I ordered 2 insulated travel cups for use with our daily commute and family trips. Having tried many brands that failed to last, my wife and I are very pleased to have a reliable, well insulated leak... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
So far the best bottle out there, doesn't add any funky taste to the coffee and it's truly spill proof. One small downside is that it doesn't hold the temperature that well, but it's understandable s... Zobacz więcej
Delighted to realise that the soft cover and completely secure bottle top mean I can transport it to wherever I go to work each day... guaranteeing me freshly filtered water. Great size, solid glass,... Zobacz więcej
I placed 2 orders on August 5 th and 7th . Neither has arrived . The company stated that FedEx couldn’t find my address ( although I have lived here 35 years and had multiple FedEx deliveries over th... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are passionate about creating beautiful, original designs that are underpinned with functionality.
Dane kontaktowe
40 Rushworth Street, SE1 0RB, London, Zjednoczone Królestwo
- +44 (0) 20 7633 0022
- askme@black-blum.com
- black-blum.com
4,0
Dobra
273 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 33% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Goods were accurately described
Goods were accurately described and seem to work. Delivery on time and well packaged.
6 września 2017
Opinia niezależna
very speedy delivery with easy ordering!
21 sierpnia 2017
Opinia niezależna
Polar Bear Ice tray/bottle
I bought the ice tray/bottle which was delivered promptly with no problem. The cap is not water tight, which is not too much of a problem as the bottle is designed such that the cap is above the water level, but it means that water can spill out when you are handling it before putting it in the freezer. A very expensive item for what it does. You are probably paying for the 'artistic' design.
15 sierpnia 2017
Opinia niezależna
Good Customer service dealt with complaint well
Dealt with complaint regarding non leak proof bottle which was received first, replaced bottles so now have the eau good glass bottle which is good quality and now leak proof. Thanks
25 lipca 2017
Opinia niezależna
Just simple
Just simple, great stuff! Functional & beautifully quirky, all at the same. Great job guys.
23 lipca 2017
Opinia niezależna
Would definitely recommend.
Great product, exactly as advertised, nice to use. Quick delivery. Product fairly priced by comparison with other similar products, good quality.
7 lipca 2017
Opinia niezależna
Very happy
Very happy
Easy to find what I was looking for, easy to order, came quickly, very happy with product
5 lipca 2017
Opinia niezależna
The Box Apetite we bought had a design flaw
The Box Apetite we bought had a design flaw and broke quite quickly at the hinge after we bought it. Black + Blum was able to replace it quickly for free. Unfortunately it broke again recently. I placed an order for a replacement and another item and emailed them at the same time asking if they would give us the lid for free. Initially they said no but after I said I would cancel the order so they could send me a free one they were able to give me a refund. Great service eventually but took an extra 3 emails more than it could have. Excellent products when they don't have a design flaw.
3 lipca 2017
Opinia niezależna
Odpowiedź od Black + Blum
Hi Paul,
We are sorry to hear the issue you have had with your Box appetit lid.
Please note that according to our warranty policy we request an email explaining your issue prior to taking any further actions. Since we have to go through processes we couldn't refund the item straight away and had to ask you a few questions before arranging a replacement or a refund.
We are here to help and we are to give you the assistance required at all time.
We hope you will enjoy your products and should you have nay further questions or issues do not hesitate to contact us.
Kind regards,
Black+Blum
Good design of product
Good design of product*, delivery didn't take too long, good communication.
*the propello fan was also well designed - why, oh why, did you stop producing it??
25 czerwca 2017
Opinia niezależna
Great products
22 czerwca 2017
Opinia niezależna
Great products with beautiful practical …
Great products with beautiful practical design. Excellent packaging and delivery.
19 czerwca 2017
Opinia niezależna
Poor delivery service
I received an email to say my parcel was at my pickup point from Friday at 12.00 so I arrived at 8pm on the Saturday (next day) and they tell me the parcel isn't there. I have just tracked the parcel and it is not where they said it was but at the depot still. Why email saying it is ready to be collected when clearly it isn't. My husband will now not have his father's day present. I am not impressed. This is the first time I have purchased anything from this company.
17 czerwca 2017
Opinia niezależna
Odpowiedź od Black + Blum
Dear Jacqueline,
We are really sorry to hear the issue you have had with your delivery.
However according to your tracking details it seems that your delivery has been attempted twice on 14th and 15th June to your address.
Then as requested, your parcel is being delivered to Sainsbury's - Harpenden and DPD mentioned on your tracking details that they will notify you when it is ready for you to collect.
Since your delivery has been unsuccessful twice and the collection point has been requested to be changed some delays occurred. Please note that your tracking details didn't mention that your parcel was ready to collect but held at their depot for a re-delivery to the new collection point.
We hope it helps and should you have any questions you can contact us directly at askme@black-blum.com.
Kind regards,
black+blum
Excellent service
Excellent service, items arrived quickly and well packaged. Top quality water bottle, use it every day. Thank you
7 czerwca 2017
Opinia niezależna
Great products..
Great products... such amazing innovations to solve every day situations...and really high quality.
4 czerwca 2017
Opinia niezależna
Enthusiasm for feedback request from …
Enthusiasm for feedback request from seller was ahead of delivery of product which was advised as by courier but was by Royal mail
Otherwise great product
2 czerwca 2017
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.