Black + Blum Recenzje 

273
Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered 2 insulated travel cups for use with our daily commute and family trips. Having tried many brands that failed to last, my wife and I are very pleased to have a reliable, well insulated leak... Zobacz więcej

Oceniono na 5 z 5

So far the best bottle out there, doesn't add any funky taste to the coffee and it's truly spill proof. One small downside is that it doesn't hold the temperature that well, but it's understandable s... Zobacz więcej

Oceniono na 5 z 5

Delighted to realise that the soft cover and completely secure bottle top mean I can transport it to wherever I go to work each day... guaranteeing me freshly filtered water. Great size, solid glass,... Zobacz więcej

Oceniono na 1 z 5

I placed 2 orders on August 5 th and 7th . Neither has arrived . The company stated that FedEx couldn’t find my address ( although I have lived here 35 years and had multiple FedEx deliveries over th... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z blatami
  2. Sklep z dodatkami
  3. Sklep sportowy (outdoor)
  4. Hurtownia akcesoriów sportowych

Napisane przez firmę

We are passionate about creating beautiful, original designs that are underpinned with functionality.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

273 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 33% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(273)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service

Everything was nicely packed. The replacement lids are perfect, love the cookbook. New box appetite is superb, husband is very happy. Delivered very fast too. Thank you.

16 stycznia 2017
Opinia niezależna
Oceniono na 5 z 5

Good service

Ordered some replacement forks for my Box Appetit. They arrived quite promptly, appropriately packed and the delivery cost was reasonable.

14 stycznia 2017
Opinia niezależna
Oceniono na 3 z 5

Still received nothing

Funny you should ask for a review when the order has still not arrived!

10 stycznia 2017
Opinia niezależna
Logo Black + Blum

Odpowiedź od Black + Blum

Hi Ewan,

We have contacted you regarding your order since some more information are needed.

Once this has been completed your order will be dispatched as soon as possible.

We look forward to hearing from you and should you have any questions do not hesitate to contact us.

Kind regards,
black+blum team

Oceniono na 5 z 5

Excellently designed product

Delighted to realise that the soft cover and completely secure bottle top mean I can transport it to wherever I go to work each day... guaranteeing me freshly filtered water. Great size, solid glass, exceptionally well made and it looks wonderful! I heard people giggle with delight when they discovered it in my kitchen...

8 stycznia 2017
Opinia niezależna
Oceniono na 4 z 5

Good overall

Easy to order, great delivery communication (was told the time within an hour of when it would turn up). The packaging seemed great but the charcoal that you put in the bottle was broken. Not a very big deal but I thought I would e-mail to see if I could get a replacement. Haven't heard back yet which I understand as I assume staff have been on holiday but I would suggest not sending quite so many automated e-mails to those who have signed up to the mailing list (drawn in by the 10% discount) especially over the holiday period when other e-mails are not being sent. Many thanks for the otherwise great experience.

3 stycznia 2017
Opinia niezależna
Oceniono na 1 z 5

Closed for Christmas!

I ordered a loop candle set before Christmas, received confirmation by email of my order and the website stated next day delivery. Obviously I wasn't expecting them to be delivered prior to Christmas although I ordered them on the 21st Dec. However I have not had my delivery. No correspondence as to when my delivery should arrive or even if it has been dispatched! The office / warehouse is closed until 3rd jan! Yet I am receiving discount emails and emails for feedback. Quite frankly I'm disappointed! I wanted this set for a 50th birthday for a work colleague for the 3rd Jan. Clearly they are not going to arrive! If a date of delivery had of been given at point of ordering I would never have ordered them! Yet you have my money and I have no product! I have a set of loop candle holders myself hence my interest, however the customer service is shocking!

2 stycznia 2017
Opinia niezależna
Logo Black + Blum

Odpowiedź od Black + Blum

Hi Hannah,

We are really sorry for the issue you have had with your delivery.

Unfortunately due to the Christmas holiday we were unable to guarantee a delivery time which we specified on the main page of our website and at the checkout.

• UK – standard service order before noon on 16th December* / next day delivery order before noon on 20th December*

*shipping times are dependent on the carrier

According to your order details your order was not on a next day delivery service and due to a large volume of orders we have been unable to ship your order prior to our warehouse closure.

We are really sorry for any inconvenience this may have caused and should you need any assistance do not hesitate to contact us at askme@black-blum.com.

Kind regards,
Black+Blum

Oceniono na 5 z 5

Amazing!!!!

Amazing service, delivery and product. Have jus11t purchased another fro continous supply of water!!

Would definitely recommend product and service

27 grudnia 2016
Opinia niezależna
Oceniono na 5 z 5

Very good service

Even though they had to ship the candles separately from the candelabra, both arrived promptly, well packaged, and I believe the candelabra set will make a great Christmas present!

21 grudnia 2016
Opinia niezależna
Oceniono na 4 z 5

Pleased

The item arrived in a timely manner and was well packaged. The only down side is that the packaging is not as luxury as their description claimed, but there is nothing wrong with it and it is functional.
Overall a good product, easy to order, good delivery, and an excellent price.

16 grudnia 2016
Opinia niezależna
Oceniono na 3 z 5

Long time to dispatch and lack of communication about this

Placed an order and received confirmation by email - all good. Then heard nothing for over a week and no parcel arrived, I had to phone them and chase up the order. They did immediately dispatch after I phoned but the lady I spoke to wasn't apologetic and I got the impression that if I hadn't phoned I still wouldn't have my purchase.

15 grudnia 2016
Opinia niezależna
Logo Black + Blum

Odpowiedź od Black + Blum

Hi,

We are really sorry to hear the issue you have had with your delivery.

Unfortunately we have had an issue in our system that couldn't be spotted earlier for a few orders and that is the reason why we haven't been able to inform you before. Once this issue has been sorted out we have made our possible to ensure orders were sent as soon as possible since we usually deliver orders really quickly.

Please note that we are always trying to find ways to improve to give the best service to our customers so we sincerely apologies for the inconvenience this may have caused.

Sincerely,
black+blum

Oceniono na 5 z 5

Black & Blum my go to, every time.

I emailed black and Blum in regards to replacement spoon for my thermo pot. The response I got was personable helpful and quick. As a direct result of that email I ordered more than I had originally intended. Every product I received is high-quality and beautiful and functional. I also love the lunch recipe book. It's a great touch and so thoughtful. If I'm looking for anything online I checked Black and Blum first. Best online shopping experience ever!

11 grudnia 2016
Opinia niezależna

Doświadczenie Trustpilot

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