Bongo's Bingo Recenzje 

Bongos bingo in Brighton, we had a fab time, we laughed for 3+ hours the two Aussie guys were fun , bingo prizes were interesting and funny, everyone got involved, only issue was the staff serving drinks to the table, bad service, and rude. Otherwise it would have been 5 * the service let it down so much. The rudest staff - literally terrible.

Booked Bongo’s Bingo Liverpool for a birthday with 25 guests. Two were wheelchair users, but we were made to queue with no help. Two others were refused entry unfairly for their outfits, while others inside wore similar or more casual clothes.

Security told my aunty to get out of her wheelchair or leave. She was offered no alternative and surrounded by TEN guards. Her chair was then folded and put against the fire exit — apparently for “safety.” My brother, also in a wheelchair, was told the same.

Staff were rude and defensive. I had to argue to get the guard’s badge ID. The company’s email response twisted facts and defended everything.

They’ve shown a total lack of respect for disabled guests and basic human decency. I’ve filed complaints with Trading Standards and the SIA. Never again.

Terrible experience, bar staff were completely unprepared. We got there 10mins after it opened to be told that they only had one cold bottle of white wine.
They seemed more interested in speaking to their friends than serving any drinks.

Bouncers are completely outnumbered and one in particular would only have a go a tables of women and not men. They seemed scared of the larger groups of men but which made a lot of the women uncomfortable knowing that if anything happened they would simply turn a blind eye

The announcers on stage stripped off to their boxers and danced down all the tables. It was a really uncomfortable experience and they seemed one step away from falling flat on their faces

Birmingham venue 02 academy. Don't waste your money. Over an hour in he queue and ended up in just seats out if the way. No where for drinks and tickets. The show was rushed because they started late. Should give a refund as it wasn't worth it

Terrible customer service, a friend arrived shortly after us and the staff would not let her sit with us on the ground floor, and would not let us move to her either in the gallery! Absolutely nonsense of a company!

We all absolutely loved it, it was a great night and a huge laugh. Booking was easy, bar and venue lines took only minutes to get through. And the host and dancers were absolutely amazing. Prizes were interesting to say the least. However, we went to the octagon, Sheffield and the drinks prices were pretty pricey. Overall, I'd recommend this for almost everyone (who's over 18) and can almost guarantee you'll have a great time.

What a awsome night I can't say enough great what the lads do so random I love it my friends loved it cracking lads the name hairy Mary will stay for ever xxxx

My daughter provided me a link to purchase a ticket for her 18th birthday celebration and the website kept trying to force me into giving my postcode and to agree to promotional emails. The only way I could remove this was go in through the main website. I didn’t spot that there were 2 sessions on Saturday 1st February in Birmingham and I purchased a daytime ticket instead of evening. Upon receipt of the confirmation email, minutes later, I noticed my error and immediately contacted the company asking to swap my ticket to the evening session.
The email I received demonstrated their appalling policy and customer service. I shall never use this company again and will widely be sharing my experience.
This was my email and their response:
Message: Good morning, I’ve just purchased a ticket to bingo bingo for my daughters 18th birthday celebration on February 1st in Birmingham. I accidentally bought a daytime ticket instead of evening. Please can this be changed to an evening ticket? Many thanks, Rebecca

Hello Rebecca.

Many thanks for your email. Sincere apologies but we're not able to exchange, refund, credit the account, change the date, time or location of an existing booking once the order has been placed and the tickets issued as per the terms and conditions below;

2.2. It is your responsibility:
To check all personal details are correct when purchasing your tickets.
To check you are purchasing tickets for the correct date/time or venue. Tickets will not be refunded, compensated or transferred if this is incorrect.

Should you be unable to attend, but know of anyone else who may be able to attend in your place, you are more than welcome to pass the tickets on and would just need to provide a screenshot of the tickets, clearly displaying the QR code so that this can be scanned to gain entry.

Kind regards,
Summer x

We booked this for 11 of us for a work night out on Saturday in Leeds. Have been before and had a great time but this time, despite arriving 45 minutes early, the main ground floor and tables were full.
Had to sit upstairs on the balcony looking down at the event, no tables just rows of seats, not the same experience at all, couldn’t communicate with each other, left half way through.

I’d rather just not be sold a ticket than be sold them and then arrange a full day around the event just to find out we’re on a balcony away from the action. Not worth going to if you’re on the balcony in my opinion.

Absolutely. Disgusting company i clicked on 30th of March for 2 tickets. When I entered payment details, confirmation of the 27th of April came through. I have contacted Bongo bingo, immediately and they have told me no refund or exchanges for their mistake!!!!Have now seen on their feedback that this has happened to other people. Bongo bingo SORT IT OUT!!!!!

They aren't actually playing bingo, genuinely don't get yourself in this situation lol