I started up a business a few months back and I've been using bookers from the start. I usually do click and collect to make sure I can get the stock I need. Last week I picked up my order and had a p... Zobacz więcej
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If I could give no stars I would!!! Absolutely shocking customer service and false promises. We had been visiting bookers locally for many years to pick up items that our other suppliers di... Zobacz więcej
We contacted Booker regarding a delayed delivery that left our café without essential stock. After spending over 1.5 hours being transferred between departments, we were finally connected... Zobacz więcej
Worst company in the wholesale industry. Poor management in Luton And Hatfield. Luton poor conditions rats 🐀 everywhere and still they open Racism from managers and poor customer serv... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Booker is a market leading wholesale provider in the UK. As a foodservice wholesaler we serve caterers, retailers and other businesses from over 170 nationwide locations.
Dane kontaktowe
Gosbecks Road 193, CO2 9JT, Colchester, Zjednoczone Królestwo
- booker.co.uk
Brak historii zapraszania do wystawiania recenzji
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Inni użytkownicy przeglądali również
I visited Swindon bookers…
I visited Swindon bookers cash-and-carry for the first time today as due to recently moving to Swindon I have never scene search despicable and racist behaviour until I went to pay for my shopping and was approached by an older man who was working on the Checkout who refused to serve me due to the fact I wear a headscarf I am a white British citizen born in the UK I wear a headscarf due to my own beliefs and for the first time in 6 years of wearing a headscarf I was made to feel so disgusted an unworthy of myself by a member of the staff working there for a young girl to be looked at and judged for wearing something in this day and age is disgusting for him to point out that he will go get someone to serve people like me I can't believe in this day and age we still have people that judge people for their religious beliefs we are all the same and no one should be treated like s***
I recently got a card for theonline…
I recently got a card for theonline station 3 was ago , used it twice , then it got supend , no correspondence .as my partner does a radio broadcast from the house and a number of others as they are housebound , he also set them up
Staff very helpful.....but the prices…
Staff very helpful.....but the prices are way more expensive than that of you're local supermarket. I can't believe it.
I will not be doing our PTAs shopping there again. Really sad as i was under the impression that wholesalers were meant to give bulk buying good discounts. Not so here.
So shop elsewhere folks.
Regular customer four years and now…
Regular customer four years and now told their delivery service is over subscribed.
You've just lost a regular customer.
Booker Ardwick Manchester. Been a customer of this branch for over 10 years. But this incident has seriously put me off going back again. As i was checking this item (to be specific- J cloth) displayed on the shelf and put it back on the shelf, the staff came over shaking her head looking at me as if i had messed up the whole shelf (which i didn't) and then goes on pretending to put the item back in the right order. I didn't wanted to create a scene as i was with my wife, but the last draw was when we went on to next isle, she was saying something to her colleague about us which we overheard.
As we were on rush, we didn't manage to scan all the items with the handgun, the lady at the till told us to scan it ourselves!!! consequently had to move all the items from one trolley to another ourselves. And we were also fortunate enough on the same day to be trolley checked which in over 10 years never happened to us. Yes i do understand trolley checks is the procedure, but the way they did it -Utterly disappointing!
To the Manager, train your staff some customer skills.
Had a problem with my Booker card
Had a problem with my Booker card. Quickly sorted out by Barry the manager in the Yeovil branch. Very good service. Thank you Barry. Also would like to say how friendly and helpful all the staff are.
Dreadful experience this morning at…
Dreadful experience this morning at their Llandudno junction Branch. Their staff are the most miserable, unhelpful that I have come across. I got so frustrated that I left without buying anything.
@Bookers. the unshaven guy who who acting as your receptionist is incredibly unhelpful. I have had an account with you or 17 years. I will not be back.
However, its not all doom and gloom as I managed to buy the items that I wanted cheaper online via Amazon Prime!!
Absolutely appalling customer service!
Absolutely appalling customer service!
All of the staff were unprofessional, none of them knew the answers to the most basic of questions, and they all seemed to think it was a social club.
One member of staff pulled the shutter down half way and didn’t warn any customers, so I walked head first in to it and have had a dreadful persistent headache since! Not one member of staff offered to assist me or ask how I was. No mention of an accident book. In fact the second my foot left the store the shutter was closed behind me.
tried staff abuse the customers and…
tried staff abuse the customers and manager say thank you informing me, no action taken,
Booker sunbury
After spending 3 years using Bestway as…
After spending 3 years using Bestway as our cash and carry(see my bad write up) and having had enough of their rudeness and terrible customer services we decided to try Booker in Ardwick, Manchester, what a contrast and pleasant experience, decent flooring, lighting and music, most helpful staff and great ease getting through checkout after scanning my stock, long dated stock which made a nice change from what I usually have to purchase. The only reason I have deducted a star is due to despite having multiple stores near by I can only sign up to one website, meaning I cant check offers from other stores. We will be using you regularly from now on, keep up the good work.
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