I absolutely love these products! They are exactly as described, not just marketed. I have purchased so many hair pomades and creams/ sprays with disappointment. The Blumann products are excellent. Th... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Blumaan has been helping me look great, feel confident and hold my hair for the past 5 years. All their products feel good, can be washed off easily with just water, yet stay for a long time. As someo... Zobacz więcej
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Great product if you can get them to actually ship it to you. My last order took two weeks to receive and there was no feedback from the comapny on when it may arrive. If you travel out of town a lot... Zobacz więcej
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Product never shipped to me for 3 weeks. Tracking never left wharehouse. Support said other customers are also experiencing this but did nothing and told me to wait. Eventually received a replacement... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Professional men's hair styling products created by the Blumaan team and community.
Dane kontaktowe
Vancouver, Kanada
- blumaan.com
3,4
Średnia
36 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od BLUMAAN
Thank you for your review! We're glad to know you like our products and service.
Great product if you can get them to…
Great product if you can get them to actually ship it to you. My last order took two weeks to receive and there was no feedback from the comapny on when it may arrive. If you travel out of town a lot, this actually matters or packages will be sitting unattended on the porch. Got the same product on Amazon with next day delivery...
14 lipca 2025
Opinia niezależna
Odpowiedź od BLUMAAN
Thank you very much for your feedback, Don. We apologize for any delay with your order and sincerely appreciate your patience. We're glad to hear that your products arrived and that you're pleased with them. Please be assured we are continually working to improve our operations.
Great stuff working on my hair.Holds…
Great stuff working on my hair.Holds and style is great.
8 lipca 2025
Opinia niezależna
Odpowiedź od BLUMAAN
Thank you for the review! We're happy our products work well for you.
Product never shipped to me for 3…
Product never shipped to me for 3 weeks. Tracking never left wharehouse. Support said other customers are also experiencing this but did nothing and told me to wait. Eventually received a replacement after almost a month later
17 czerwca 2025
Odpowiedź od BLUMAAN
Thank you for giving us the chance to make things right and get your product to you. We are sorry that it took so long, but we are happy to have helped!
Odpowiedź od BLUMAAN
Hi Ricardo,
We’re sorry to hear about your order, but rest assured your reshipment is on its way! Thanks for giving us a chance to fix it!
You can also contact info@blumaan.com for more details.
I've bought several products from them…
I've bought several products from them and hace never had any issues. However, this time my product never showed up. I got a full refund, but hopefully this doesn't happen next time.
17 czerwca 2025
Odpowiedź od BLUMAAN
Hey Jesus, Thank you for your continued support! We're sorry to hear about your order and we do hope you order from us again! If you ever need to reach us you can at info@blumaan.com
Odpowiedź od BLUMAAN
Thank you very much for the feedback! We're happy to help any time.
First product I've ever gotten that can…
First product I've ever gotten that can help me consistently style my hair
7 marca 2025
Odpowiedź od BLUMAAN
Thank you so much! We're glad to know our product worked so well for you.
Extremely Disappointed with Customer Service
I wanted to share my frustrating experience with Blumaan, particularly regarding my order placed on October 31, 2024. It has been a complete nightmare dealing with their customer service since then.
On November 27, 2024, after waiting nearly a month for my order, I reached out to inquire about the shipment status, only to be told that my package was "on its way" and that international shipments could take 2-4 weeks. Despite their assurances, I didn’t receive any updates, and the tracking link provided was useless.
By December 13, 2024, after still seeing no updates, I expressed my concerns, stating I believed the package was lost. Unfortunately, the customer service response was unsatisfactory, suggesting that I just wait longer. It wasn’t until December 17, 2024, that they finally informed me my package might be lost and offered a reshipment.
However, as of now, I have not received any information about the new shipment or replacement. The lack of communication and follow-up has been incredibly frustrating. Most recently, on December 26, 2024, I asked for the tracking number for the new shipment, but I'm still in limbo.
The whole experience with Blumaan has been disappointing, and their customer service response time and support have been lacking. I certainly expected better service and communication during this process.
Overall, I would caution others before placing an order here, as my experience has been far from satisfactory.
31 października 2024
Opinia niezależna
Odpowiedź od BLUMAAN
Hello Musab,
We sincerely apologize for the frustration you’ve experienced with your order and our customer service. We understand how disappointing it is to face delays and communication issues.
Your feedback is important to us, and we appreciate you taking the time to share your experience. If you have any further thoughts or concerns, feel free to reach out. We’re always open to hearing from our customers.
The products are amazing and give me…
The products are amazing and give me the results I'm looking for. I have struggled with medium-thick hair and love using their clay to help style my hair. Great customer service and helpful!
2 marca 2024
Opinia niezależna
Odpowiedź od BLUMAAN
Thank you for your kind words!
Finally, products that are balanced and easy to use
Have tried a couple different products. The Meraki is by far the most unique and effective, a bit tuggy for my taste. That's why I personally love the Monarch. Good hold with super smooth application. And both products wash out quick and easy. Don't need to shampoo 3 times just to feel clean.
7 listopada 2023
Opinia niezależna
Odpowiedź od BLUMAAN
Thanks for sharing your experience! We’re glad you found our products unique and effective.
Don’t order anything to Europe
Don’t order anything to Europe , you will get charged customs.
16 marca 2024
Opinia niezależna
Odpowiedź od BLUMAAN
We understand that customs fees can be frustrating. Import duties and taxes are determined by local regulations and are unfortunately out of our control. We always recommend checking your country’s import policies before ordering. If you have any questions, feel free to reach out!
Been using blumaans product since 2020
Been using blumaans product since 2020, best clay I have ever used. Shipping was fast.
20 września 2023
Opinia niezależna
Odpowiedź od BLUMAAN
Thank you for your kind words! We apologize for the late response to your review, but we're grateful to know you've enjoyed our products.
Terrible experience
I had a bad experience with the customer support of this brand. I ordered two products for my brother as a birthday gift, but later it was canceled and I still did not get my refund. They said they suspect the payment being a fraud, I emailed them to make them understand that I am the owner of the bank card I made the payment from and I can even take pictures and provide supporting documents that prove that. Until now I still did not get my refund.
23 lutego 2022
Opinia niezależna
Odpowiedź od BLUMAAN
Hello, thank you so much for your feedback. I apologize for any inconvenience, but please note that any credit card alerts and declines should be reviewed with the credit card issuer. All refunds are paid back to the original payment method.
We don't recognize the name / alias you've used for this review, but please contact us again with a note that you've reviewed us here, so that we can reference this review and help you further.
Expected more from Joes team
I have been trying to get my products since November. They were late. Ok I said no problem it happens. December comes still no products. In January they said there was a mixup. Ok sometimes those issues happen as well-fine.New products were sent to me with overnight shipping, and to my suprise They were wrong products( not what I have ordered initially) … Then they said they will issue a full refund that I never got.I have been waiting for 2 days for an email response for now…I really like the products and I am a fan of Blumaans, for years before it was a hair brand, but customer service and logistics is really underdelivering. I say that with 5 years of experience in customer management/logistics in e-commerce. I hope they resolve this and make an SOP for these kind of issues. Its normal it happens, but the way its being handled is very disappointing.
19 lutego 2022
Opinia niezależna
Odpowiedź od BLUMAAN
Hi Vladimir, thank you for your honest feedback. We are sorry for the poor experience but will do our best to resolve this for you and keep improving our service as we create and update SOPs going forward.
Love the cavaliar clay only blumaan…
Love the cavaliar clay only blumaan product I have tried but one of the best clays around.
2 listopada 2021
Opinia niezależna
Odpowiedź od BLUMAAN
Thank you, Balraj!
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