Had numerous instances where our Valheim server was just offline this past year, episodes of poor connection, players unable to connect. Unable to access file manager for around an entire day at times... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Had numerous instances where our Valheim server was just offline this past year, episodes of poor connection, players unable to connect. Unable to access file manager for around an entire day at times... Zobacz więcej
Reakcja na opinię
Fantastic customer service!!!!!! So glad I left the last guys and came over to Blue fang. Been a customer about a year.
i got frustrated over another serverhost place ignoring me for two days with the server down and moved to blue fang and oh my god the difference in customer service is VAST !!!!!!! I cant keep up with... Zobacz więcej
I've been using BlueFang for a couple years now on and off. Usually just get a server for a month or two when playing a game. Very fast server setup, good interface (including FTP), never a problem wi... Zobacz więcej
Stany Zjednoczone
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very excellent customer service with very infrequent downtimes from problems with DDOSS attacks from jerks (Although the downtime is usually minutes not hours - Very good!) I really appreciate the customer support I have received and they have answered every one of my questions in a very timely manner! Joshua (Chief Executive Officer) of bluefangsolutions runs his company well and grooms an air of helping their customers around the company!
I always use BlueFangSolutions when I need a server. There servers can take around an hour to be partitioned the first time, but it is worth the wait. The customer service is friendly, and informative. Your servers are always quick and responsive with an in depth overseers page.
Just purchased a server for myself and my friends to play during this global shutdown. Jeff, my chat agent was incredibly helpful in helping me get set up and familiar with online game hosting again. A+ service. Thank you, Jeff.
I have had a very good experience with Bluefang, the cost of the game server was really affordable, made it very to order. When I eventually had to cancel the server since my friends all moved on the other games, the customer service was helpful and the process was very simple.
Awesome! I'm not exagerated person. I measure with the same critery. And let me say, in my opinion was the best attention ever! Efficient, quickly, professional, and extra mile included. I know, look like one of them talking about they selve. But is not. I'm a real customer with all issues attended. My name is Washington and I'm using bfs for 2 month now. I hope use for long time. Congratulations and continue with your great hard work!
I'm only on day 2 of using the service and will update if my experience changes.
Customers support is 10/10 they have been super helpful. We are running a 7 Days to Die Modded server (Supported by Blue Fang) and the mod that they installed didn't work the first 2 times but they did finally get it working for us.
I'd say 10/10 customer service 4/5 due to the fact that a "Supported mod" didn't install correctly twice.
BlueFang servers have been great for me, loving the 7 Days server. The customer support is amazing, very knowledgable.
Plan on sticking with them for a long while!
I have used many servers in the past for 7 days to die and minecraft, ark and conan, but this server host has the best customer service i've ever experienced. There is live chat and it's like instant on :) . They do not say that live chat is for new people looking to rent, like other places i've rented from. They answer and help with the troubles right then and there and until it is corrected <3 I love this about them. So if you are looking for a server host, this place is great and there is no lag on my server, lol I even drop mined a tower in the city to see if it would lag, nope just a few points of fps drop and that is it with other players on the server. Good stuff here :) join today <3 .
Very helpful and patient to customers who have no idea what to do or new to setting up a server... tracy and brad help me get started thank you guys so much. You cannot find a better quality customer service or a faster response time than BFS. I highly recommend this company.
Live support so far is superb and speedy with your server issues.
Rented an ark server from these guys before, it's a sub-par service, slow support and they don't use tcadmin, their game panel is dated.
Brilliant tech support. Regardless of the time of day or what's happening, someone is there and able to help me. I've had to contact them 4 times now and every time it's been solid. It's been so much better than any of the other providers we've tried. Web UI does what it needs to and none of your files are behind a paywall. Great place to be.
Quick setup and great responses to support tickets. Tracy was extremely helpful in working through several configuration issues. I cannot recommend Blue Fang enough!
I have had two issues setting up my space engineers server.. not only were the support staff willing to help me out they replied with-in minutes of my request. Tracy @support is by far the best admin I have worked with for online support of any service!
I've used BlueFang for about a year now to host a family Minecraft server. The service provided has always been VERY responsive, professional, and patient. I'm a satisfied customer!
Tracy and Craig,
Both are wonderful and the most helpful techs when it comes to server configs, both show extreme patience and are willing to explain and even go the distance to double check the work that you think you did right. For instance, we recently removed our join password from our servers and lost all the clusters to the main server. After 3 days of figuring things out ourselves, we decided to contact tech support, and Tracy, came on and instantly helped us get our server back up and running. It was a check mark we forgot to unselect on our server search. It took only 3 mins. Such wonderful staff!! Keep up the great work you guys!
Amazing, and absolutely outstand customer service. The website and user interface designs work seemlessly and are incredibly smooth, absolutely worth the time to invest.
The guys are smart fun and always there to bend over backwards to help in anyway they can i will always use blue fang!
every time I use them I am always amazed at how fast they get things done. Great group of people.
The best part of the service is the customer service. You don't feel like you're on your own at any time, and server related issues are usually remedied swiftly, as in minutes. I am satisfied with my care.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.