Bonita da Madeira Recenzje 

Unfortunately, our experience on 1 August 2025 was far from pleasant. Although we managed to see dolphins, shortly afterwards there was an incident on board when a steel cable (loose? poorly fastened? lack of maintenance?) came free and swung violently over the boat due to the waves, ultimately striking one passenger very forcefully in the face and striking other passengers more lightly on the nose and arm. The crew reacted immediately and a speedboat was sent to take the injured passenger to hospital, but we no longer felt safe on the boat and the trip was cut short by about 25 minutes as we returned straight away to the quay. We were unable to go to the Cabo Girão area for a swim, as had been promised by the crew. The company did issue an apology, but there was no reimbursement, even partial, or any form of compensation. It is also worth noting that the trip started around 20 minutes late because a driver was delayed in delivering two passengers who had booked for that day and time.

Nos cancelaron la reserva sin motivo alguno. Después de pedirles explicaciones me dijeron que recibieron un email de mi parte cancelándolo y no era cierto. Un desastre, nos arruinaron el día. Aún encima no nos devolvieron el importe completo de la reserva, se quedaron con 2,50€ sin ningún motivo. Un desastre.

This was such a great experience. The crew were amazing and so helpful and informative. Highly recommend this trip.

Une journée juste pour faire du bateau, on a fait trempette, 1h avec le déjeuner plus une demi-heure de visite en bas des falaises sur un percour de 300m où on a rien vu à part 2 nids d'oiseaux dans les rochers.
Pas de phoques, pas de dauphin pas de baleine.
Pas d araignée car elles sont sur l île.

The trip was a great success. The service was friendly and attentive. We saw dolphins, although we only got to stop for a short time at the viewing point. On the way back we saw beautiful scenery and heard interesting information.

The boat trip was cancelled due to bad weather. No problem. However we're struggling to get our refund. Still no luck and yet we get sent this email asking for a review

We come to Madeira most years, and always go on the Bonita de Madeira. The team are always very friendly and informative. Definately be back

Sourire, gentillesse et bonnes informations lors des visites !
Merci à vous tous 👍😁🌟

Very recommended. Nice guys.

We didn't get informed the boattrip to Desertas Islands was cancelled due to bad weather. Instead we got confirmation that we could board at 10:00 am. The woman at the loket told us something went wrong in de system. We got the choice, book Desertas later in the week or take the dolphin and whales tour for € 40,-- per person. The rest would be refunded. We chose the second option.

Indeed we got a refund, but it was € 20,-- short. So instead of 40 we paid € 50 per person voor the tour. I imediately mailed the organization and when I heard nothing again after 3 days and still as of this day I didn't hear anything.

I think this is poor management.

The dolphin en whales tour was o.k. allthough we only saw some dolphins from a distance. But I liked that the captain really thouht of the dolphins and did not interfer with nature.

Nice tour. Lucky to see whales and dolphins. Good to respect the animals maintaining distance and not staying too long. Very simpatic tour guide! She explained everything very well.

The cruise turned out to be a great pleasure, even if the whales changed their minds and did not appear. Several hours of relaxing lullaby on the waves.

I thoroughly enjoyed my boat tour of the Desertas Islands with Bonita da Madeira on 27 April 2025. This tour got me off the beaten path to a unique ecological environment that I appreciated as a retired environmental scientist. It was also neat that the group travelled to these islands via a wooden schooner (Margarita Sunset) from Madeira. It took about 2.5 hours to get from Funchal Harbor to the Desertas Islands. I was the only one who hung out on the bow of the boat on the way over. There were some white caps on the water and salt spray glancing over the boat, but it wasn’t bad. I was prepared with waterproof pants/jacket/boots.

Once we arrived at the islands, and the anchor was set, we were treated to a delicious lunch of baked chicken, rice pilaf, and multicolor pepper salad that the cook prepared. Afterwards, only four of us customers went by zodiac to nearshore to get a tour of the ranger station and interpretative trail. We had to exit the zodiac in knee-deep water, which was a bit tricky to do in bare feet over the stones in the water and along the beach until we could stop to put our shoes back on. Ricardo and Fabio, the young boat staff, accompanied us on the interpretative trail. Ricardo did a fantastic job leading us on the trail, describing the interpretative signs about the flora/fauna/geology/history of these islands, answering questions, reigning us in if we wandered off the trail, and even finding a small ground-nesting bird for us to view. His English was perfect, and his warmth and enthusiasm for these islands was a real asset. We returned to the boat via zodiac. A few people snorkeled near the boat until we left for the journey back to Madeira.

On the way back, a selection of music from the 1960’s and 1970’s (the soundtrack of my youth!) was played over the loudspeaker. Ricardo put together this eclectic set of music, including snippets of ABBA, The Rolling Stones, and Stevie Wonder set to a dance beat, along with full versions of songs by other artists. Of the 11 customers on the boat, few of them spoke English. Music, though, is a universal language. I was on the bow of the boat again on the return journey as was a young man from Hungary. Although he didn’t know much English, we both gave the thumbs-up sign to different songs, and I would call out the artists I knew. Ricardo’s music compilation gave us a way to connect, despite our language differences.

Although we didn’t see any of the rare monk seals on the Desertas Islands, it was a joy to be in their environment and to imagine them raising their pups in the caves along the water’s edge. The spring wildflowers were blooming, and several birds were flitting about. I highly recommend this trip, especially to those who want a dose of nature without the crowds.

It was all good. Very good and nice service!

Bateau 2 mats mais sans voiles!.... Diesel!
Personnel sympathique, dommage que les commentaires, assez succins du reste, ne soit pas en français.
Balade longue pour une destination en fin de compte inintéressante car nous avons fait un simple aller-retour avec une station d'une demi-heure pour déjeuner à bord... repas très simple, une pomme en guise de dessert et pas de café.
Au retour il était prévu une collation avec boisson chaude que nous n'avons pas eu. Heureusement que quelques dauphins nous ont un peu distrait mais ils n' ont pas été engagés par l'opérateur 😂
Bref si vous avez 99 euros à perdre par personne... foncez !

MARAVILLO, Y LA TRIPULACION FUE GENIAL

The boat trip was oke. The skipper could be more communicative. The toilets where very poor.

Réservation faite et payée sur le site Web pour une excursion le 25 décembre aux îles désertes de Madeire.
Reçu un email que finalement cette excursion est annulée parce qu'elle a lieu le jour de Noël.
Leurs propositions : reprogrammation ou remboursement.
Notre choix : remboursement
Remboursement de la somme à laquelle il est déduit des frais pour annulation.
Mais de quoi sommes nous responsables?
Fuyez et boycotter. Inadmissible

Nice people and ok boat but not much information on the tour. Did not spot any animals at all. Nice coast line