Jay came out to me and done us a home survey , I showed him the air source heat pump I had installed in 2023 witch has never worked properly after having a good chat with jay he explained everythi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had my new Worcester combo boiler installed on the 9th along with a hive controller. Jay my installer was very professional, friendly did a great job. He kept the mess to the minimum and cleaned... Zobacz więcej
Reakcja na opinię
The engineers turned up on time and started work immediately. Disruption was minimal. As I was unable to take the afternoon off work they guys made sure the installation was complete for when I had t... Zobacz więcej
Reakcja na opinię
Within 24 hours of needing a new boiler Boiler Base had fitted my new one. Excellent customer service from Gabby on the phone. Polite, friendly lads fitted the boiler cleaned up after themselves. Too... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Boiler Base UK, we’re more than just heating engineers — we’re a family-run business built on trust, honesty, and old-fashioned customer care. Based in the UK and proudly family-owned, we’ve grown our business by putting people first — not profits. We understand that your home is your comfort zone, and when something goes wrong with your heating or hot water, you need a team that treats the problem (and you) with real care. That’s where we come in. We specialise in boiler installations, replacements, upgrades, and heating system solutions tailored to your home and your needs. Whether you’re replacing an old back boiler, switching to a combi, or need help improving energy efficiency — we guide you through every step of the process, with no pushy sales, just honest, professional advice. Our engineers are fully qualified, Gas Safe registered, and take pride in delivering top-quality work with a tidy finish. And because we’re family-run, you’ll always deal with real people who genuinely care — from the first phone call to the final handover. We even register your warranty for you, so you can sit back and relax knowing everything’s taken care of. With Boiler Base UK, you get: A personal service from a family-run team Clear, honest quotes — no hidden fees Fast, flexible installation dates Quality boilers from trusted brands Full aftercare and support We’re proud to say most of our work comes from word of mouth and customer recommendations, because when you treat people right, it shows. So whether your boiler’s on the blink or you're just planning ahead, get in touch with Boiler Base UK — and experience the kind of service that puts your home and your comfort first.
Dane kontaktowe
Unit A309, Business Centre, 25 Goodlass Rd, L24 9HJ, Liverpool, Zjednoczone Królestwo
- 0330 133 2524
- info@boilerbaseuk.com
- boilerbaseuk.com
Stephen casey cheadle Stockport
Stephen casey cheadle Stockport
Boilerbase are a very professional
team ,I had a new boiler fitted and
Was very happy with everything they
Nothing was too much trouble for
Them ,from start to finish the work was amazing and very tidy ,Gabby was also
Good at her job . I would recommend
This firm very very highly and knowing
There only a phone call away should I
Need any advice.

Odpowiedź od Boiler Base UK
I spoke with gabby who was very…
I spoke with gabby who was very knowledgeable
great service overall
they my install in promptly
Would highly recommend thanks again

Odpowiedź od Boiler Base UK
Competitive price which was honoured…
Competitive price which was honoured from the online quotation, friendly team, found them reliable and punctual. Would recommend and use again if we ever need further boiler work/replacement.

Odpowiedź od Boiler Base UK
Amazing company
Jay and dan were absolutely brilliant from start to finish. Very punctual, very tidy, very kind. Their standard of work was exceptionally outstanding. For 2 young lads starting iut their own business you would genuinly think they had been doing it for years. Their knowledge and professionalism were second to none. Cannot thank them enough for the work they did and how fast they managed to it. The house has never been so warm, to the point were the wife doesn't need her blankets on to keep warm anymore. They were very helpful in eveything they did. We will highly recommend them to everyone and anyone. Thank you both so much for everything you have done 👌👏🤜🤛

Odpowiedź od Boiler Base UK
I recently had a new boiler installed…
I recently had a new boiler installed by this Boilerbase and I couldn’t be happier with the service. From the initial enquiry to the final installation, everything was handled professionally and efficiently.

Odpowiedź od Boiler Base UK
Incredible service, can't recommend highly enough!
An absolutely fantastic service. I initially spoke to Gabby and she talked me through the whole process from start to finish taking the time to discuss different options with me to make sure that I had the right option for me. There was no sales pressure which was nice as multiple other companies had tried to push me to make decisions quickly and I didn't feel like that when speaking to her. Their price was also better than any other company I had looked at!
Using a smaller company and not one of these massive UK wide ones I feel made a huge difference because they took the time and effort to make sure every detail was right.
The guys turned up on the day of installation exactly when they were meant to and they turned up in force to make sure there was enough of them to get the work done quickly and efficiently. There was a lot to do as they were multiple tanks in the property to remove as well as the old boiler and they got it done in no time!
All of them were friendly, polite and extremely respectful of my property. They made sure I was kept informed throughout the process so I understood what was going on and they got the work completed within the time they had initially suggested they would.
The new boiler is fantastic and my house has never been so warm!
Jay (business owner) was fantastic and took a lot of care and pride in his work. There were multiple complications due to things in my property and he still managed to make sure it got done for me. I overheard him at one point when one of his lads was asking about the placement of the boiler due to my awkward cupboards and extractor fan saying "I'm not putting it there as it won't look right. I wouldn't have that in my house so I'm not doing that here. We'll find a way to make it work!" That kind of care and desire to give the best service isn't something you see often these days with tradespeople as it's usually about doing everything quickly and getting out the door.
I would definitely recommend the company to anyone reading this and I will happily be recommending them to any friends or family that need to change their boiler in the future.
Fantastic service, thanks again all. I'm going to put my feet up now in my nice warm house! 😁

Odpowiedź od Boiler Base UK
From my initial enquiry it was a very…
From my initial enquiry it was a very smooth and easy process to have a new boiler installed. Gabby was great and very easy to deal with, making the decision to use Boiler Base an easy one and a company I felt I could trust.
Owen the engineer was brilliant, very professional and helpful and took everything in his stride, so thank you for an excellent service. I would highly recommend.

Odpowiedź od Boiler Base UK
Excellent service
Excellent service. Kept informed beforehand & throughout install day. Engineer’s did a good tidy job.

Odpowiedź od Boiler Base UK
Excellent all round
Excellent all round. Gabby and the sales team kept me informed from start to finish purchase to installation.
Jay and the installation team were brilliant, extremely efficient and very tidy (no mess) and very considerate. They clearly explained the working of our new boiler after fitting.I am very impressed and would recommend this company without hesitation.

Odpowiedź od Boiler Base UK
Top service for boiler replacement
Excellent, can't fault the exceptional service I received from first enquiry to GABBY followed by survey to installation, from start to finish all within 4 working days. I cannot praise highly enough the welcoming and very efficient service. Their pricing beats all other quotes received. Highly recommended

Odpowiedź od Boiler Base UK
Basking in warmth and hot water
What can I say? Starting from Gabby, to Jay, Adam, and the lovely guy who walked in and explained everything to me, you all made my day from the call to installing the boiler. Jay and Adam made sure that my family and I were warm as well as having hot water. Gabby took out the stress, and she just made everything easy after getting a crazy quote from British Gas. Guys, you don't have to go anywhere, just stop @ Boiler Base UK as I did. The only thing I can say is Thank you! Thank you :)

Odpowiedź od Boiler Base UK
Outstanding service from a fantastic team
Gabby was incredibly friendly and knowledgeable, and couldn’t have done enough to help me when choosing and purchasing my boiler. The engineers who fitted it were just as fantastic, friendly, clean, and very efficient. They went above and beyond, even programming my timer for me. A genuinely lovely team from start to finish!

Odpowiedź od Boiler Base UK
Super Quick and Reliable
Boiler Base saved the day! Boiler broke down on a Thursday, rang around on the Friday, Gabby was lightening quick and very understanding. No hard sell, just information. She was able to source a Worcester Bosch 8000+ in less than an hour (no mean feat) and Jay was out on Saturday installing it. All for £400 less than the nearest competitor. Even when there was a little issue with the Hive thermostat, Jay was out on Sunday, his day off within an hour and had it fixed! Couldn’t have asked for more. Would thoroughly recommend.

Odpowiedź od Boiler Base UK
By keeping their word !
By keeping their word !! Contact almost immediately after my initial email And helping out with a new thermostat not the most time consuming job as fitting a new boiler but to myself it's a huge relief and explanation of all the working and a help to know if needed just a call away Outstanding 😀

Odpowiedź od Boiler Base UK
Boiler base uk installations
Boiler base uk installations.
I had my old back glowworm boiler and gas fire that I've had for over 25 years removed on the 20/02/2025 the gap where the old boiler had been was neatly covered up... plus all rubbish removed and cleaned up!!... Plus the header tank in the upstairs airing cupboard was taken out leaving loads of room for clothes etc.Very happy 😀😀... One hell of a job expertly done by Jay and his crew. My new worcester greenstar 4000 25kw combi boiler was then installed in my kitchen. So happy lovely hot water at the touch of a button. Plus a mobile thermostat my wife and myself can take upstairs and switch on the radiators before we get up! We then have a lovely warm house for when we go downstairs... 😀😀 Thanks to The lads who worked so hard and well in harmony with each other!!! Nothing was too much trouble they them to do. All the lads were very pleasant and polite ... They completed the job in one day. ( WELL DONE GUYS) 👏👏👏 I thought it would take a few days but i was pleasantly surprised.
I've now got plenty more room upstairs. Thank you Jay and your crew, ( plus boiler base uk) a superb company. ( I would recommend them to anyone who might be interested in having a new boiler etc installed.
( The crew arrived at 8:20 am and finished around 6pm). Everything completed. MARVELLOUS 🌟🌟🌟🌟🌟 Once again A big thank you from Tommy and Liz.

Odpowiedź od Boiler Base UK
I met a guardian angel they do still exist
After three visits by British gas engineers i was left with out hot water and heating for 5 days after they condemned my boiler as unsafe
I explain my wife and daughter were both ill but this didn't help
I found boiler base by accident on the Saturday 25th of October 2025 and spoke to a kind and understanding lady called Gabby
I explained my situation with my wife and she spoke to Jay and he agreed to come on Monday 27th to replace the condemned boiler
He arrived at 13-00 with his team and they had the boiler replaced and running by 17-00 much to my suprise and delight
The Boiler is well fitted and with no mess or disruption
All for a pre agreed all in price payable on completion and acceptance
We all had our first shower in 5 days it was a pleasure not to boil a kettle for washing
The company has the right attitude to customer service
Unlike British gas who just don't care they still haven't contacted me regarding the old boiler and how they left it and I cannot speak to them but they have a robot named cosmos
All the best boiler base
Mr D Snowdon

Odpowiedź od Boiler Base UK
We recently had a system boiler removed…
We recently had a system boiler removed and a combi fitted, the job was completed in a day and the work is spot on. Excellent customer service from start to finish and Gabby was extremely helpful when it came to choosing the right boiler for us and nothing was ever too much trouble. I would highly recommend boiler base UK.

Odpowiedź od Boiler Base UK
I recently had my boiler break on me an…
I recently had my boiler break on me an old conventional system I had been looking round for quotes and kept getting let down and given ridiculous prices. I had heard about boiler base through a friend so I decided to look myself the page looked very professional and the website was even easier to use giving me a quote without having to even get anyone out I spoke with jay on the phone and he was out to see me within a day. He was very polite and very attentive he talked me through the process and potential other options prices and boilers etc. after that it was a quick and easy process I picked my boiler and within 2 days the lads where there. The team was brilliant very polite and informative great banter and they made my girlfriend feel comfortable the job was spot on and they was in and out within a working day clean tidy and no issues. I can’t thank the team at boiler base enough I would recommend them to anyone. Jay, Gabbie and the lads were fantastic. Brilliant company and service highly recommended and appreciated. 😁🙏

Odpowiedź od Boiler Base UK
From first call to completion - a brilliant service!
Our new boiler was installed today and we wanted to say thanks to Boiler Base Uk for the excellent work. From first contact to completion, everything has been great. Good price and no hidden extras. Superb communication and advice from Gabby. Expert info and a friendly approach from Jay to help us make the right choice of boiler and no pressure. The guys were on time; fast, efficient installation, so much care taken and pride in their work, plus tidied up afterwards. We could not believe how quickly the boiler was installed. also really appreciated the clear communication and the time spent with us working through tips using the system. thanks for everything we would recommend the whole team.

Odpowiedź od Boiler Base UK
High quality service
We are in the middle of having a complete renovation of our property and Boiler Base have completed the full plumbing works. From start to finish, the service has been outstanding. The team were reliable, professional, and always kept everything tidy. Every detail has been carried out to a really high standard, and nothing was ever too much trouble. Communication has been excellent throughout, and they’ve worked seamlessly alongside other trades on site.
We couldn’t be happier with the quality of the work and the level of service. Boiler Base have made a stressful renovation feel much easier, and we’d recommend them to anyone looking for trustworthy, skilled plumbers who really take pride in what they do.

Odpowiedź od Boiler Base UK
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







