The hamper was so beautiful..ordering was easy and both the recipient and I were kept informed of the delivery. I love this company and will always order from them..highly recommended
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Zobacz, co mówią recenzenci
Did not get what I expected. I ordered the Brownie Hamper. Missing was Charlotte Piper Freckle Bar Nina's Turkish Delight The Chocolate Pot Rocky road Bitesize Salted Caramel Coffee Treats Or... Zobacz więcej
Reakcja na opinię
Apart from 1 hiccup which was recovered beautifully, Bockers & Pony have been amazing. Thankyou. My Dad recently passed away and I've been able to bring some happiness to Mum at Mother's Day and h... Zobacz więcej
Ordered from UK. This was a birthday gift. Great choices on the easy to use website. Arrived on time and watched the recipient open it online. He loved it and was impressed with the packaging. A... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Bockers & Pony deliver the most impressive hampers and gifts Australia wide. Immaculately packaged with super high quality products, our gift hampers are just perfect when you need to send a gift to a client or staff, or family and friends.
Dane kontaktowe
3/2 Phillip Court, 3207, Port Melbourne, Australia
- 1300 132 663
- sales@bockersandpony.com.au
- bockersandpony.com.au
4,6
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
Excellent service as I had put a wrong delivery date when ordering online. A lovely customer service lady called Annie got it delivered the next day for me.
24 stycznia 2022
I've ordered multiple times and…
I've ordered multiple times and experience has always been excellent!! Products are first class!
23 stycznia 2022
Always beautifully presented and…
Always beautifully presented and arrived on time. Couldn’t ask for more!
21 stycznia 2022
Thank you
Fabulous! Sitting in Singapore - got a Champagne hamper delivered to a friend in Sydney. Got it delivered right on time, and when I wanted it delivered. Great packaging and seamless online experience! Thank you
21 stycznia 2022
The gift was perfect and loved by the recipient
The gift was perfect and loved by the recipient. It was beautifully packaged and was exactly like the photo on the website. Delivered on time and in great condition. Highly recommend this company. I will use them again for future gifts.
19 stycznia 2022
We send these to clients all the time…
We send these to clients all the time after we received one as a gift and loved it.
19 stycznia 2022
Great service, quick delivery and high quality
Great service, quick delivery and high quality - the recipient was delighted with their gift hamper!
19 stycznia 2022
Excellent Service
This was my first time using Bockers & Pony. Payment and receipt came through quickly. Goods were delivered on the date promised. Overall I was extremely happy with the service.
17 stycznia 2022
Very Accommodating
I had to make a last minute change to the shipping instructions and the support team couldn't have been more helpful; very much appreciated.
16 stycznia 2022
Great service
Good range of products. Good communication and very helpful. Delivery options could be tailored to ensure a suitable delivery window for safe receipt of the hamper by the recipient.
12 stycznia 2022
Unreliable and untrustworthy
Unreliable. The order was promised before Christmas but was not delivered until 10 January, after I complained. They never even called the number provided.
Looking at other reviews, I see positive comments under my name that I never wrote. Someone has been making up false reviews.
The company's reply, knowing I am overseas, is to give me a toll-free number that can't be called from my location.
11 stycznia 2022
Odpowiedź od Bockers & Pony
Hello, we apologise that your hamper didn't arrive on time. Can you please contact our Customer Facing Team directly on 1300 502 340 so they can investigate further. We value your support - Team Bockers & Pony.
All my Clients loved it!
It all came together really well and all of my clients absolutely loved it! Just forgot some of the message cards in the boxes we ordered so had to chase those people up. Other than that will 100% be returning again for future client gifts!
11 stycznia 2022
My package never got delivered to my…
My package never got delivered to my friend for Christmas. There is no customer service number or email to reach them to figure it out either.
5 stycznia 2022
Odpowiedź od Bockers & Pony
Hello, we apologise that your hamper didn't arrive on time. Can you please contact our Customer Facing Team directly on 1300 502 340 so they can investigate further. We value your support - Team Bockers & Pony.
Last minute Christmas hamper order
I had to make a last minute order for a nice Christmas hamper and was able to get it from Bockers & Pony with express delivery. Nice hampers to choose from, easy to order and the delivery worked well. I also called them and received very friendly and professional help.
5 stycznia 2022
easy to find on website with lovely…
easy to find on website with lovely looking Xmas hampers
4 stycznia 2022
I am from the US and was looking for a…
I am from the US and was looking for a gift basket to send to my friends in AU. This fit the bill perfectly and much to my surprise was super special to receive. Apparently, your reputation is that of excellence in AU. Thanks for making my friends smile.
4 stycznia 2022
Undelivered package
One of my orders (3) did not arrive before Christmas and until now 5th of January 2022. I was assured the package will arrive before Christmas when I rang the office.
I have emailed the office about the problem and until now 5th of January 2022 there’s no reply. Office still close when I rang and may need to wait till 10th of January 2022.
4 stycznia 2022
Odpowiedź od Bockers & Pony
Hello, we apologise that your hamper didn't arrive on time. Can you please contact our Customer Facing Team directly on 1300 502 340 so they can investigate further. We value your support - Team Bockers & Pony.
Great Hampers and Great Service
3 stycznia 2022
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