Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Horrible, horrible customer service. I had issues with the app and tried contacting customer service. They do not provide a number to call so, you have no choice but to email them. After multiple... Zobacz więcej

Oceniono na 5 z 5

I have been super excited to find some earbuds that will work for me as a side sleeper. I'd seen the Bon Amour system and was also intrigued by the Sleep library, as I currently pay for an additio... Zobacz więcej

Oceniono na 5 z 5

Great Service and Great Sleep! So I ordered 2 pair, and although there was a slight blip in shipping, I was provided updates until both were received. I am happy to report the impressive sound qualit... Zobacz więcej

Oceniono na 5 z 5

I struggle with sleep. I've tried so many different products in an attempt to get better sleep without much success, so when I bought the Bonamour Sleep System, I was hopeful but fairly skeptical. I b... Zobacz więcej

4,1

Dobra

Wynik TrustScore: 4 na 5

698 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(698)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great customer service.

The customer service was timely and helpful. The earbuds are nicely shaped and ideal for sleeping and easily paired with my iPhone, The library has tons of choices for creating the ideal sleeping ambiance.

15 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Customer service and support …

Customer service has been extremely responsive and cooperative to all of my questions. I was thrilled to find that the sound library offered a very soothing wave sound!

Thank you Bonamour!
Davi

13 marca 2024
Opinia niezależna
Oceniono na 4 z 5

Catherine was a very responsive and…

Catherine was a very responsive and helpful customer service agent! She got back to me right away and supported me and getting the product I needed in time for my trip. My first set was too large and she quickly helped me get into the right pair. The unique Soundsystem is perfect for blocking out background noises and getting into deeper sleep!

11 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Sleep library and Customer Service

I have been using the Sleep library and have definitely seen an improvement in my sleep quality and mental recovery. Customer service helped me with question I had and was very nice and responded very quickly.

11 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Do not Buy!

They take your money and will under no circumstances return your money. If these are not for you there is no return. If they don’t stay charged all night… tough. Buyer Beware. So unhappy!!!!

6 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Great Products/Great Support

I had the chance to purchase the sleep system to help my insomnia. It proved to be a great investment. The sound quality from the earbuds was as good as my 1st Gen Apple IPods. The choices from the Library were many, I chose versions that aligned with the science the System promoting certain frequencies. I've already recommended to a friend with Insomnia

19 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

My wife loved her Bose Sleepbuds and…

My wife loved her Bose Sleepbuds and was excited that another company decided to resurrect a similar design.

We ordered the original sleep system and they didn’t fit quite right but once we called Bonamour did bent over backwards to help us upgrade in to the new Sleep Pros.

My wife can’t wait to try them out.

Thank you Bonamour

23 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Awesome customer service

My sister in law told me how much this product helped her sleep and also blocked out her husband's snoring. I am a horrible sleeper and decided to try. The first pair didn't fit my ears as well but my sister in law told me what an awesome experience she had with customer service and when I called I wasn't disappointed either! They were so helpful and accommodating and I am excited to get my new pair in the mail any day!

23 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Save the aggrivation and light your hard earned money on fire now....

Don't waste your money. I purchased a pair of the XS for $200 because I have been having trouble sleeping ( I need sounds, partner needs silence). They came and they were very cheaply made. I tried them on and they kept cutting in and out and did not last the night ( maybe 4 hours tops). What good is that? I was told by customer service that I needed to turn off my Bluetooth and restart my phone ( oh yeah, there is no app for this, the sounds are just on a website or Spotify). That solution made it worse and now 1 of those does not work. I reached out again and got the same copy-and-paste email others have gotten from Catherine. They sent another pair and again it doesn't work. This time it was static sounding in one of the headphones and I didn't even try to sleep with it. Do not buy these, they will not refund your money even if they are selling faulty products. Catherine seems to be the only person in customer service and she is not good at her job. She ignores most of your questions and will just try to get you to get something else nor will they acknowledge any issues with the product. Look on Temu, there are ones that look exactly like the ones they are selling for no more than $30, wish I had seen that sooner. I'm hoping I can get my money back from the chargeback I did or from the complaint I made to the Attorney General's office.

12 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Wonderful Customer Service

I have had a wondering experience with the costumer service. They have responded back to me within 2 hrs with every question I have had. I am also loving the soundscapes. Plenty of option with hopefully more to come. Thank you for being so wondering and helping me find the buds best for me

15 lutego 2024
Opinia niezależna

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