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Bling King London Recenzje 

771
•
Wynik TrustScore: 4.5 na 5

4,6

Jubiler
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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered the silver Boxing Glove Neckace and Silver Boxing Glove Bracelet.Quality is Amazing!Have worn a few times now and had no issues.I have also had so many complements on them both.If you follow t... Zobacz więcej

Oceniono na 5 z 5

Received my item and admittedly wasn’t up to the standard I had expected, spoke to the very helpful staff at Bling King and received a replacement the next day. Lovely item and genuinely helpful custo... Zobacz więcej

Oceniono na 5 z 5

Jewellery is good lasts long no problems easy to navigate and find what your looking for quick delivery as well

Oceniono na 5 z 5

Ordered for myself just as a tester im so unsure in something i dont know. as a single parent i just cannot afford hundreds of pounds for my kids so i thought id give bling king a try and well I wa... Zobacz więcej

Informacje dotyczące firmy

  1. Jubiler

Napisane przez firmę

Bling King London is a UK‑based jewellery brand offering bold, affordable gold‑plated chains, bracelets, rings, earrings & pendants in hip‑hop and urban styles, with free UK delivery & top reviews.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

771 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(771)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 112

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Oceniono na 1 z 5

Poor quality and awful customer service!

I purchased two items for Christmas in December. Sadly it was too big for the person I bought it for and also the quality was poor. I emailed in January about how I could return for a full refund and was sent an email on the details of how to return the items. I followed the details, they received the items as I had paid extra for special delivery, it has taken until April to receive my refund, firstly they didn't even acknowledge receipt of the items, then after several emails chasing them, I was told I wouldn't get a refund because it was out of the 14 day returns, I could only get a replacement. I explained this was a Christmas present and most shops extend their returns policy so why couldn't they. Back and forth with many emails and a threat to complain to the financial ombudsman as they had both the items and my money since January, I finally got a refund in April. Absolutely awful customer service, they ignore your emails and keep fobbing you off.
Stay well clear of this company!

6 stycznia 2025
Opinia niezależna
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Odpowiedź od Bling King London

Hi Carlie,

Thank you for your feedback, and I’m genuinely sorry to hear about your experience. It’s clear that we fell well short of the service and communication standards we set for ourselves, and I understand how frustrating this must have been—especially after doing everything correctly on your end.

While I’m glad to hear the refund was eventually processed, it should never have taken that long, nor required that level of persistence from you. The situation around the Christmas return should have been handled more reasonably.

Please rest assured your comments have been taken seriously and will be used to improve how we handle returns and customer service going forward.

If there’s anything else I can do or if you have any further questions, please don’t hesitate to reach out. You can also contact me directly at +44 7368 491105, and I’ll personally ensure everything is taken care of.

Thanks again for bringing this to my attention, and I’ll work hard to ensure you have a better experience moving forward.

Best regards,
Bling King London

Oceniono na 1 z 5

Broken bracelet

Heartbroken for my nephew. He was very excited for his bracelet but it broke in half just after 1 day. I sent messages but no reply. It has been 2 weeks already. Maybe sent 5 messages. No one is responding. Little thing is devastated

2 kwietnia 2025
Opinia niezależna
Logo Bling King London

Odpowiedź od Bling King London

Hi there,

I’m very sorry to hear about the bracelet breaking and the lack of response to your messages. That’s not the service we aim to provide, and I completely understand your frustration—especially with your nephew being so excited.

Please send over your order number and a photo of the item, and I’ll arrange a replacement or refund straight away—whichever you’d prefer.

If there’s anything else I can do or if you have any further questions, please don’t hesitate to reach out. You can also contact me directly at +44 7368 491105, and I’ll personally ensure everything is taken care of.

Thanks again for bringing this to my attention, and I’ll work hard to ensure you have a better experience moving forward.

Best regards,
Bling King London

Oceniono na 1 z 5

Fake chain

Been waiting for a response as the chain thy was sent to me is fake. I would like to return it but no response from the company at all,

2 kwietnia 2025
Opinia niezależna
Logo Bling King London

Odpowiedź od Bling King London

Hi MJ,

Thank you for reaching out and bringing this to my attention. I’m truly sorry to hear that you received a product that doesn’t meet your expectations. I’ll make sure to look into this right away and get it resolved for you.

If you'd like to proceed with a return or exchange, please let me know, and I’ll guide you through the process. Rest assured, I will personally make sure everything is sorted out as quickly as possible.

If there’s anything else I can do or if you have any further questions, please don’t hesitate to reach out. You can also contact me directly at +44 7368 491105, and I’ll personally ensure everything is taken care of.

Thanks again for bringing this to my attention, and I’ll work hard to ensure you have a better experience moving forward.

Best,
Bling King London






Oceniono na 5 z 5

Such a ignorant company

Edited from 1 star due to art James correcting my issues promptly and refunding me, thank you Returned items and still trying to get a refund! member of staffs communication is absolutely shocking, you’re completely ignored! This has been ongoing since 29th January!

4 kwietnia 2025
Opinia niezależna
Logo Bling King London

Odpowiedź od Bling King London

Hi Cheri,

I’m genuinely sorry to hear about the ongoing issues with your refund – I can only imagine how incredibly frustrating this situation must be, especially after waiting since January. This is absolutely not the level of service you deserve, and I completely understand your frustration with the lack of communication.

I want to assure you that I’m going to look into this immediately and do everything I can to get it resolved for you. If there’s anything else I can do to assist or if you have any further questions, please don’t hesitate to get in touch. You can also reach me directly at +44 7368 491105, and I’ll personally ensure this is taken care of.

Thank you for bringing this to my attention – I’m committed to making sure you have a much smoother experience moving forward.

Best,
Bling King London

Oceniono na 1 z 5

Poor returns process

Trying to return an item that my son bought and getting nowhere. We have emailed and been in the chat and have got nowhere near being able to return the item.

25 marca 2025
Opinia niezależna
Logo Bling King London

Odpowiedź od Bling King London

Hi Dan,

I’m so sorry to hear about the trouble you've been having with the returns process – I completely understand how frustrating this must be, especially after you've already tried reaching out by email. This is definitely not the experience we aim to provide, and I truly regret any inconvenience this has caused.

I’ll make sure to look into this right away and get it resolved for you. If there’s anything else I can do or if you have any further questions, please don’t hesitate to reach out. You can also contact me directly at +44 7368 491105, and I’ll personally make sure everything is sorted out.

Thanks for bringing this to my attention, and I’ll work hard to ensure you have a better experience moving forward.

Best,
Bling King London

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