boodmo - Spare Parts Expert Recenzje 1501

Wynik TrustScore: 1 na 5

1,2

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Oceniono na 1 z 5

Don’t trust this website this is a scam for most of the time I have paid the money and the delivery was showing 1day later changed to 3 days I taught okay I will get it how ever but the thing is I n... Zobacz więcej

Oceniono na 1 z 5

Typical Gurgaon company with no carevfor customers having so many vendors selling items without having them in stock!! Once you place the order vendors try to procure. This is adding to late del... Zobacz więcej

Oceniono na 1 z 5

Ye log bhot purane product bhej dete hai jo non returnable hote hai so please humare paise ki value kre hume sahi or new product hi delivered kre. Delay karte hai bhot delivery dene me

Oceniono na 1 z 5

Ordered 1 set of ignition coil alongwith plug wires...firstly items were kept at local warehouse for 4 days and after repeated calls to local delivery agent,,it could be delivered so late...secondly... Zobacz więcej

Informacje dotyczące firmy

  1. Pojazdy i transport

Napisane przez firmę

We are a quickly developing automotive spare parts marketplace with a mean to unleash to our clients all perspectives and advantages of buying extra parts for cars with the help of our company


Dane kontaktowe

1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 2 z 5

Unresponsive website. No customer support.

Order#2610/0861112 for Volkswagen Seat Belt Latch ordered on 26/10/2020 . Till date, product not even ready to ship.
Wrote twice to customer care in last 1 week. No response.
All the numbers of support on the website are non operational even during regular working hours of the day

I paid in full for the part. Please ship the product fast

Updated Review: Bodomo: I wrote so many times on contact us of the application regarding order tracking, but you never replied even once. The review was posted on 10-Nov and after so many failed followups, and unresponsive customer care, I just could not rely on Boodmo, and I had to cancel my order on 21-Nov-2020. How long do you expect a customer to wait and bear with your unresponsive customer support?
I got SMS from Boodmo that refund has been initiated on 21-Nov-2020. I've not received it yet, but I think I will get it in few days.
So that way at least money wasn't stuck with them

10 listopada 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Kundan,
We apologise for the trouble.
As checked your order has been cancelled & refunded back to your source account. Our team shall reach you soon to assist you further with your remaining queries.

Oceniono na 1 z 5

Hi This is a fake website

Hi This is a fake website. My order no is 2210/0850527-2. they took advance cash. Never dispatch parts. Just give you new dispatch dates every week. More over all the Telephone Nos given for support is also fake . None of them is working. I feel cheated with this web site.
PL be care full for this site

6 listopada 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Ravi,
We feel sorry for sharing such an experience. As checked your orders have been cancelled & refunded back to your source account. In case you still have any ongoing orders with us then do write us back at support@boodmo.com for a quick resolution.

Oceniono na 1 z 5

You Cannot find another worst spare…

You Cannot find another worst spare parts online site than this

2 listopada 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Sarbjeet,
You can find the right part for your vehicle within just 21 seconds by following - https://bit.ly/3fuFKmk. In case you are still unable to find the compatible part then do write us at info@boodmo.com

Oceniono na 1 z 5

Hi everyone I have order one product…

Hi everyone I have order one product but it's still didn't came it's allmost 30 days I can't able to contact customer care and this app is not accepting my gmail I have paid full amount

30 października 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi,
We feel bad for the delay!
Could you please share your order details at support@boodmo.com & our team would guide you better.

Oceniono na 1 z 5

My name is Hari #2210/0850574-2

My name is Hari #2210/0850574-2

This is my order number my delivery date is 28-10-20 but today 30 -10-20
Still now I didn't get my product in my hand what is the reason of delaying my product , which is responsible for the delaying product , and why don't you give your contact number , what is the reason , still if you delivered are not delivered my product which person responsible for my product I payed the money when I booked the order , but still I didn't get the order , I saw the wrost online sale company in my life , please arrange asap to delivery the product is now destination city now ,in your nemeli hub to my home address is just 7km only otherwise give the hub details I wil go collect it plz understand the situation

30 października 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Hari,
We apologise for the delay!
But now, we hope the delivered item is as per your requirements. Moreover, we do offer a doorstep delivery but in case you face any issue w.r.t. the delivery of your order then you are suggested to reach our support team at support@boodmo.com for a quick resolution.

Oceniono na 1 z 5

FEEL CHEATED

2109/0786025-1 9431005000; 2109/0786025-1 9242005000; 2109/0786025-1 9241005000.
ABOVE Three orders made. Full payment made. Several changes in delivery dates made by boodmo, ultimately order not delivered. NO REFUND MADE TILL DATE.
On checking Order Basket, showing no orders. SO I want to know I) if my FULLY PAID ORDER IS STILL ACTIVE, II) IF ACTIVE, THEN HOW MUCH TIME FOR DELIVERY, III) IF ORDER CANCELLED, THEN WHO AUTHORISED IT, IV) IF ORDER CANCELLED THEN WHY HAS MY MONEY NOT BEEN REFUNDED TILL DATE, V) SHOWING PARTS AS AVAILABLE ON THE SITE AND RECEIVING PAYMENTS FOR THE SAME AND THEN SAYING PARTS NOT AVAILABLE, DOES IT NOT AMOUNT TO CHEATING UNDER LAW.
Any firm/PERSON doing business online with this company would be better advised NOT TO.
Had high hopes and expectations from this site.

13 października 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Rohitabh,
When checked, you still have ongoing orders with us which are expected to arrange & dispatched very soon, leaving no refunds with us. You may simply find your order status by - https://bit.ly/2H3CKAn, though your team is easily available at info@boodmo.com to guide you at each step.

Oceniono na 1 z 5

One of the worst service i have ever seen

One of the worst service i have ever seen. I ordered an item on 11 September 2020 and they have given the dispatch and delivery dates were 28/09 and 05/10 respectively. On 28th i got an email saying that order will be delayed due to unavailability, ok that’s fine they have updated new dispatch and delivery dates again today i got an email saying that they don’t have parts so it will be delayed and updated ETA. So finally I cancelled my order after 1 month of waiting. I Will not recommend this website to anyone. Such a worst service.

8 października 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Prajith,
We apologise for the delay. Although our teams try to stick to it's shared time frames but the delivery might take a little longer at times when the part is on backorder under unavoidable circumstances. Do share your order details at support@boodmo.com & our team shall get back to you.

Oceniono na 1 z 5

incompetent and rude staff

The technical support team from boodmo are not aware of what they are doing.

Before placing my order for Front brake pads for a ford figo, I emailed them my RC and VIN number requesting them for the applicable Front brake pads. A week later parts received are not applicable and Boodmo is not ready to take any responsibility, This is the second time I am facing the same issue, will stay clear off boodmo from now on,

1 października 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Lance,
We apologise for any of the inconvenience that caused.
Could you please share your order details at support@boodmo.com so that we can look into your issue & address the exact concern.

Oceniono na 1 z 5

Tutya bana rahe hai boodmo wale

Tutya bana rahe hai boodmo wale. See this.. 0209/0746091-1. Since 1 month completed but no accurate answer by thoodmo.

26 września 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Nilesh,
As checked out of 3 ordered parts 2 are already delivered & the remaining one is directly sourced from the manufacturer, taking a little longer than usual time. You'll be notified via SMS once it is dispatched.

Oceniono na 1 z 5

SMS Spamming Worst Service

Made the biggest mistake of ordering on this boodmo website, for:
1.) The day I ordered, my mobile started getting FLOODED by their marketing discount SMS's continously. 2 SMS's every hour. I do not even own these cars but getting everyday discount SMS's for these car parts. Complained SO MANY via mails to the customer support and they ask me to "block" them, pathetic
2.) The parts I ordered have not yet reached my even after 1 month, I just keep getting "Date Changed" mails form them every time
3.) Their customer service numbers are never reachable

--------------------------------------------------------
Update (07-Nov-20):
The menace has started again, started receiving these annoying SMS's again, have planned to take them to court and initiate legal proceedings.

--------------------------------------------------------
Update (02-Oct-20):
I still continue to receive the SMS although on a reduced frequency, nevertheless receiving them unsolicited.
By the way, my cart has always been empty and does not contain any item and will never contain with the kind of service. I keep getting discount SMS's for cars like Merc., Tata, Hyundai, etc. which I do not have.
Received a call from the rep and the solution he gave was I need to block all my incoming SMS's, really, how intelligent!!! I asked him to delete my account and my Mobile number from their database and he blatantly refused saying "I can't!"
Will see for some more time and if I continue to receive, will "escalate" it for a "relief"!

26 września 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Masood,
We apologise for the inconvenience that occurred.
But just so you know, you received discount messages because you recently opened all those products on our website/app. The system analysed it and started promotional texts which can be avoided simply by emptying up your cart. Moreover, our team shall reach you very soon to assist you better.

Oceniono na 2 z 5

Order No: #2009/0782325-1

Order No: #2009/0782325-1. On 21st the dispatch date for this order was 24-09-2020 , now its 25-09-2020 . Why are you changing this date ? If you dont have the product in the stock then you should ahow it in your site as 'Out of Stock' nothing is shows like that and you are changing the dispatch date and mailing me as the Estimated dispatch date is changed. Its your fault. If you dont get it by today how could dispatch it tommorow ? If you dont get it by tommorow you will again change the date .

24 września 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Ashwin,
We apologise for the trouble. But you being an already existing customer know, that our team always try to adhere the shared time frames, whereas the parts which aren't readily available might take few more days to dispatch.

Oceniono na 5 z 5

OEM Rubber pad for clutch pedal.

Had ordered a rubber pad for the clutch pedal. The online order and payment process was simple n secure.
Received an original OEM item in good packing by the scheduled delivery date. The delivery shipment tracker helps track your order.
Overall a positive first experience.
Keep up the good work and professional standards.

23 września 2020
Opinia niezależna
Oceniono na 1 z 5

Deny to replacement of part

I ordered tata safari right side mirror operating swich /button , after delivery its working only glass in up and down but mirrors not working at all , my old switch working properly only 1 glass button damage so i am replacing old switch. after i complaint this issue they refuse to replace saying that installation attempted part cant replace , just tell me anyone how we can tell part working or not without installation, i strongly recommend all not to purchase from boodmo

12 września 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Amit,
We apologise for the trouble.
But we tend to deal in 100% OEM genuine parts that are Ok tested, hence delivering a faulty part is highly unlikely. Also returning the used/installed parts is simply voiding our return policy.For more help, you can raise your concern at support@boodmo.com

Oceniono na 1 z 5

No refund even after 2 weeks of cancellation

Due to delay in delivery which caused many problems with my customers, I had to cancel my order with order number # 2408/0726721-1

They said that they will refund my amount after it reaches the seller back and gave a tracking link which is stuck since the time I ordered the component which was on Aug 24th 2020.
I have written to BOODMO CUSTOMER SUPPORT 2 times and each time they send an email saying a ticket has been registered and that they will issue refund within 24-48 hours.

It has 3-4 weeks since I ordered and I still have not received the refund.
I will take this issue with the consumer court as this company has been fooling numerous customers with their very very poor service!

10 września 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi David,
We apologise for the trouble. As we checked & came across that the order was rejected while the time of delivery on your request & the refund was completed on 19th September from our end. Also, we did go through the raised queries which were replied within 24 working hours.

Though we hope to serve you better in the near future.

Oceniono na 1 z 5

Package #0709/0755521-1 was order was…

Package #0709/0755521-1 was order was placed on 7th Sept, expected delivery was showing as 9th Sept..But till now status shows not dispatched..Is there any ETA to receive this order? It shows on tracking number for expressbee ,but when I check on their tracking site it says not found.. custmer care numbers are always busy...How to trust this seller?Very disappointed..

9 września 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Ravi,
We apologise for the trouble. But hopefully, by now you must have received the part at your address & are of exact fit too. Though we have taken up this as delivery feedback & shall try to serve you better in the near future.

Oceniono na 1 z 5

I bought 3 product from boodmo in which…

I bought 3 product from boodmo in which i returned one product but till date i didnt get my refund. Myorder return no. Is 720469/1.
Boodmo is a cheater company.
If any person want to contact with customer care then never be connected and as per the msg from boodmo , with in 24-48 hour our our customer care person will contact you. But i never got a call from that.

Friends dont buy any product from them. They do cheat only..

8 września 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Amar,
We are sorry for the trouble. As checked your return item is still yet to pass it's QC process hence the refund is yet to be initiated. Our team would reach you on priority to assist you better.

Oceniono na 1 z 5

I have made 2 orders for rear view…

I have made 2 orders for rear view mirror both side.but only right side mirror have been received.please replace it.

7 września 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Santosh,
We apologise for the dealy!
Could you please share your order details at support@boodmo.com so that we can address your issue.

Oceniono na 1 z 5

Same fraud has happened with me also…

Same fraud has happened with me also they had cancelled my order and not returned my full amount only 1300 credited to my account and 9000 left. I mailed them a bunch but there is no response.

3 września 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Shoaib,
We apologies for the trouble, but the above situation seems a case of a little misunderstanding. So we request you to share your order details at suuport@boodmo.com & we'll try our best to help you with further clarifications.

Oceniono na 1 z 5

Pathetic

They are not trust worthy I ordered a pair of headlight for my car, received Right hand side headlight and other one still not dispatched, dispatch date is being extended daily don't know whether they are having it or not
Order Id : #2508/0728203-2

1 września 2020
Opinia niezależna
Logo boodmo - Spare Parts Expert

Odpowiedź od boodmo - Spare Parts Expert

Hi Nirman,
We apologies for the delay.
As checked your remaining part is already dispatched via Delhivery & can be tracked through -https://bit.ly/3lVTjhu.
Hope to order reaches you soon.

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