not issue a refund because of their refund policy. Stay away from them!
29 sierpnia 2025
Opinia niezależna
Odpowiedź od Book Instructor
Hi Ugo,
I have requested further information from you so that I can identify you booking.
As per our terms and conditions, if we have not been able to allocate an instructor for you within 14 days then we do provide a full refund minus any accrued costs such as tests or theory workshops.
Once I have received further information from you, I will be able to look at your booking.
Kind Regards
Book Instructor
Do not use this company they are a scam…
Do not use this company they are a scam outfit. They advertise lessons which isn't true. We paid £40 deposit then another £244 which as advertised for lessons. Now they tell us it's administration charges. They won't repay any money back. ITS A MASSIVE SCAM DEFINITELY AVOID ANYTHING TO DO WITH THESE ROBBERS. You might be a registered company but your scamming people out of their hard earned money. You advertise driving lessons which you don't do. You have charged us £284 just to find a driving instructor how the hell can you justify that. My daughter was looking forward to starting driving but you have taken that away from her by scamming us out of that money. I will not rest till you are shut down and don't scam anyone else
20 lipca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hi Darren,
I'm sorry that you are unhappy with our service.
I would like to clarify that we are not a scam. We are a registered UK company and operate legitimately. We make it clear that we are a booking agent and we have published terms and conditions which should be read before making any booking. In addition, we have a sales team who can be contacted prior to booking and are available via telephone or email.
We have advised, during email communication with the person who made the booking, that lessons are not included within the deposit.
We show the full cost when you make a quote with us, which covers the deposit and the lessons, and you then have the choice to either pay the deposit only or pay in full.
As your booking was the deposit only, lesson costs are not included and these need to be paid directly to the instructor.
If there is anything further that you would like to discuss regarding the booking, please don't hesitate to reach out.
Kind Regards
Book Instructor
I passed my driving test othanks to my…
I passed my driving test othanks to my amazing instructor Ferhat Donmez. He was patient, professional, and explained everything clearly. He helped me build my confidence and made every lesson enjoyable. I highly recommend him to anyone learning to drive.
15 lipca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hello,
Thank you for taking the time to leave us a 5* review, we really appreciate it.
We'll pass the great feedback on to Ferhat.
Congratulations on passing your test!
Kind Regards,
Book Instructor
Odpowiedź od Book Instructor
Hi,
Thank you for your 5-star review.
We really appreciate your feedback.
Warm regards,
Book Instructor
Odpowiedź od Book Instructor
Hi,
Thank you for your 5-star review.
We really appreciate your feedback.
Warm regards,
Book Instructor
I passed my driving practical test at…
I passed my driving practical test at one sitting, all thanks to ARMAGHAN RAUF
He was a very good teacher, considerate and excellent teacher. He’s friendly, professional and helped me build my confidence.
Thank you and cheers to more excellent work 🤭
9 lipca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hi,
Thank you for your 5-star review!
Congratulations, and we're so pleased to hear you passed your driving test! We really appreciate your feedback and will pass your kind comments on to your instructor.
Warm regards,
Book Instructor
I passed my automatic driving test…
I passed my automatic driving test FIRST TIME today at Speke test centre with only 2 minors — and I couldn’t have done it without Lee Moore he’s an amazing instructor! 🚗💨
From day one Lee was calm, patient, and explained everything so clearly. He knew all the local routes perfectly, pointed out exactly what to watch for, and built my confidence up so much. Even when I was nervous, he reassured me and trusted my driving — which made all the difference.
He taught me every manoeuvre until I had them perfect, helped me get used to rush hour, and gave honest, helpful feedback every lesson. If you’re learning in Liverpool/Speke area, I can’t recommend Lee enough — worth every single penny! Thank you so much for helping me get my licence! 🥳🙌"
14 lipca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hi,
Thank you for your 5-star review!
Congratulations, and we're so pleased to hear you passed your driving test! We really appreciate your feedback and will pass your kind comments on to your instructor.
Warm regards,
Book Instructor
Book Instructor Does not care about you!!!
I signed up with book instructor earlier this year for intensive driving lessons. I gave in a deposit and after allocating me with a driving instructor after 14 days i was requested to send in the payment for instructor straight away. DO NOT DO THIS. Always pay after completion of service! The instructor they allegedly had background checked and had a DVSA website turned out to be a big scammer. His name is Adrian Pountain and i advise everyone to stay clear of him and this company. After the driver scammed me and never completed his service Booking instructor told me there is nothing they can do and that i am on my own as well as later asking for more money after finding a new instructor like i would just give another instructor my money after what happened. When i told i want to stop my services they withheld my deposit until further negotiations. Absolutely zero regards to the pupil . Might as well be treating people like the scammer driver they hired . I would not use this website and be smart with who u trust and give your money to.
10 czerwca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hi Vi,
We understand the effect that Adrian's action have had on you but there are some inaccuracies in your review that we would like to clarify.
As soon as you told us about Adrian, his account was instantly blocked. Adrian is self employed and he does not work for us. He is not a reflection of the thousands of hard working, trustworthy instructor that are registered with us.
All instructors must provide evidence that they are Approved Driving Instructors with the DVSA before they can register with us, Adrian did this and had passed his DBS checks with the DVSA.
We have not requested any further payment from you.
We allocated a new instructor for you which is why your deposit was not refunded immediately. We understand your apprehension with accepting a new instructor but we wanted to try and help get you on the road.
We're sorry that you have felt unsupported, we have offered support for you at every step with obtaining a refund from Adrian and that offer is still open. We have provided advice and guidance for you, the only thing we can not do for you is to submit your court claim against Adrian as this needs to come from you.
We genuinely wish you the best with gaining your driving licence.
Kind Regards
Book Instructor
Tina was very helpful when I called…
Tina was very helpful when I called with some questions regarding the online booking process.
9 lipca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hi,
Thank you for your 5-star review.
We really appreciate your feedback and are delighted to hear that you had such a positive experience.
Warm regards,
Book Instructor
The calm Tina
Tina was calm while I was asking questions.
She gave me the answers to the questions I asked. I'm really impressed. Hopefully I get an instructor and I pass.2
9 lipca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hi,
Thank you so much for your 5-star review.
We really appreciate your feedback and are delighted to hear about your positive experience. We will be sure to pass your comments on.
Warm regards,
Book Instructor
Sarah M was extremely helpful
Sarah M was extremely helpful, professional, and responsive throughout my enquiry. She took the time to understand my situation, kept me informed, and made the whole process straightforward and stress-free. I really appreciate her support and excellent customer service. Thank you, Sarah!
7 lipca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hi,
Thank you for your 5-star review.
We really appreciate your feedback and are delighted to hear about your positive experience. We will be sure to pass your comments on to Sarah.
Warm regards,
Book Instructor
I spoke to Sarah today who resolved my…
I spoke to Sarah today who resolved my issue regarding the driving instructor. She was very reassuring and prompt in responding to my enquiry after speaking with David.
6 lipca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hi Alisa,
Thank you for your 5-star review.
We really appreciate your feedback and are delighted to hear about your positive experience. We will be sure to pass your comments on to Sarah.
Warm regards,
Book Instructor
Excellent instruction - Adiel Khan
Adiel is an excellent driving instructor and a natural educator. He is well-humoured, patient, and knowledgeable. He offers clear instruction, thoughtful and valuable feedback. He developed my driving not only to reach the standards needed to pass my test, but to hopefully be a safe and competent driver going forwards.
I feel that his calm manner helped to build my confidence and gave me the 'toolbox' needed to go into my test with the ability to show off my abilities and impress the examiner.
I am genuinely grateful that I found Adiel, and would wholeheartedly recommend him to anyone learning to drive.
1 lipca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hi Matt,
Thank you for your 5-star review!
We really appreciate your feedback and will pass your kind comments on to your instructor.
Warm regards,
Book Instructor
Based on today’s experience with Sarah
Based on today’s experience with Sarah.
Really helpful with communicating back and forth in resolving my query.
Thankyou
1 lipca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hi,
Thank you for your 5-star review.
We really appreciate your feedback and are delighted to hear about your positive experience. We will be sure to pass your comments on to Sarah.
Warm regards,
Book Instructor
Fancy getting ripped off? These are the guys for you.
I paid £578 to this lot for them to get my son a driving test sooner. It took my son 3 goes to pass his theory before we could book his practical test, since when the law has been changed so that you have to book your own test.
When I asked for a refund because they could not fulfil the service that I have paid for, they have offered me £62, the cost of booking the test itself, keeping the other £500+ and making up some rubbish about this covering admin, VAT and finding an instructor - what they actually did is send me a few and get me to contact them directly.
They're a disgrace and rip off merchants.
Keep your money, find an instructor yourself and don't line their greedy and presumably deep pockets.
30 czerwca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hi Matthew,
The booking that you made for your son included two services. The first is to allocate a suitable instructor and the second is to book a practical test.
The first service was completed when your son's instructor was allocated and you are right that this part of the service is non-refundable once it has been completed. Our terms and conditions are viewable on our website and should be read prior to booking so that they are understood and you are happy to continue with the booking.
We have only allocated one instructor for your son and whilst we do provide their number, the instructor should contact you first to arrange the lesson start date.
Unfortunately, due to changes with the DVSA we are no longer able to book or amend practical tests so you have been refunded for the test fee and we have sent you an invite to our new service which enables you to swap your son's test with another pupil.
We do ensure that costs and services are clear prior to booking and we are upfront about what we can and can't do for a pupil.
Should you like to discuss this any further, please don't hesitate to get back in touch via email.
Kind Regards
Book Instructor
got a new driving instructor jeremy…
got a new driving instructor jeremy mitchell hes patient and explains things thoroughly
1 lipca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hi Katy,
Thank you for taking the time to leave a review.
We really appreciate the great feedback about Jeremy and we're thrilled you're enjoying lessons with him.
Kind Regards
Book Instructor
I was linked to the best instructor who…
I was linked to the best instructor who took his time explaining things perfectly.
24 czerwca 2026
Opinia niezależna
Odpowiedź od Book Instructor
Hi Bright,
Thank you for taking the time to leave us a 5* review.
We're thrilled you had a great experience with your instructor and we'll pass your feedback on.
Kind Regards
Book Instructor
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