We recently ordered blinds for our newly remodeled home. The gentleman that came to measure made a calculation error, which has resulted in an installation delay with two of our blinds. The customer e... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a very positive experience with Blinds to Go! From Service at the showroom, Shannon, was extremely helpful and answered my questions. Jamie, came out to measure, and I immediately had a sense t... Zobacz więcej
Reakcja na opinię
Initial appointment was great. She knew her product and applied my coupons per my request. Measuring appointments was easy. Installation was very efficient and he explained everything before he lef... Zobacz więcej
Reakcja na opinię
The sales and installation was great, except the largestr blind arrived defective, and had to be returned to service it. We are told that may take seversal more weeks.
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z artykułami do dekoracji okien
- Sklep z żaluzjami
- Sklep z zasłonami
- Dekoracje i architektura wnętrz
- Projektant wnętrz
Napisane przez firmę
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Dane kontaktowe
651 WEST DEKALB PIKE, 19406, KING OF PRUSSIA, PA, Stany Zjednoczone
- 6102658646
4,7
Doskonała
55 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Almost 3 months for product
Almost 3 months for product, with no proactive communication, is unacceptable. And then, store wants nothing to do with helping schedule installer.
For most recent order (third order this year) I was told a week ago that 3 of my 4 items are in store and that manager will call me shortly with update. Well that still hasn’t happened.
Lastly, I now have a problem with two products where I was told I have to bring to store so they can ship to factory for repair. Can not wait another 3 months for those to be returned to me. I understand that there is a pandemic but not an excuse for poor service and communication. Very disappointed...
21 grudnia 2020
Odpowiedź od Blinds To Go - KING OF PRUSSIA
Hi ES, we are very sorry to hear of this experience with us and our installers. Would you mind providing your order number so we can help look into this for you? Thanks.
BEST BLIND COMPANY!!
I am very happy that I chose Blinds To Go. My dealings with the king of Prussia store have always been EXCELLENT and the service as well! Will Ocasio did a FANTASTIC job removing and re-installing my kitchen blind. He’s extremely professional and posses an OUTSTANDING personality! With the service I have received, I know I will patronize your store for all my window treatments. Great job!
21 grudnia 2020
Odpowiedź od Blinds To Go - KING OF PRUSSIA
This is excellent to hear Sandi! Thank you for your very kind review!
Store was good but took too long
The process to pick them out in the store was great, loved the sales rep. Ordering was easy. They took too long to come in. They look and work great, exactly as expected.
21 grudnia 2020
Odpowiedź od Blinds To Go - KING OF PRUSSIA
Overall this is great to hear Janet and Frank! Thank you for your review and most of all for your patience during the delays!
One satisfied customer!
If you ever need window treatments I highly recommend BlindsToGo, King of Prussia. The showroom sales person took the time to work with me so that I was able to get exactly what I wanted for 5 rooms and 10 windows. Even though I had to wait after placing the order in September, due to Covid, it was definitely worth it! Just had all of those window treatments installed and the installer was knowledgeable, and he had great attention to detail. He also bundled all the cartons and trash so that I could place them right in my recycling. This is one highly satisfied customer!!
15 grudnia 2020
Odpowiedź od Blinds To Go - KING OF PRUSSIA
This is wonderful to hear MaryAnn! Thank you for your very kind review!
Odpowiedź od Blinds To Go - KING OF PRUSSIA
Hi Mary, we are sorry to hear this. Is there any feedback you can provide for us to help with the overall customer experience? Thank you
Recommend highly, very positive experience.
Outstanding service from first inquiring phone call to final installation. Very customer-centric staff, quality showroom and great follow-up w the delivery team. Very pleased. Highly recommend.
15 grudnia 2020
Odpowiedź od Blinds To Go - KING OF PRUSSIA
This is great to hear Michael! Thank you for your kind review!
Brought merchandise to the Whitehall
Brought merchandise to the Whitehall
Store! Wiseman was so nice and easy to work with. We were missing a wand and they got one right!
14 grudnia 2020
Odpowiedź od Blinds To Go - KING OF PRUSSIA
This is great to hear Dennis & Diane! Thank you for your review!
service in store was excellent.
14 grudnia 2020
Odpowiedź od Blinds To Go - KING OF PRUSSIA
This is great to hear Paul! Thank you for your review!
You have a poor product
You have a poor product and poor customer service. I plan to trash you all over social media and every rating site I can find.
14 grudnia 2020
Odpowiedź od Blinds To Go - KING OF PRUSSIA
HI JT, we are sorry to hear about your experience with us. Would you be able to provide more feedback and information (order number) so we can help to rectify any issues? We are here to help.
Great experience from the time we…
Great experience from the time we choose the blinds to installation
14 grudnia 2020
Odpowiedź od Blinds To Go - KING OF PRUSSIA
Thank you for your review Teresa and Ed! This is wonderful to hear!
Poor Service
Blinds were good but service was terrible. We were told 3 weeks when we ordered. It took closer to two months. Then, we were not informed when our blinds came in. We checked over the phone and drove an hour to pick up only to find half the order was there. Staff was unprofessional and refused to ship out the rest of our order at their expense. I am done with them.
14 grudnia 2020
Odpowiedź od Blinds To Go - KING OF PRUSSIA
Hi Rosemarie, we are very sorry to hear about the experience you had with the showroom location. Is there anything we can do to help you further and help with your experience? Please let us know.
Completely failed
They failed to properly measure my blinds so they had to send at the installer a second time to measure, so they didn't process my order before their Pandemic Shutdown. It took a ridiculous amount of time to get our order, and they didn't inform us when they actually received it, and we had to call them to confirm its receipt and get the installer scheduled. Then the installer did mismeasure one window, so the treatment had to be reordered and he had to come out another time to install it.
14 grudnia 2020
Odpowiedź od Blinds To Go - KING OF PRUSSIA
Hi Christopher, we apologize for the delays you experienced and very much appreciate your patience. We are working hard to get back to our normal schedule during this difficult time. Please let us know if there is anything we can do to help you at this time; we are very sorry about your experience you had with us and want to help.
Excellent service
Excellent service, product.
Blinds were done when promised.
Everyone was knowledgeable.
Installer prompt, competent.
14 grudnia 2020
Odpowiedź od Blinds To Go - KING OF PRUSSIA
Thank you for your kind review Marcie! We are thrilled to hear this!!
Jamal was awesome
Jamal was awesome, he has bent over backwards to help us!
Thanks for all you do!
Matt
3 grudnia 2020
Odpowiedź od Blinds To Go - KING OF PRUSSIA
Hi Matt, thank you for your kind review! Jamal is fantastic to work with and we are thrilled to hear of your experience! We look forward to helping you again soon!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.