I am a private buyer and was treated like royalty! They brought in a non stock sheet next day and that is impressive for a one sheet order. Shop floor guys were great loading up. I fell foul of the co... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered materials 2 days before pick up . Arrived at the depot went to reception.The staff at the reception were very efficient and dealt with my order right away.Left reception and into the steel yar... Zobacz więcej
Breath of fresh air dealing with this company. It was easy to place my order, they delivered as promised on time. Each member of staff I dealt with was most helpful, efficient and friendly. I would no... Zobacz więcej
As a non business user of materials many suppliers are not set up to deal with you but BM have a website that allows me to order steel at a time that suits me and in smaller quantities. They are accom... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are BM Steel Barclay & Mathieson is a long established steel stockholder with depots across the UK. We have a feel for steel We stock it, we process it, we deliver it We pride ourselves on our product knowledge and our customer service.
Dane kontaktowe
Shieldhall Works, Hardgate Road, G51 4TB, Glasgow, Zjednoczone Królestwo
- 01795 905666
- websales@bmsteel.co.uk
- bmsteel.co.uk
4,6
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very happy with the service received
Very happy with the service received. Scott was very helpful when I phoned to discuss my requirements. Delivery arrived on stated day. The driver called the day before to give an estimated time and then when he was 30 minutes away. Excellent all round.
15 stycznia 2026
New minimum order terms caused my overpayment- sorted
Wanted a piece of steel that is showing as £4.50 including vat on their website ( I’ve purchased the same thing before) i was charged £36+vat, when i questioned this i was informed that they had done me a favour as there’s a minimum order of £50+vat !!! So I was charged for 8, the lady who served me never gave me any indication of this, I’ve contacted the customer service and I’m waiting for the response, I’ll keep this review updated —-So I received an email from Darren Foster today apologising for my experience and providing me with his assurance that he will be ensuring that the minimum order amount will be made clearly displayed in the future and ended the matter to my full satisfaction, Thanks Darren 👍
6 lutego 2026
Opinia niezależna
Odpowiedź od BM Steel
Thank you for your feedback, and we’re genuinely sorry for the upset and inconvenience this situation has caused. We’re reviewing this matter carefully, and it has been escalated to our senior management team for further investigation. We truly appreciate you bringing this to our attention.
buying with BM Steel
BM Steel offers honest and helpful service, with competitive pricing compared to other suppliers. The stock lines are extensive and impressive, and their staff are approachable and communicative. Parking is convenient for lorries, trucks, and cars, and the location is easy to find. I look forward to conducting more business with them. I will be using there APP asap.
T J Miles
30 stycznia 2026
It’s a ‘steel’!…
When you want steel delivered quickly, reliably and at a great price, these are the people! Great service and communication.
21 stycznia 2026
Customer service
Customer service was brilliant and at the time I couldn't beat the price.
22 stycznia 2026
Very impressed!
Very impressed, 1st time using Bm Steel. Easy to order from the web site, delivery was spot on.
7 grudnia 2025
good prices very helpful staff and…
good prices very helpful staff and generally good a experience for me
29 listopada 2025
Odpowiedź od BM Steel
Thank you for your feedback. We are very sorry to hear that some of your cladding arrived broken. That is certainly not the condition in which we intend for our products to arrive.
We take damage during transit seriously and will be immediately investigating this issue with our third-party carrier to prevent recurrence.
We also noticed that you haven't yet been in touch with our customer service team about this. They will be reaching out to you shortly to arrange a swift resolution.
We appreciate you bringing this to our attention.
11 days now still no delivery very poor…
has arrived now well packaged happy I have my order just a little slow
30 listopada 2025
Odpowiedź od BM Steel
We are truly sorry and disappointed to receive your 1-star review. Please accept our deepest apologies for the late delivery and for not meeting the standard of service you expect from us.
We understand how frustrating this must be, and we are currently investigating this incident thoroughly to understand exactly how our delivery process failed on this occasion. We are taking immediate steps to ensure this does not happen again.
We value your business and hope to have the opportunity to regain your trust.
BM steel means blooming marvellous.
The Web page made ordering my required steel beams very easy,communications were very good letting me know my order was being processed and also again when ready to pick up,on pick up was helped by a cheerful young man,all in all from start to Finnish was a great experience.
28 listopada 2025
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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