As usual a great service. I made a mistake when ordering the blood draw and it was quickly and efficiently sorted out. The results were extremely fast too, always a bonus! I'd recommend Blue Horizo... Zobacz więcej
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When purchased, it was really unclear that nothing would be sent in the post until a form was filled out separately. And working out where to go and how to get the blood test done seemed really compli... Zobacz więcej
Blue Horizon make it very easy to have a qualified Nurse visit you to take your blood sample and get a Doctors viewpoint on the test results. Excellent Service.
2nd time using Blue Horizon. So easy to select & order tests. The instructions for finger testing is extremely clear & helpful so no problem in doing it. The results were back within 2 days. The added... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Since 2009, our website has offered individuals the convenience of ordering home blood test kits online for health screenings, thyroid function assessments, and various other health conditions. Dr. Graham Johnson, our Medical Director, leads our small, friendly team. We are dedicated to providing you, the patient, with timely private pathology blood test results at home. We take pride in understanding your needs and helping you select the appropriate tests. Just follow the provided instructions, and let Team Blue take care of all your home blood testing requirements.
Dane kontaktowe
Zjednoczone Królestwo
- assistance@bluehorizonbloodtests.co.uk
- bluehorizonbloodtests.co.uk
4,2
Dobra
389 recenzji
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Odpowiedź od Blue Horizon Blood Tests
Thank you for your kind words!
We’re so pleased to hear you were happy with the speed and service, it’s exactly what we aim for.
If you ever need us again, we’ll be here!
Becky :)
Odpowiedź od Blue Horizon Blood Tests
Thank you Anthony for your five star review!
Really quick simple to use service
10 stycznia 2025
Odpowiedź od Blue Horizon Blood Tests
Thank you Skye, Great to hear that our service is simple and quick that’s exactly what we aim for.
Nicky ; )
Quick and easy to use.
Quick and easy to use. Quick turnaround time. I think it would have been good to have some input after the test results and possibly help to expand the results. However, it told me everything I needed to know.
21 stycznia 2025
Odpowiedź od Blue Horizon Blood Tests
Thank you for your five star review!
We're delighted to hear that you found our service quick and easy to use, and that the results provided the information you needed.
We appreciate your suggestion regarding more detailed insights after the test.
While our doctors include comprehensive comments, we understand that additional guidance can sometimes be helpful.
If you require further interpretation, we recommend consulting your local GP for more in-depth discussion and advice.
Thanks again for sharing your thoughts, we truly value your input!
Becky : )
Turnaround time was better than expected
I was concerned about the turnaround time for one aspect of my test. However it all came through very quickly.
20 stycznia 2025
Odpowiedź od Blue Horizon Blood Tests
Thank you for sharing your feedback, it’s lovely to hear that everything came through quickly despite your initial concern.
We always strive to make the process as seamless as possible, so it’s great to know we’ve hit the mark for you.
Becky :)
Excellent
Excellent - very fast turnaround. Only issue was misunderstanding that the nurse would bring the sample kit (Gold) - last time it was sent by post so a bit of confusion but sorted it. Good to update the website to make it clear. Also good to add Apolipoprotein B test as this is more useful that HDL / LDL on its own.
27 stycznia 2025
Odpowiedź od Blue Horizon Blood Tests
Thanks for your feedback Mt Watts!
We really appreciate it!
We're glad to hear everything got sorted in the end, but completely understand how the delivery of the sample kit could have caused a bit of confusion, we actually use different laboratories on some of our Home Blood Tests.
We are making changes to this situation.
Regrading the Apolipoprotein B test, we can offer many tests that will benefit in a number of situations.
We do agree though, it’s definitely an important marker!
Becky :)
Odpowiedź od Blue Horizon Blood Tests
Thank you so much Oleksil for your five star review!
Nickie : )
Odpowiedź od Blue Horizon Blood Tests
Thanks for reaching out!
We're really glad we could help make things quick and easy for you, just like clockwork.
If there's anything else you need, we're always happy to assist.
Becky :)
Odpowiedź od Blue Horizon Blood Tests
Thanks so much for your kind words!
We’re really pleased to hear you were happy with the quick turnaround and punctual service.
It's always great to know we're meeting expectations and making things easy for you.
Becky :)
Odpowiedź od Blue Horizon Blood Tests
Thank you so much for letting us know your feedback Kelly, we really do appreciate it!
Nickie :)
Odpowiedź od Blue Horizon Blood Tests
Thank you for recommending us Lisa, we are so happy that you found our service worthwhile!
Nickie :)
Professional company
The test was good value, straightforward to do at home and the results were emailed to me 2 days after posting the test back. Highly recommend.
17 stycznia 2025
Odpowiedź od Blue Horizon Blood Tests
Thank you so much for your kind feedback, it really does mean a lot!
Nickie ; )
Quick and easy
Quick and easy! Absolutely stress free. Loved the option of booking a nurser come to my house to take the sample and post it. Results received in just over 24 hours of receiving my blood samples. Appreciate comments made to help understand the results. Great service and will use again.
15 stycznia 2025
Odpowiedź od Blue Horizon Blood Tests
Thank you so much for your lovely feedback!
We're delighted to hear that your experience with us was stress free and straightforward.
It's great to know you found the option of having a nurse visit your home convenient and appreciated the quick turnaround of your results.
We're especially pleased that our comments on your results were helpful in providing clarity. It's always our aim to make the process as easy and informative as possible.
We truly value your kind words and look forward to supporting you again in the future.
Becky : )
Odpowiedź od Blue Horizon Blood Tests
Thank you so much for your five star review!
We really do appreciate it and it motivates us to continue to improve!
Becky : )
The nurse ....
The nurse came to my home to take my blood is totally unprofessional. She made me pain during blood drawing and even dropped one of the tubes on the floor! Also how dare she said that I should not be painful! I'm the one feel the pain, not her! Promise you I would not take the same service again and will definitely not refer your company to any of my friends
7 stycznia 2025
Odpowiedź od Blue Horizon Blood Tests
We are really sorry to hear about your experience and completely understand why you’re upset.
What you described is far from the standard we expect, and I sincerely apologise for the discomfort and frustration this caused you.
Please know I’m taking this seriously and will be passing your feedback on to the relevant team to ensure this is addressed properly.
Thank you for bringing this to my attention.
Feel free to email me personally if you have any questions or queries at rebecca@bluehorizonmedicals.co.uk Meanwhile I will look into this and email you back.
Becky :)
Highly recommend
The whole process from initial contact to test results, very professional, queries handled very promptly and efficiently, with good advice. All relevant information noted, for Dr’s response.
Very knowledgable comments from the Dr on the test results too. Clearly understands thyroid very well, a rarity in the medical profession.
10 stycznia 2025
Odpowiedź od Blue Horizon Blood Tests
Thank you so much for your lovely feedback Julie!
We are really glad to hear you felt supported throughout the process and that the doctor’s insights were helpful. We always aim to provide clear, thorough care, so it’s wonderful to know that came through for you.
Becky :)
Sadly I found communication to be poor…
Sadly I found communication to be poor after purchasing 2 tests and before my blood was taken.
The lab they use did a good job in letting me know the samples had arrived and I received my results quickly which I'm grateful for.
10 stycznia 2025
Odpowiedź od Blue Horizon Blood Tests
Thank you for sharing your experience with us Lisa.
We are truly sorry to hear that communication fell short after your purchase, that’s certainly not the standard we strive for.
We’re glad to share that we’ve improved our process by sending acknowledgments to patients once their samples have arrived at the laboratory.
Additionally, we’re very happy to hear that you received your results promptly.
However, I completely understand how frustrating the initial lack of communication must have been.
For any future questions or concerns, please feel free to reach out to us via email or use the live chat feature available on all our sites.
We’re here to support you every step of the way.
Your feedback is truly appreciated and will help us continue improving our services moving forward.
Becky ; )
From ordering the sample kit to…
From ordering the sample kit to receiving the results was very efficient, together with the doctors report.
Samples take Jan 8th and results received Jan 10th
My only negative point is that Spire Hospitals are no longer used.
Then was no need to make an appointment nor take your own sampling kit, and no need to post your sample laboratory yourself via the Post Office.
Have been using Blue Horizon since 2011 and have always been very pleased with the efficient service.
8 stycznia 2025
Odpowiedź od Blue Horizon Blood Tests
Dear Geoffrey,
Thank you so much for your kind words and for being a loyal Blue Horizon customer since 2011, it truly means a lot to us!
I’m delighted to hear that you found the process efficient and the doctor’s report helpful.
We operate across four websites to provide flexible testing options:
bluehorizonbloodtests.co.uk: Our postal service site.
privatebloodtests.co.uk: Partnered with Spire Hospitals for testing and phlebotomy services.
londonbloodtests.com: For patients near Central London, offering walk-in appointments at our clinic at 76 Wimpole Street.
bloodtestscanada.com: Serving clients in Canada.
You may have used our postal service for this recent test. We truly appreciate your feedback it helps us continue improving our services.
Thank you again for your ongoing support!
Becky : )
Fast posting and results
Fast posting and results. I had questions and the staff came back to me quickly. Convenient service, would highly recommend!
10 stycznia 2025
Odpowiedź od Blue Horizon Blood Tests
Thank you so much for your lovely feedback Tina!
We are thrilled to hear you had a smooth and speedy experience with us.
It’s great to know our team could help answer your questions quickly and make things convenient for you.
Really appreciate your recommendation!
Becky :)
Stressful Expensive
The process was stressful from the beginning and very expensive.
The problem was that blue, Horizon and Superdrug are two different companies and the customer has to broker between the two.
This caused a lot of stress
The blood draw booking with Superdrug was difficult because of lack of availability. Also booking has to be done separately after paying for the test.
Additionally I was informed by you that my blood test needed to be taken early in the morning, and Superdrug do not have staff in the early morning.
There was an additional charge of having to send the blood test recorded delivery which I wasn’t informed of at the outset.
30 grudnia 2024
Odpowiedź od Blue Horizon Blood Tests
Hi Elaine,
Thank you for sharing your experience.
I’m truly sorry to hear how stressful and costly the process has been for you.
Your feedback is incredibly important to us, and I’ll make sure it’s shared with the team to help improve our service moving forward.
We offer several phlebotomy options through bluehorizonbloodtests.co.uk:
Home Nurse Visit
Superdrug Clinics
Circle Health Clinics
At-home Fingerprick Tests (for selected tests)
Regarding the additional charge for returning blood samples, we do include advice in our emails for certain tests to be upgraded to next-day delivery to prevent blood spoilage. However, I appreciate your feedback, and we’ll review how we can make this information clearer.
Thank you again for taking the time to share your thoughts.
Warm regards,
Becky :)
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