Bogossia Recenzje 

83
•
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It is always a pleasure working with Laurent and Karl…they are fair, they know the industry, and they keep their inventory fresh and relevant. The mantra in this industry is to buy the seller, first…... Zobacz więcej

Oceniono na 5 z 5

Buying a vintage watch online feels like a leap of faith, especially at this price point. I approached this skeptically. Bogossia earned my trust. They responded promptly, described the watch pre... Zobacz więcej

Oceniono na 5 z 5

Good communication and easy negotiation. Shipping was great. As requested, the watch was shipped from NY to FL in less than 18 hours.

Oceniono na 5 z 5

To be honest, the communication between Laurent and his employee was excellent. The quality of the images of the watch that I purchased were incredibly accurate. I received the watch as described and... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep jubilerski

Napisane przez firmę

Your go-to source for exquisite jewelry, pre-owned vintage & modern luxury watches. Rolex, Omega, IWC, Panerai, AP, Zenith and more. With access to a network of dealers we’re able to procure any watch you desire.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

83 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(83)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 31

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Everything was just perfect

Everything was just perfect. Easy dialogue, fair prices and next level billing/shipping system.
Will buy again from them.
Raymond

4 lutego 2025
Opinia niezależna
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Odpowiedź od Bogossia

Thank you for sharing your experience RL, looking forward to serving you again in the future!

Oceniono na 5 z 5

I worked with Laurent and he was great

I worked with Laurent and he was great. Highly responsive and really made me feel comfortable on a relatively high priced transaction. I would recommend Bogossia based on my experience and will probably purchase from them again.

20 stycznia 2025
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Odpowiedź od Bogossia

Thank you for sharing your experience Gary, looking forward to serving you again in the future!

Oceniono na 5 z 5

Great purchase experience

I had a great purchasing experience, fantastic watch with smooth transactions & overnight delivery.

13 stycznia 2025
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Odpowiedź od Bogossia

Thank you for sharing your experience Tony, looking forward to serving you again in the future!

Oceniono na 5 z 5

excellent costumer service

excellent costumer service. my watch arrived in pristine condition exactly as described. Highly recommend.

8 stycznia 2025
Opinia niezależna
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Odpowiedź od Bogossia

Thank you for sharing your experience Mahban, looking forward to serving you again in the future!

Oceniono na 5 z 5

Great service

Great service. Quick responses. Quality product.

23 grudnia 2024
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Odpowiedź od Bogossia

Thank you Mcalhoun for sharing your experience. Looking forward to serving you again in the future!

Oceniono na 5 z 5

Super friendly and helpful

Super friendly and helpful.
Watch corresponded exactly to what had been announced.
Very happy about my purchase!

12 grudnia 2024
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Odpowiedź od Bogossia

Thank you Luisito for sharing your experience. Looking forward to serving you again in the future!

Oceniono na 5 z 5

Honest, knowledgeable and trustworthy.

This was an amazing service from Laurent. Being a UK buyer it was extremely important to deal with a seller that was trustworthy and Laurent made this easy from the start, through prompt and clear communication.

They have a great selection of both modern and vintage modern pieces which are in great condition.

I highly recommend and will be buying again for sure.

20 listopada 2024
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Odpowiedź od Bogossia

Thank you for sharing your experience and kind words! Looking forward to serving you again in the future!

Oceniono na 5 z 5

Perfect!!!!!

11 listopada 2024
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Odpowiedź od Bogossia

Thank you Mischa for the feedback, looking forward to serving you again in the future.

Oceniono na 5 z 5

Excellent attitude

Easy and frequent communication, client friendly and committed to the agreement. Promised quality absolutely fulfilled. Reliable address for future business. Thank you a lot!

9 września 2024
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Odpowiedź od Bogossia

Thank you Mr. Guido for sharing your experience, looking forward to serving you again in the future!

Oceniono na 5 z 5

Great buying experience

Great buying experience, very good communication throughout the process. I would not hesitate to work with them again.

16 września 2024
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Odpowiedź od Bogossia

Thank you Duncan for sharing your experience, looking forward to serving you again in the future!

Oceniono na 5 z 5

Superb experience all around.

I can’t recommend these folks highly enough. I purchased a beautiful 1675 which was shipped and arrived quickly to the UK. Unfortunately there was a small issue which needed to be fixed. I had a new shipping label within 24 hours and the watch returned back to me within a couple of weeks.

Expect a no-pressure sales experience and superb aftercare from Karl and the team at Bogossia. Will shop again!

24 sierpnia 2024
Opinia niezależna
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Odpowiedź od Bogossia

Thank you James for the kind words, glad to hear you had a positive experience!

Oceniono na 5 z 5

Trustworthy and Great to Work With

Laurent went above and beyond in working with me to purchase a Rolex red Submariner. He was patient, transparent and communicated great. He is trustworthy and has a high level of integrity, and I look forward to working with him in sourcing and securing other watches on my wish-list. Thanks Laurent.

22 sierpnia 2024
Opinia niezależna
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Odpowiedź od Bogossia

Thank you for sharing your experience with others, really appreciated!

Oceniono na 5 z 5

Excellent seller

Very professional people, they were able to find me the watch i was looking for, and the condition was perfect as advertised. Delivery was also fast and on time, thx again!
I highly recommend them !

8 sierpnia 2024
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Odpowiedź od Bogossia

Thank you for sharing your experience with others, really appreciated!

Oceniono na 5 z 5

Great find for the collection

The team at Bogossia was knowledgeable, patient, and thorough with impressive attention to detail. The watch was exactly as described and arrived well-wrapped and beautiful. Highly recommend

8 sierpnia 2024
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Odpowiedź od Bogossia

Thanks for sharing your feedback, we really appreciate it and look forward to serving you in the future!

Oceniono na 2 z 5

Reneged on free service to fix undisclosed issue

I purchased a watch from Bogossia's website in June 2024 that was described as having been "thoroughly checked and keeps excellent time, requiring no immediate service." When I received the watch, it was clearly skipping beats, with the seconds hand visibly jerking and jumping in several areas around the dial. This was not mentioned in the listing and is not normal operation for any watch, even for the slower-beating movement in this specific watch. I emailed customer service with a video demonstrating the issue. They promptly and explicitly stated in writing that they would take care of a full service, free of charge. However, when I shipped the watch back for the service, a different person responded and changed their tune, instead saying that the issue was only aesthetic, that the watch did not need a service, and that the commitment to servicing the watch free of charge by the other representative was a misunderstanding. They then instead offered to service the watch in-house for an additional payment of $600, or return the watch for a refund. I expressed my dissatisfaction with the situation and we eventually agreed that they would refund $350 to cover a portion of the service cost directly from the manufacturer. The only reason I agreed to this is because it's a watch that's becoming increasingly difficult to find in good condition and as much much I disagreed with how they handled the situation, I still would rather have the watch.

If it weren't for this issue, this would have been a 5-star experience. They were incredibly responsive and professional, all other details about the watch were accurate, and they shipped quickly and securely.

Bottom line is that they sold a watch with an issue that, if it truly had been "thoroughly checked," would have been apparent to them. Aesthetic or not, skipping beats is not normal operation for any watch and indicates an underlying issue in the movement, which should have been clearly called out in the listing. They either knew about the issue and chose not to disclose it, or didn't know about the issue, which brings into question how thoroughly they check the watches they sell. And for them to initially agree to servicing the watch free of charge to fix that issue and then renege on that offer, is bad business.

While I would hope my experience is a one-off and not representative of their typical business dealings, I cannot do business with them again in good faith.

24 czerwca 2024
Opinia niezależna
Logo Bogossia

Odpowiedź od Bogossia

Thank you for sharing your thoughts Alex and we’re sorry our service wasn’t up to your expectations. We always check all the watches we sell for accuracy, put them on a timegrapher and check with our watchmaker if they need service. If the watch doesn’t need service, we don’t service it and state on our description “Unknown”under service history.

After you reported your concern in June about the seconds hand jittering between 10-13 minute marker, we took care of shipping the watch back to us free of charge (and back to you), and paid our watchmaker to spend almost one hour looking and testing different movement parts: The same outcome was that it was purely aesthetic and does not impact the accuracy of the watch. Yet we were still willing to service the watch just to put your mind at ease, but that required a part replacement and a full service at a price tag of $600, and we were willing to cover more than half of that cost—which by the way all pre-owned watch stores will never offer, as when they state the watch service is “Unknown” it means you’re buying as-is.

You had 7 days to return the watch and receive a full refund, as if this never happened. However, you knew that finding a timepiece in this condition, with a complete set, at the price you paid, was nearly impossible. Even if you take this 20-year-old watch to IWC for service and pay $900—minus the $350 refund we offered—the deal you got would be a steal.

Almost a month later you asked us if we would offer a full refund back, we wanted to make an exception but we had to charge a restocking fee as when we received the watch from you it was very apparent that the watch has been worn all this time, and the condition wasn’t matching our original photos. Instead you expected a full refund.

Despite our 40 emails and exhaustive efforts to ensure your satisfaction, we were genuinely surprised to see this review today.

Oceniono na 5 z 5

Very good experience

Very good experience, very good communication, fast shipment 👌👌

26 lipca 2024
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Odpowiedź od Bogossia

Thank you for sharing your thoughts, looking forward to serving you again in the future!

Oceniono na 5 z 5

Great experience. Highly recommend!!

I recently purchased a Rolex 1675 from Bogossia. Karl went above and beyond after initially reaching out regarding the watch. He was very patient, answering all of the questions I threw at him and provided me with whatever additional photos I asked for. He is also very versed in vintage Rolex which made the transaction even better. I’ve purchased a few other vintage Rolex’s from various dealers and Karl/Bogassia was hands down a much better experience from start to finish. I’ll definitely be a return customer.

10 lipca 2024
Opinia niezależna
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Odpowiedź od Bogossia

Thank you Michael for the kind words and sharing your experience with others. We look forward to serving you again in the near future!

Oceniono na 5 z 5

Very professional service

Very professional service: through and to the point.
The watch I received was exactly as advertise and in the indicated condition, which is very important when purchasing a vintage watch. I got a '69 Omega Speedmaster professional pre-moon, and Boghossia provided me with a most excellent specimen.

3 czerwca 2024
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Odpowiedź od Bogossia

Thank you for your feedback Mr. Ramy, glad to hear you’re enjoying your timepiece.

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