Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
At BMAX, we believe technology should be practical, reliable, and accessible to everyone. From compact Mini PCs to laptops and tablets, we continue creating thoughtfully designed devices that help people work smarter, learn better, and enjoy a better digital life.
Stany Zjednoczone
4,2
14 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Una gran compra, se echa de menos poder elegir la configuración de RAM y que traiga un puerto para conectar una gráfica externa. Por lo demás perfecto.
Odpowiedź od BMAX
Thank you so much for taking the time to share your detailed feedback! Our team is absolutely thrilled to see such positive remarks. We will continue to strive for excellence to provide you with the best experience possible. Looking forward to serving you again!
Odpowiedź od BMAX
Thank you so much for taking the time to share your detailed feedback! Our team is absolutely thrilled to see such positive remarks. We will continue to strive for excellence to provide you with the best experience possible. Looking forward to serving you again!
Setup was straightforward, and the system has been stable for light multitasking like email and spreadsheets. The build feels simple but functional, and the VESA mount option is a nice touch for a clutter-free desk. Performance is modest, but it matches the price point well.
Odpowiedź od BMAX
Thank you so much for taking the time to share your detailed feedback! Our team is absolutely thrilled to see such positive remarks. We will continue to strive for excellence to provide you with the best experience possible. Looking forward to serving you again!
Title: Laptop would not turn on – disappointing product and inflexible customer service
I purchased a BMAX X15 Pro laptop, but unfortunately, it would not turn on when I received it. The charger is working properly, so the problem appears to be with the laptop itself.
I followed the support team's instructions and tried to resolve the issue, but the laptop still would not start. It is extremely disappointing to receive a new laptop that does not work straight out of the box.
I even offered to exchange the laptop for another model, hoping to find a satisfactory solution without having to go through the return and refund process. However, the seller was unwilling to be flexible on the price, so we could not reach an agreement.
As a result, I have had to arrange a return and deal with the refund process, which has caused unnecessary inconvenience and wasted time.
I am disappointed both with the product and with the lack of flexibility in finding a mutually acceptable solution. I hope the return and refund will be handled promptly and professionally, but based on my experience, I cannot recommend this purchase.
Odpowiedź od BMAX
Dear Branko,
We’re sorry that your BMAX X15 Pro did not power on when it arrived. We understand how disappointing it is to receive a new laptop that does not work as expected, and we apologize for the inconvenience.
We offered a prepaid return label and a full refund so that you would not have to bear the return shipping cost. We also considered your request to upgrade to our premium X17 Turbo. However, the price difference was €290, and unfortunately, we were unable to agree on the proposed €150 payment toward the upgrade.
We understand that this was not the outcome you had hoped for. While we aim to find satisfactory solutions for our customers, we must also maintain consistent pricing.
Regarding the refund, the laptop has not yet been returned, so the process cannot be completed until we receive it. We are also continuing to assist you with the Klarna authorization letter you requested.
Once we receive the returned laptop, we will process your refund in accordance with our return policy. We remain committed to resolving this matter professionally and appreciate the opportunity to address your concerns.
Kind regards,
BMAX Customer Support
Envio muy rápido, y la atención por email una pasada, gracias por la profesionalidad. Pero podían reforzar el paquete un poco más ya que la caja de la Pad vino algo deteriorada. Por lo demás muchas gracias
Odpowiedź od BMAX
Thank you so much for taking the time to share your detailed feedback! Our team is absolutely thrilled to see such positive remarks. We will continue to strive for excellence to provide you with the best experience possible. Looking forward to serving you again!
I have been using it as a media center connected to my TV, and it streams 1080p content smoothly with minimal fan noise. It boots up quickly and stays cool even during extended use. Just do not expect it to handle heavy gaming or demanding creative software
Odpowiedź od BMAX
Thank you so much for taking the time to share your detailed feedback! Our team is absolutely thrilled to see such positive remarks. We will continue to strive for excellence to provide you with the best experience possible. Looking forward to serving you again!
Pc puissant et très pratique. Aspect esthétique très sympa
Odpowiedź od BMAX
Thank you so much for taking the time to share your detailed feedback! Our team is absolutely thrilled to see such positive remarks. We will continue to strive for excellence to provide you with the best experience possible. Looking forward to serving you again!
B11 Pro is a highly capable mini PC that brings next-gen architecture to a compact size. The Intel Core Ultra 5 115U handles daily productivity, online learning, and media playback effortlessly, and the built-in NPU is a great feature that make it truly "AI-ready" for future software updates. The 16Gb of fast LPDDR5 memory and 512GB NVMe SSD provide a very responsive Windows 11 Pro experience. I'm giving it 4 stars instead of 5 simply because the integrated graphics, while great for 4K video and office tasks, will struggle with heavy AAA gaming or intense graphical rendering
Odpowiedź od BMAX
Thank you so much for taking the time to share your detailed feedback! Our team is absolutely thrilled to see such positive remarks. We will continue to strive for excellence to provide you with the best experience possible. Looking forward to serving you again!
After contacting BMAX support, I was able to resolve the problem. I installed the drivers as instructed, and everything is now working properly. Thank you to the support team for their help in resolving the issue.
PS
I would like to clarify that I was referring not to the B17, but to the X17 Power, purchased in August 2025.
Odpowiedź od BMAX
Thank you so much for taking the time to share your detailed feedback! Our team is absolutely thrilled to see such positive remarks. We will continue to strive for excellence to provide you with the best experience possible. Looking forward to serving you again!
"literally plug and play
Hooked B10 power up to my two monitors, signed in to windows, and that was it. Dead quite, super snappy for daily spreedsheet grind, no random crashes."
Odpowiedź od BMAX
Thank you so much for taking the time to share your detailed feedback! Our team is absolutely thrilled to see such positive remarks. We will continue to strive for excellence to provide you with the best experience possible. Looking forward to serving you again!
My desk setup finally clean. Replaced my loud, dinosaur-era desktop with the BMAX B12 Power and honestly wish I'd done it sooner. My home office actually feels peaceful now because the fan barely makes a peep, even when I have Photoshop, Premiere, and twenty browser tabs open at the same time. Zero lag scrubbing through footage. When I realized I put down my old apartment address, I panicked and messaged support-Amber fixed it within thirty minutes before it left the warehouse. Super happy with this little brick.
Odpowiedź od BMAX
Thank you so much for taking the time to share your detailed feedback! Our team is absolutely thrilled to see such positive remarks. We will continue to strive for excellence to provide you with the best experience possible. Looking forward to serving you again!
prompt service & top notch hardware
the sales team are excellent too
Odpowiedź od BMAX
thank you so much for the amazing 5-star review! We are thrilled to hear that you are enjoying our top-notch hardware and that our sales team provided you with prompt and excellent service. Delivering quality products and great customer support is exactly what we strive for at BMAX. If you ever need any further assistance, we are always here for you!
Odpowiedź od BMAX
thank you for your kind words and the 5-star rating! We are always happy to assist our partners and customers promptly. We truly appreciate your interest in BMAX and look forward to the possibility of collaborating with you in the future. Wishing you all the best!
Odpowiedź od BMAX
Thank you for the wonderful review.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.
