The discussion we had was comprehensive and most helpful. We bought a fan for our stove, but could not fit it in appropriate position on top of stove. It was not removed from the box and returned... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great layout on shop floor showing many beautiful items to help furnish the home. The items were well sourced and some were locally made - a big plus. Staff welcoming and helpful and, importantly, not... Zobacz więcej
Reakcja na opinię
Only went into the shop for a replacement part for the wood burner. Staff were extremely helpful and pleasant. Even telling me that if a relative in Yorkshire needed help with an Aga being fitted, t... Zobacz więcej
Reakcja na opinię
What a lovely variety of gifts they have and also everything required for a nice fire 🔥 will definitely be back again 👍 staff were very friendly and helpful
Informacje dotyczące firmy
- Kominki
- również w kategorii:
- Sklep z blatami
- Sklep z kominkami
- Sklep z wyposażeniem domowym
O Bonk & Co
Napisane przez firmę
Wood burning stoves are our passion! We have a great range of products & accessories, a wealth of expertise and offer great customer service. Over the last 40 years, we have been lucky enough to work with some great manufacturers and suppliers, which means now, we can confidently say that we only sell stoves that ‘we know and trust’. We are very proud of the stoves we sell, and are equally proud to say there are some stoves we don’t sell!
STOVES & FIRES HOME & LIFESTYLE KITCHEN OUTDOOR LIVING
Dane kontaktowe
8 Harbour Road, IV1 1SY, Inverness, Zjednoczone Królestwo
- 01463 233968
- hello@bonkandco.com
- bonkandco.com
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always helpful and staff are always…
Always helpful and staff are always attentive to detail regarding questions and advice which is given freely and backed with knowledge of the stove.
13 lipca 2026
Odpowiedź od Bonk & Co
Thank you for the 5 star review.
I will pass on the lovely feedback to our team.
We hope to see you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Any visit I have found what I needed and more! Staff are very helpful and not forceful.
Lovely items in shop. The layout is inviting with interesting goods.
A cosy shop.
1 lipca 2026
Odpowiedź od Bonk & Co
Hello Fiona,
Thank you for the 5 star review.
I hope your daughter loved her new gifts, they really are special pieces.
We hope to see you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Visited this business after many years
Visited this business after many years, impressed with expansion and development. Probably good to expand from the wood burning Steve’s business. But the wood burning stoves are brilliant. We have two!
1 lipca 2026
Odpowiedź od Bonk & Co
Hello Barbara
Thank you for taking the time to leave us a wonderful 5 star review.
We are so pleased you took the time to pop back to the showroom after all these years and had such a lovely experience.
We hope to see you again soon.
Warmest wishes,
Bonk & Co.
Odpowiedź od Bonk & Co
Hello Alison,
Thank you for your 5 star review.
We hope your enjoying your new cook book and we look forward welcoming you into the showroom again soon.
Warmest wishes,
Bonk & Co.
Great service
Great service, attention to detail, listened to what I needed. Found solutions to problems with installation
26 maja 2026
Odpowiedź od Bonk & Co
Hello Susan
Thank you for the wonderful 5 star review.
We are all so pleased you are happy with your new Wiking Mini 4 installation.
I will be sure to pass on the lovely feedback to all the team.
Warmest wishes,
Bonk & Co.
A Quick Visit
Only went into the shop for a replacement part for the wood burner. Staff were extremely helpful and pleasant. Even telling me that if a relative in Yorkshire needed help with an Aga being fitted, they could help. A few years ago Bonks fitted our wood burner and the service was excellent and the job completed by the end of the day.
22 maja 2026
Odpowiedź od Bonk & Co
Hello,
Thank you for taking the time to leave us such a lovely review.
I will pass on the lovely feedback to our wonderful team.
We look forward seeing you soon.
Warmest wishes,
Bonk & Co.
Great premises and decent staff
16 maja 2026
Odpowiedź od Bonk & Co
Hello Rob,
Thank you for the 5 star review.
We are pleased you enjoyed the showroom and we look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Outstanding customer services on…
Outstanding customer services on multiple occasions. Products ship quickly and are installed well.
7 maja 2026
Odpowiedź od Bonk & Co
Hello Jane,
Thank you for leaving us a 5 star review.
We hope all the products have been put to good use.
Warmest wishes,
Bonk & Co.
A special delivery
Disappointed to be given the wrong door cord but very impressed that they delivered the correct one while the sweep was still present. Being semi disabled I can’t bend very low so can’t do this job myself any more.
13 maja 2026
Odpowiedź od Bonk & Co
Hello Heather,
Thank you for taking the time to leave us this review.
Apologies once again for any confusion with the door rope.
I'm pleased we where able to rectify the issue for you and everything worked out in the end.
We look forward seeing you in the showroom again soon,
Warmest wishes,
Bonk & Co.
Odpowiedź od Bonk & Co
Hello Rose,
Thank you for the 5 star review.
We hope you are enjoying your new blanket.
Warmest wishes,
Bonk & Co.
Just the loveliest shop that you’ll…
Just the loveliest shop that you’ll want to move in to. The staff are lovely- excellent shopping experience. Worth going out of your way to visit.
7 maja 2026
Odpowiedź od Bonk & Co
Hello,
Thank you for taking the time to leave us this wonderful 5 star review.
We are so pleased you enjoyed your time in the showroom and look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Poor customer service
Called into the shop in February and dropped off plans. They told me they could give me a quote after a site survey. Called back into the shop 5 weeks later and was told they were working the weekend and quote and survey would be organised then. It is now 5th of May and I am still waiting. Pathetic!! Maybe should have worn green wellies!!
7 lutego 2026
Opinia niezależna
Odpowiedź od Bonk & Co
Hello Maureen,
Thank you for the lovely 5 star review.
Warmest wishes,
Bonk & Co.
Staff were very helpful and had what we…
Staff were very helpful and had what we required.
18 kwietnia 2026
Odpowiedź od Bonk & Co
Hello Margaret,
Thank you for the 5 star review.
I will pass on the lovely review to our team.
Warmest wishes,
Bonk & Co.
Brilliant service from Alex and his…
Brilliant service from Alex and his team - Bob, Olaf and Fraser were lovely, hardworking, extremely tidy and, most importantly, did a brilliant job. So glad that we booked them to install our Rais stove. Superb job!
17 kwietnia 2026
Odpowiedź od Bonk & Co
Hello Sue,
Thank you for the 5 star review!
We're delighted to hear how happy you are with the service from Alex and the team, i will pass on the wonderful feedback.
We hope you are enjoying your beautiful new Rais stove.
Warmest wishes,
Bonk & Co.
Go to Bonk & Co. if you want it done perfectly!
The whole process of meeting and discussing my plans and being advised by Alex, to the actual installation and rectification works on a stove that had been badly fitted by the previous person (not at Bonk & Co!) was excellent. Fraser, Olaf and Bob were a pleasure to have and just got on with the jobs. I look forward to them coming back to instal my new stove in another room soon. Thank you my old stove has been transformed and looks fantastic, as it should have done if installed properly 7 years ago by previous owners.
10 kwietnia 2026
Odpowiedź od Bonk & Co
Hello Simon,
Thank you so much for your thoughtful review.
We’re really pleased to hear that you had such a positive experience and I will pass on the feedback to our lovely team. We’re looking forward to working with you again on the new stove installation soon.
Warmest wishes,
Bonk & Co.
lovely staff great range of gifts
16 kwietnia 2026
Odpowiedź od Bonk & Co
Hello Dawn,
Thank you for taking the time to leave us a 5 star review.
We hope you enjoy your new purchases and we look forward seeing you in the showroom again soon.
Warmest wishes,
Bonk & Co.
friendly helpfull staff
7 kwietnia 2026
Odpowiedź od Bonk & Co
Hello Ann,
Thank you for leaving us a 5 star review.
We hope you enjoy your new lovely products and we hope to see you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Odpowiedź od Bonk & Co
Hello Joan,
Thank you for taking the time to leave us a 5 star review.
We hope you enjoy your new purchases and look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Odpowiedź od Bonk & Co
Hello Wendy,
Thank you for leaving us a lovely 5 star review.
We hope you enjoy all your new purchases and we look forward welcoming you to the showroom again soon.
Warmest wishes,
Bonk & Co.
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