The discussion we had was comprehensive and most helpful. We bought a fan for our stove, but could not fit it in appropriate position on top of stove. It was not removed from the box and returned... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great layout on shop floor showing many beautiful items to help furnish the home. The items were well sourced and some were locally made - a big plus. Staff welcoming and helpful and, importantly, not... Zobacz więcej
Reakcja na opinię
Only went into the shop for a replacement part for the wood burner. Staff were extremely helpful and pleasant. Even telling me that if a relative in Yorkshire needed help with an Aga being fitted, t... Zobacz więcej
Reakcja na opinię
Wonderful family business. Decision making was easy as they are armed with a wealth of knowledge, that is freely shared with customers, enabling educated decisions on what’s best for your home. The re... Zobacz więcej
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Informacje dotyczące firmy
- Kominki
- również w kategorii:
- Sklep z blatami
- Sklep z kominkami
- Sklep z wyposażeniem domowym
O Bonk & Co
Napisane przez firmę
Wood burning stoves are our passion! We have a great range of products & accessories, a wealth of expertise and offer great customer service. Over the last 40 years, we have been lucky enough to work with some great manufacturers and suppliers, which means now, we can confidently say that we only sell stoves that ‘we know and trust’. We are very proud of the stoves we sell, and are equally proud to say there are some stoves we don’t sell!
STOVES & FIRES HOME & LIFESTYLE KITCHEN OUTDOOR LIVING
Dane kontaktowe
8 Harbour Road, IV1 1SY, Inverness, Zjednoczone Królestwo
- 01463 233968
- hello@bonkandco.com
- bonkandco.com
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing service
Amazing service
Products I ordered arrived in perfect condition and on time
5 star service
27 października 2025
Odpowiedź od Bonk & Co
Hello Charlotte,
Thank you for leaving a fantastic 5 star review.
We hope your enjoy your new baking goods and hope you make some lovely yummy things soon!
Warmest wishes,
Bonk & Co.
Great welcome and wonderfully friendly…
Great welcome and wonderfully friendly staff. New stock in was gorgeous … more purchases made 😁 We’ll be back soon ….
17 października 2025
Odpowiedź od Bonk & Co
Hello Jane,
Thank you for the lovely review.
We are so pleased you love the new stock as much as we do! Please do pop back in soon, we have much more coming soon.
Warmest wishes,
Bonk & Co.
Buy with confidence.
Great service and very helpful staff....They definitely went the extra step..I will be shopping with them again for sure.
PS The item I bought was beautiful.....
Chuffed Granny...xxx
20 października 2025
Odpowiedź od Bonk & Co
Hello Christine,
Thank you for leaving us a wonderful 5 star review.
The thistle bowl is a really beautiful product, you picked well!
We hope to see your name pop up again soon.
Warmest wishes,
Bonk & Co.
looking for a log basket
looking for a log basket. they had an amazing selection. Very good quality and perfect service. if it didnt fit when we got home we could just bring it back . We didnt need to as it was perfect. We bought a log burner from Bonk and Co a few years ago and its going just great
18 października 2025
Odpowiedź od Bonk & Co
Hello Stephen,
Thank you for leaving such a gleaming 5 star review. We are so pleased your enjoying your wood burning stove along side your new log basket.
We hope to see you again soon.
Warmest wishes,
Bonk & Co.
Odpowiedź od Bonk & Co
Hello Pauline,
Thank you for the 5 star review.
We hope you enjoy your recent purchase and hope to see your name pop up again soon.
Warmest wishes,
Bonk & Co.
Fantastic helpful service from…
Fantastic helpful service from knowledgeable staff. Shop is lovely too!
15 października 2025
Odpowiedź od Bonk & Co
Hello,
Thank you for leaving us a wonderful 5 star review.
We aim for your shopping experience to be as easy and pleasurable as possible.
Warmest wishes,
Bonk & Co.
Very helpful
Very helpful, went out of their way to get everything I needed together.
11 października 2025
Odpowiedź od Bonk & Co
Hello Ian,
Thank you so much for taking the time to leave us a review, we really appreciate it!
We hope to see you again soon.
Warmest wishes,
Bonk & Co.
Great service
9 października 2025
Odpowiedź od Bonk & Co
Hello Lisa,
Thank you for the 5 star review,
We hope to see you again soon,
Warmest wishes,
Bonk & Co.
Great product selection with excellent…
Great product selection with excellent knowledge and advice from the staff - thank you
8 sierpnia 2025
Odpowiedź od Bonk & Co
Hello Andrew,
Thank you for the lovely 5 star review.
We are so pleased you had a wonderful shopping experience and we hope to see you soon.
Warmest wishes,
Bonk & Co.
Well packaged quick delivery and good…
Well packaged quick delivery and good communication.
Love my candles
29 września 2025
Odpowiedź od Bonk & Co
Hello Janette,
Thank you for the 5 star review.
I hope you enjoy your new cosy reindeer candles with the winter drawing in!
Warmest wishes,
Bonk & Co.
Great service
The shop was nicely laid out, and the staff were so accommodating and inviting. They didn’t have the part I needed, but checked when it will be in stock. Reagan and Neil were friendly, and even gave me some useful advice for my stove.
2 października 2025
Opinia niezależna
Odpowiedź od Bonk & Co
Hello Scott,
Thank you for the 5 star review.
I will be sure to pass on the lovely message for both Reagan and Neil.
Warmest wishes,
Bonk & Co.
Odpowiedź od Bonk & Co
Hello Caroline,
Thank you for the 5 star review.
We hope your new Eco Fan keeps you cosy with colder nights drawing in.
Warmest wishes,
Bonk & Co.
Cosy shop .A great shop with lots of one off gift…
A great shop with lots of one off gift ideas .
15 września 2025
Odpowiedź od Bonk & Co
Hello Alex,
Thank you for such a lovely 5 star review.
We are so pleased you enjoyed our showroom and we hope to see you again soon.
Warmest wishes,
Bonk & Co.
Excellent parts service with firebricks…
Excellent parts service with firebricks and baffle plate in stock for my Clearview stove. Staff carried the parts to my car and made sure they were secure before driving off.
Great service and attention to detail!
11 września 2025
Odpowiedź od Bonk & Co
Hello Richard,
Thank you for the 5 star review.
We are so pleased you found everything you where looking for and that everyone was so helpful. I'll be sure to pass on the great feedback.
Warmest wishes,
Bonk &Co.
Attentive knowledgeable staff .
Attentive knowledgeable staff .
They stocked what I came in for.
8 września 2025
Odpowiedź od Bonk & Co
Hello Alastair,
Thank you for the 5 star review,
We are pleased we had everything you was looking for.
We hope to see you again soon.
Warmest wishes,
Bonk & Co.
Great customer service
Great customer service, very responsive to email and received a lovely little handwritten thank you note with my order. Shipping was fast and the product was well packaged.
11 sierpnia 2025
Odpowiedź od Bonk & Co
Hello Holly,
Thank you for the lovely 5 star review.
We hope you enjoy your new purchases and cosy down with the cooler evenings drawing in.
Warmest wishes,
Bonk & Co.
Staff very helpful
Staff very helpful, carried my heavy purchase out to my car. Also friendly and polite.
25 sierpnia 2025
Odpowiedź od Bonk & Co
Hello Moira,
Thank you for the wonderful review,
I will be sure to pass on the positive feedback to our staff.
Warmest wishes,
Bonk & Co.
A really genuine and pleasurable…
A really genuine and pleasurable shopping experience. Very inspiring!
23 sierpnia 2025
Odpowiedź od Bonk & Co
Hello Debby,
Thank you for the lovely 5 star review.
We look forward seeing you again soon,
Warmest wishes,
Bonk & Co.
A pleasurable shopping experience !
Well what a truly delightfully & helpful store nothing was too much bother. Amazing selection of accessories available with amazing assistance to help guide you into making the correct choices but without any pressure sales can well and truly recommend this store !
29 sierpnia 2025
Odpowiedź od Bonk & Co
Hello Michael,
Thank you for the lovely 5 star review.
We're really glad you enjoyed your visit and found what you were looking for. It means a lot to hear that our team was so helpful.
Hope to see you again soon,
Warmest wishes,
Bonk & Co.
Great company to deal with
A really great company to deal with. Frequent relevant updates, item beautifully packaged and presented with a really personal touch which comes from a small independent company who are honestly interested in their customers. Their base way up in beautiful Inverness was no barrier to easy ordering and swift delivery. All this plus commendable eco philosophy.
26 sierpnia 2025
Odpowiedź od Bonk & Co
Hello Veronica,
Thank you for such a kind review.
We are so pleased you enjoyed our Eco packaging and personal touches. We hope you enjoy your new Thermometer.
If you ever need anything else please get in touch.
Warmest wishes,
Bonk & Co.
Doświadczenie Trustpilot
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