Highly recommend Birchwood Motors. Super responsive and really helpful right from the beginning. Really pleased with my first car and Sam made the whole experience easy. The sale didn’t feel pressuris... Zobacz więcej
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Very easy transaction. Emails back and forth with questions answered were prompt, when enquiring about the vehicle. Come down to view and test drive car was ready and placed next to another vehicl... Zobacz więcej
Amazing experience with birchwood, from start to finish they was good a communication. Showed me the car had a test drive was very helpful. Would highly recommend and a big thank you to Sam who got ev... Zobacz więcej
Bought a new car Sam Littlejohns was the sale person he was very helpful let take it for a drive did pressure me when I got back left me to myself. When I decided to buy he sorted all paper work ready... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Birchwood Motors is an independent used car dealership based in Cardiff, South Wales. We offer a wide selection of quality used vehicles, with a focus on competitive pricing, thorough preparation and straightforward customer service. We understand that buying a car is a significant decision. Our aim is to make the process as simple, transparent and enjoyable as possible, whether you are purchasing your first car, upgrading your current vehicle or buying from further afield. Every vehicle is carefully selected and prepared through our dedicated Preparation and Aftersales Centre before being offered for sale. Our preparation process includes mechanical inspections, cosmetic preparation and quality-control checks, helping us ensure that each vehicle meets the standards our customers expect. Our experienced team can assist with part exchanges, vehicle finance and additional warranty options. We take the time to understand each customer’s requirements and explain the available options clearly, without unnecessary pressure. Finance is subject to status and terms and conditions. Our relationship with customers does not end when they drive away. Our dedicated aftersales team is available to provide ongoing support and help resolve any concerns that may arise after purchase. Customer feedback is extremely important to us. Every review helps us understand what we are doing well and where we can improve. We are proud of the reputation we have built, but we also recognise that maintaining trust requires consistent standards and a willingness to listen. Whether you visit us in person or purchase remotely, our goal is the same: to provide a reliable vehicle, excellent value and a level of service that gives you confidence in choosing Birchwood Motors.
Dane kontaktowe
The Filling Station, Penarth Road, CF11 8TW, Cardiff, Zjednoczone Królestwo
- 02921 202 902
- sales@birchwoodmotors.co.uk
- birchwoodmotors.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 33% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The people were friendly and went out…
The people were friendly and went out of their way to answer all my questions about the car. The purchase was swift and didn't take much time at all.

Odpowiedź od Birchwood Motors
Sent video and gave details which were…
Sent video and gave details which were very helpful.

Odpowiedź od Birchwood Motors
A credit to the motor trade
After chasing around the UK for a very specific spec of vehicle. I had been totally let down at two other dealers trying to sell me substandard damaged vehicles, then I come across what I had been searching for Birchwood.
I found Birchwood Motors a pleasure to do business with. I spoke to Alex, from start to finish. After a mid afternoon call Saturday we travelled down from Manchester to view and purchase the car the very next day. Alex even opened up early on a Sunday morning to accommodate me and the family as we needed to be back in Manchester for a mid afternoon appointment.
Can’t fault the service. Can’t fault the car. Over the moon with everything. Would recommend them to anyone.

Odpowiedź od Birchwood Motors
Top notch.
Guys were great. Great communication and always happy to help. Travelling afar for a car can be tricky but this was fast and no hassle.

Odpowiedź od Birchwood Motors
Even faster than Amazon Prime!
I was very impressed with the excellent service I received from Birchwood Motors. I spoke to Alex and Morgan late in the day but nothing was too much trouble and amazingly, after purchasing a car at teatime on Monday, it was delivered to my door over 200 miles away by the following lunch time! This was such a relief as I am a carer and urgently needed a car to support my vulnerable clients.
A lovely company to deal with and I couldn't recommend them highly enough.

Odpowiedź od Birchwood Motors
Really good communication and helpful…
Really good communication and helpful staff. Made the process of financing a car really stress free and car was sorted very fast only took a a few days for it to be delivered. Would definitely recommend.

Odpowiedź od Birchwood Motors
Good deal. Good people. Good luck.
A good deal, helpful staff, go the extra mile - literally - and sorted out an admin glitch immediately. Highly recommend them and wish them care and wisdom to grow the business without getting too big and losing the personal touch.

Odpowiedź od Birchwood Motors
Great experience in buying a car
These guys take the car buying experience into the 21st century. Forget all the stereotypes of used car salesmen. This was a great experience from beginning to end, very friendly, and no high pressure sales tactics. Would highly recommend to everyone.

Odpowiedź od Birchwood Motors
Great service from both Alex and…
Great service from both Alex and Morgan! Had a small issue with the car which was sorted within 24 Hours, very professional and easy to contact after purchase! Would recommend Birchwood Motors.

Odpowiedź od Birchwood Motors
Highly recommend this company
Highly recommend this company. Alex was a great help made purchasing our car a doddle no hassle from start to finish, very happy with their customer service and approach.

Odpowiedź od Birchwood Motors
Amazing experience with the whole…
Amazing experience with the whole Birchwood team! Got just the car I was looking for at an amazing price. Also offer part exchange which was a massive help.

Odpowiedź od Birchwood Motors
So straightforward
So straightforward - price for part exchange was given over the phone so I knew I would be able to afford the car I went to see, car ready and waiting and was exactly as described. Paperwork was accomplished swiftly and expertly, and we were able to drive the car away in a very short time.

Odpowiedź od Birchwood Motors
Great dealership!
We had an exceptional experience buying a car from Birchwood Motors. Alex's friendliness and helpfulness from start to finish made the process a breeze. They provided us with temporary insurance and tax road, which was a big help. Alex, keep up the outstanding work because you're doing it right!
We haven't detected any issues with the car so far, but we plan to take it to our mechanic for a checkup soon.
We would unhesitatingly recommend Birchwood Motors to anyone looking for a car.

Odpowiedź od Birchwood Motors
Amazing prices, Fab staff
From the moment I walk through the door at Birchwood Motors Cardiff, I was made to feel welcome. The whole experience was so smooth and the handover was faultless and made so easy.

Odpowiedź od Birchwood Motors
Focus T Ecoboost ST-3 Estate
The guys were superb, very professional, trustworthy and they knew what they were talking about. I would definitely buy from them again.

Odpowiedź od Birchwood Motors
Nothing was a problem ..Very simple…
Nothing was a problem ..Very simple process ..Very professional during & after the sale..Everything explained ..Should be proud of this company ..From start to finish ,excellent .

Odpowiedź od Birchwood Motors
Hello
Hello, after looking for a Kia Sorento locally to me with no joy I started to look further afield and after spotting one at Birchwood Motors Cardiff which grabbed my attention I spoke to Alex and arranged I would get train down to view it potentially to buy it . Alex collected me from station back to the car , thankfully it was as described and I was really pleased. All the staff there are young but nice people to deal with and would highly recommend this Car Sales thank you Alex and the team, regards Keith

Odpowiedź od Birchwood Motors
Highly recommended
Have just bought a van from Birchwood Motors. Alex was most helpful from start to finish. Would happily recommend to others.

Odpowiedź od Birchwood Motors
Lovely car garage
Lovely car garage. Didn’t feel pressured into buying any thing cars are well looked after, really enjoying my new car from them 👍

Odpowiedź od Birchwood Motors
Birchwood Motors
The guys were very pleasant & especially very helpful sorting out any issues I had transfering a private number from 1 vehicle to another

Odpowiedź od Birchwood Motors
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