The clothing is beautiful and unusual. Be very careful when choosing sizes. customer service is very very good, but it would be nice if they offered free returns just due to the constant necessity to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I need to return and there is no packing slip. Please send. I guess I am wanting documentation with all information. There definitely was no packing slip in the package… nothing but the dress in a cle... Zobacz więcej
Reakcja na opinię
Buyer beware - you can only get a store credit NO REFUNDS. This is not clearly indicated when you buy on app like Shop. It arrived late and therefore I didn't need anymore the occasion. Moreover they... Zobacz więcej
Reakcja na opinię
Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations Elle, I can't thank you enough for your understanding, commun... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.
Dane kontaktowe
3,5
Średnia
252 recenzji
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Not as advertised and not providing a refund
Based on my experience, this company is not behaving in line with consumer laws regarding my order. They've advertised a dress using a photo of a model wearing an entirely different dress - the colour is similar, but the construction, shape and fit is very different. I contacted them within 30 days asking them to arrange a return, providing photos and a description of the multiple ways in which the dress they have sent me is not the same dress the model is wearing in the photo on their website, and asking for a full refund, as they have sent me a different product to the one they advertised. They told me 'based on the images you’ve shared, the issues appear to be variations in texture, colour, or fit, or dissatisfaction with fabric feel or thickness, which do not qualify as manufacturing faults at this stage', therefore they would not be providing a full refund on the basis of the product not being as advertised, and therefore I will also have to pay return postage. This is not in accordance with statutory rights, in which a customer is entitled to a full refund if an item is faulty or not as described within 30 days of receipt. I've gone back to them repeatedly, and they just keep saying the same thing, leaving me in limbo, as I don't want store credit with them, based on my experience of their business practice and products - I want a full refund to the original payment method, as per consumer rights laws. The construction of the dress I've received is like something you might find at a cheap market in a car park, not the dress pictured. The bodice has no darts for shaping but there are on the model's dress; there are no side panels on the bodice but there are on the model's dress; the dress advertised on the model is long mid-calf length, but the dress I've received is floor-length: I'm 5ft 8 so this isn't a height issue as the dress I've received would also be floor-length on my 6ft2 husband.
I'm so appalled that this company is behaving in this way, and the thought of them replying to this and again saying 'it looks like a fit issue' etc, instead of resolving the issue in accordance with the law, and providing a full refund to the original payment method, is upsetting.
The other dress I ordered, the bandage dress, is badly made around the bust. This isn't a fit issue in terms of it happening not to fit me how I'd like, but a manufacturing issue, as there shouldn't be a hard plasticised strip removing all the stretch from the entire top seam of the bust unless this had been accounted for by making that top edge lay closer to the body in the dress construction: this is the reason it doesn't fit and instead sits out gaping at funny angles - there is no flexibility or stretch on the top edge of the bust because of the rubberised non-slip coated strip, but this dress relies on stretch and flexibility in order to conform to the shape of a body.
I would never have bought either of these dresses had I seen them like this in a shop, as they clearly have issues, and the consumer rights laws exist to resolve these precise situations. Looking at other reviews, I'm clearly not the only person to have experienced this behaviour from this company.
19 stycznia 2026
Opinia niezależna
Odpowiedź od Bodycon Collection
Hi F&CS,
We're sorry to hear about your experience. Our aim is always to help our customers find the perfect fit for their figure, and we understand that personal preferences and expectations can vary. If you feel the item you received isn’t as described, we’re here to help support you with a return.
I can see our team has been in touch and is actively working through your return with you.
If there’s anything further we can assist with while we help you find something you love, please don’t hesitate to let us know.
Head of Customer Service
Bodycon Collection
Arrived quickly and great customer service
Arrived very quick and they threw in two free dresses. Bust was quite smaller than expected but gorgeous dresses.
19 grudnia 2025
Odpowiedź od Bodycon Collection
Hi Campbell,
Thank you so much for your lovely review. We’re thrilled to hear your order arrived quickly and that you loved the dresses (and the little extras!).
I’m sorry the bust ran smaller than expected. If you’d like, our customer care team can help with sizing advice or discuss an exchange to make sure your next dress is the perfect fit.
We really appreciate you choosing Bodycon Collection and hope to see you again soon.
Head of Customer Service
Bodycon Collection
Odpowiedź od Bodycon Collection
Hi Garry,
Thank you for taking the time to leave us a review. We’re delighted to hear you found the quality high, the fit accurate, and the service as expected.
We really appreciate your support and look forward to helping you again in the future.
Head of Customer Service
Bodycon Collection
Odpowiedź od Bodycon Collection
Hi Stephanie,
Thank you for your feedback. We’re so glad to hear the fit was true to size and that you’re happy with the quality of your dress.
We hope to help you find another favourite look again soon.
Head of Customer Service
Bodycon Collection
Long wait, but worth it
Took a while for the dress to arrive, panicked it wouldn’t arrive for my party, but it did! It fits really well, although ordering a large as a size 10 was a bit off putting. Great construction, material and style. Communications from the website was very informative. Would order again.
18 listopada 2025
Odpowiedź od Bodycon Collection
Thank you so much for your review and for trusting us with your party outfit Ms Smith.
We’re sorry to see that delivery took longer than expected, and appreciate your patience during the very busy Black Friday peak shipping period. Shipping times should be back to normal now.
We’re delighted the fit, quality and style worked so well for you. We’d love to welcome you back for your next special event, and thank you for choosing Bodycon Collection.
Head of Customer Service
Bodycon Collection
Beautiful dresses
I love these dresses. The quality is very good, and they fit perfectly. Highly recommended!
2 września 2025
Opinia niezależna
Odpowiedź od Bodycon Collection
Thank you so much for your review, Carmen.
We’re thrilled to hear you love your dresses, that the fit is perfect for you. Thank you for choosing Bodycon Collection and we'll love to welcome you back for your next special occasion.
Head of Customer Service
Bodycon Collection
The clothes were just like the photos & excellent!
The clothes were just like the photos. Vibrant colors, good quality strong fabric and great fit.
28 listopada 2025
Opinia niezależna
Odpowiedź od Bodycon Collection
Thank you for your feedback, Sophie. We’re so happy you love your Bodycon looks!
Thank you again for choosing Bodycon Collection. We hope to see you again for your next special event.
Head of Customer Service
Bodycon Collection
Horrible experience
Horrible experience. Shipping takes much longer than they suggest and there’s no way to see an updated shipping date estimate. Really disappointing.
27 listopada 2025
Opinia niezależna
Odpowiedź od Bodycon Collection
Hi Shadia,
Thank you for taking the time to share your feedback.
As outlined on our website, our standard shipping time is 7–10 working days, and your order is currently still within this timeframe. Our team have been in touch to show you how to track your parcel online and to provide you with updates using your Royal Mail tracking details.
We understand how frustrating it is to wait for your delivery and we’re closely monitoring your order to ensure it reaches you as quickly as possible. If we can help with any details, please don't hesitate to let us know.
Head of Customer Service
Bodycon Collection
Stylish and sexy, without costing a fortune
Great info on products, super easy check out and first time 10% applied.
26 listopada 2025
Opinia niezależna
Odpowiedź od Bodycon Collection
Thank you for your review. We hope you love your new look and feel amazing in it. Thanks again for choosing Bodycon Collection, and we'd love to welcome you back with your next event look.
Head of Customer Service
Bodycon Collection
The most flattering and beautiful dress
Purchase was easy and I was confident in my size ordered as their measurements chart was accurate and easy to follow. The dress far surpassed my expectations, its thick fabric and quality design meant it fit my body in the most flattering way, hugging my curves perfectly. The dress is so comfortable to wear and I absolutely love it, I received so many compliments! I’m about 150lb but 5”11 tall and the size Large was perfect for my frame. I’ll definitely be buying more dresses!
24 listopada 2025
Opinia niezależna
Odpowiedź od Bodycon Collection
Thank you so much for your review, Suzanne.
We’re thrilled that the sizing chart helped, and that the fabric, design and fit made you feel confident and comfortable. It’s wonderful to hear you received so many compliments. We appreciate you choosing Bodycon Collection and can’t wait to help you find your next favourite dress.
Head of Customer Service
Bodycon Collection
They don't do refund
They don't do refund, if the dress don't fit you your money is gone.
They also have a very tiny warning labels that can be misleading to your purchase.
I don't recommend this online store at all, go buy somewhere else.
25 listopada 2025
Opinia niezależna
Odpowiedź od Bodycon Collection
Hi Des,
Thank you for taking the time to share your feedback.
We’re sorry to hear the dress didn’t work out for you. We offer a generous 60-day return window and the option of a store credit or gift card for change of mind. I can see the item you purchased was marked as a final sale item, and as shared, is not eligible for returns or exchanges in line with our published return policy.
Our team has already been in touch to walk you through the available options and to help as much as we can within that policy.
If you have any other questions or need further assistance, please reply to our message or contact our support team directly so we can continue to help.
Head of Customer Service
Bodycon Collection
Very good quality fabric
Very good quality fabric. Fast shipping. Will definitely be back.
20 listopada 2025
Opinia niezależna
Odpowiedź od Bodycon Collection
Thank you, Jade, for taking the time to leave your review.
We’re delighted you’re happy with the fit and quality of your Bodycon look and that your order arrived quickly. We really appreciate your support and look forward to welcoming you back to Bodycon Collection again soon.
Head of Customer Service
Bodycon Collection
I really wanted this exact dress for my…
I really wanted this exact dress for my graduation, I am glad I found it in time
25 listopada 2025
Opinia niezależna
Odpowiedź od Bodycon Collection
Thank you for your review, Prajakta.
We’re so glad you were able to find the exact dress you wanted in time for your graduation! We hope you feel incredible wearing it and have a wonderful celebration. Thank you again for choosing Bodycon Collection.
Head of Customer Service
Bodycon Collection
So far everything has been great
Looking for Christmas presents for my wife. So far everything has been great, the product quality, pricing and communication service. I just wish that some of the sale items had more sizes available.
19 listopada 2025
Opinia niezależna
Odpowiedź od Bodycon Collection
Thank you for your review, Darren, and for choosing us for your wife's Christmas gifts!
We appreciate your feedback about sale items and availability. We’ll share this with our team as we plan future launches and sales, so our VIPs can enjoy early access, and you can grab your wife’s favourite looks while they’re still in stock. Thanks again for choosing Bodycon Collection.
Head of Customer Service
Bodycon Collection
These dresses fit beautifully and are…
These dresses fit beautifully and are so well made. The quality is fantastic
18 listopada 2025
Opinia niezależna
Odpowiedź od Bodycon Collection
Thank you, Julie, for your review.
We’re thrilled to hear your dresses fit beautifully and that you’re happy with the quality of your fits. Thanks for choosing Bodycon Collection, and we’d love to welcome you back for your next special occasion.
Head of Customer Service
Bodycon Collection
Website Delays
I liked shopping but the website sometimes took a while to load.
16 listopada 2025
Opinia niezależna
Odpowiedź od Bodycon Collection
Thank you for sharing your feedback.
We’re glad you enjoyed your shopping experience with us. Our team is continually working on improving our online customer experience and performance during busy periods, especially during sales launches, and your comments are incredibly valuable. Thank you for choosing Bodycon Collection, and we hope your next visit is smoother and just as enjoyable.
Head of Customer Service
Bodycon Collection
GORGEOUS
The dress is beautiful just to small I look forward to doing business with you ❤️ in the near future
7 listopada 2025
Opinia niezależna
Odpowiedź od Bodycon Collection
Hi Audine,
Thank you so much for your review and for being such a valued VIP! We’re thrilled you love your looks, and our team are always here to help with sizing recommendations tailored to your preferences.
Head of Customer Service
Bodycon Collection
They won't refund your money back!
Ladies, be careful. If you don't like a dress, you will be refunded with stock credits. I want this practise to be archaic in 2025. I'm allowed to buy a dress, try it, and return it, and get my money back. Absolutely terrible experience.
13 listopada 2025
Opinia niezależna
Odpowiedź od Bodycon Collection
Hi Victoria,
Thanks for sharing your feedback, and I’m sorry to hear about your experience.
As outlined on our website, approved returns are refunded to store credit or a gift card, and we offer exchanges for change of mind, sizing, or style preferences. You have 60 days to return items, and our team is here to help you find the perfect fit.
We understand this may not be your preferred outcome, but our policy aligns with many boutique retailers. Our support team has been in touch to help you with your return, and we’ll take care of the rest.
Head of Customer Service
Bodycon Collection
I ordered a skirt
I ordered a skirt. It did not fit. I have tried to return it to get a different size. I have sent many emails. I have been told a label was sent. I have looked through all emails from bodycon. I have looked in spam and trash folders. I have received all emails from bodycon except an email with a return label? They have told me it was sent twice but I have looked through every email and still no label?
25 października 2025
Odpowiedź od Bodycon Collection
Hi Kim,
I’m very sorry for the inconvenience here. For security, please check the email associated with your original order. Our returns emails and label notifications go to that address. You can also log in with that same email to your customer account and access our Returns Hub to view your return there.
Our team has reached out to see how we can solve this technical issue for you.
Head of Customer Service
Bodycon Collection
Do not shop
Do not shop. I ordered a dress from here and it was a disappointment, fit terribly & I really didnt want to order a replacement dress but they don't offer refunds. So I ordered a replacement and of course had the same issue. Second dress did not look like photos online. I reached out to them to ask for a refund because I'm going through family trauma and truly don't have the energy to keep ordering dresses i don't want + you get docked a shipping fee each time so your money dwindles down & instead they actually said if I want to continue the return, Not only would i not get a refund but they charged me an EXTRA shipping fee and then removed the original replacement dress gift card so I'd only be getting a $17 credit toward another dress i dont even want. Now I'm stuck with this dress - already paid the shipping fee before realizing. An enormous waste of money, energy and material. You'll notice on the bad reviews they keep saying they offer a 'generous 60 day return window' but forget to mention how long they take to respond and also have just completely stopped responding altogether now as I'm sure they don't want to deal with me or give any money back. (From an optimist who never writes reviews)
31 października 2025
Opinia niezależna
Odpowiedź od Bodycon Collection
Hi Micah, we’re sorry to hear about your personal circumstances. We know returns can seem daunting, especially when you’re dealing with family trauma.
As outlined on our website, we offer store credit or a gift card for change-of-mind, sizing, or style preferences. One complimentary return is available per order; any additional returns incur a small restocking fee, and customers are responsible for return shipping. We provide a 60-day return window, and include a fit finder, detailed product info, and material images to help with sizing and expectations.
I’ve reviewed your case, once the additional return fee is paid, we’ll be able to approve your additional return.
We're here to help you choose a style and size better matched to your personal preferences, and guide you through your return.
Head of Customer Service
Bodycon Collection
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