I am a private buyer and was treated like royalty! They brought in a non stock sheet next day and that is impressive for a one sheet order. Shop floor guys were great loading up. I fell foul of the co... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered materials 2 days before pick up . Arrived at the depot went to reception.The staff at the reception were very efficient and dealt with my order right away.Left reception and into the steel yar... Zobacz więcej
Breath of fresh air dealing with this company. It was easy to place my order, they delivered as promised on time. Each member of staff I dealt with was most helpful, efficient and friendly. I would no... Zobacz więcej
As a non business user of materials many suppliers are not set up to deal with you but BM have a website that allows me to order steel at a time that suits me and in smaller quantities. They are accom... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are BM Steel Barclay & Mathieson is a long established steel stockholder with depots across the UK. We have a feel for steel We stock it, we process it, we deliver it We pride ourselves on our product knowledge and our customer service.
Dane kontaktowe
Shieldhall Works, Hardgate Road, G51 4TB, Glasgow, Zjednoczone Królestwo
- 01795 905666
- websales@bmsteel.co.uk
- bmsteel.co.uk
4,6
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Used Morecambe branch very helpful and…
Used Morecambe branch very helpful and friendly polite staff
13 czerwca 2026
Easy, quick and reliable
The website is easy to navigate and the delivery was very prompt
12 czerwca 2026
great communication
7 czerwca 2026
Its a yes from me.
Top quality product, easy ordering, delivered when it said.
Helpful & professional delivery driver.
Will use again and recommend.
4 czerwca 2026
Excellent ,
Excellent . Great value and service . Friendly and very helpful when placing the order and kept me fully informed of the time of delivery to facilitate accepting it on site . 10/10 Would definitely use them again Highly Recommended
29 maja 2026
Office staff are very helpful as are…
Office staff are very helpful as are the guys in the workshop was kept informed of my order.
13 maja 2026
I have still not received my items
21 maja 2026
Odpowiedź od BM Steel
We’re very sorry to hear that this has happened.
According to the tracking information, the carrier has attempted delivery on three separate occasions, and the goods are currently being held awaiting collection. We suspect that a calling card may not have been left on those attempts, which is understandably frustrating.
Our customer service team will be in touch with you shortly to help resolve this and ensure you receive your items as soon as possible.
Thank you for your patience, and again, we apologise for the inconvenience caused.
Came on time also found cheaper to buy…
Came on time also found cheaper to buy than other companies
15 maja 2026
Missed the delivery date
Missed the delivery date that they gave, just saying order was missed. Booked order in for the following week. Phoned back the day before delivery to ask for a more accurate time of delivery and just told phone back at 8 in the morning even though the order could be there before 8.
16 maja 2026
Odpowiedź od BM Steel
We’re very sorry to hear about your experience and the inconvenience caused.
We completely understand how frustrating it must have been to miss the original delivery date and then not receive clear timing information for the rearranged delivery.
A member of our customer service team should have already been in contact to provide a swift resolution, but if this hasn’t happened yet, please rest assured we will follow this up as a priority.
Thank you for bringing this to our attention, and we sincerely apologise again for the disruption caused.
Absolutely outstanding service!
I ordered almost £1,000 of steel, and it was delivered less than 24 hours later. What absolutely outstanding service! The driver rang prior to arrival to let me know he was on his way. Thank you BM Steel, Aberdeen.
8 maja 2026
The time and delivery was perfect
The time and delivery was perfect. Great help from your driver as I was at work and my wife was on her own to take the delivery perfect.
7 maja 2026
Easy to order and ready on arrival
30 kwietnia 2026
Excellent service
Ordered multiple cut lengths for a DIY project.
Scott T in Bridge of Don store was exceptionally helpful, with order updates, good communication and flexible collection times. Couldn’t ask for more.
30 kwietnia 2026
Initially went well enough did the…
Initially went well enough did the order online , but then they rely on agents in different parts of the country to do the order, from an order placed till delivery best part of 3 weeks , when I contacted the agent about the missing order, I was promised a call back , had to call next day again , did get the order reasonable quickly after that, I suspect that cost of haulage may have had something to do with it but lack or no communication is not excusable, especially if when I needed steel for another project, used a local major steel stockholdert, ordered it speaking to a human, paid for it upfront delivered in 48 hrs at a reasonable cost , This company offered free delivery but put the job back 2 weeks, learnt my lesson will doing business local from now on
30 marca 2026
Opinia niezależna
Excellent communication and the…
Excellent communication and the delivery guy was great. Above and beyond to deliver in an awkward place. A great service.
4 kwietnia 2026
Our order was forgotten...
We stipulated a date for delivery. The steel sheet arrived a week early, then failed to be returned on the day we needed it. A phone call to discuss delivery, we agreed on a new date, the following day. Chasing this the following day and we were told the dispatch team forgot to load it onto the truck. At this point we requested a refund. Very unhappy with service.
28 marca 2026
Odpowiedź od BM Steel
We are sorry to hear about your experience and appreciate you taking the time to leave a review. This is not the level of service we aim to provide. We are currently looking into the issues raised so we can understand what went wrong and ensure this does not happen again in the future.
Doświadczenie Trustpilot
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