Birchwood Group Recenzje 

Great service and handover of new vehicle at Kia Chichester. Despite feeling nervous on test drive I was quickly made to feel relaxed and comfortable, making it all an easy and enjoyable experience. Thoroughly chuffed with my new car and would definitely recommend Kia, Chichester to friends and family in the future.

Really friendly helpful sales manager spent the time to explain things to me and made the experience of trading in my old car and choicing a new one easy

After a very bad experience with our local Kia Dealership in Coulsdon we visited Kia Washington and couldn't have been more pleasantly surprised. We dealt with Matt who was friendly, knowledgeable and made us feel very welcome. He offered us a good price on our old car, explained everything fully and looked after us every step of the way from start to finish. Nothing was too much trouble for him. We'd thoroughly recommend this well presented and friendly dealership in Sussex and wouldn't hesitate to deal with them again, 10/10 many thanks.

Matthew was very polite and courteous throughout our buying experience - he showed a genuine interest in myself and my husband and took plenty of time to answer our questions and show us all the features on the car

I bought a 2nd hand Sportage GT Line S with low mileage this week. Joshua, the sales executive was very professional and explained all paperwork very well. I also bought a "gap insurance" at the same time.
Car was as described, with just one scratch on one alloy. Very happy with the service, and will recommend to friends and family.

I have been looking at buying my first Electric Vehicle for a while and finally decided to go for the Kia E-Niro. I had been researching a fair bit for used EVs online and had multiple interactions with many used cars dealership. To my disappointment most of them had very little knowledge regarding electric vehicles and could not answer my questions. I was very pleased to come across Birchwood Kia Washington. After a quick phone conversation I booked a test drive. On the day Matthew was very pleasant and knowledgeable. He had many tips and extra information about the car. The thing i found extremely professional (which other dealership were not able to supply) was the paperwork supplied to me prior purchase with the state of health of the battery and few other interesting details about the vehicle. No pressure or hard sell techniques and nice and well presented dealership. All in all I am very pleased with my experience with Birchwood Kia Washington and I would highly recommend it to family and friends

With thanks to Matt at Kia Washington. We found our perfect car and Matt was extremely easy to deal with and very helpful. Made the whole process a smooth easy buy. We will be back to buy another car for my husband.
Lisa and Nick

We have recently purchased a KIA EV3, Via KIA Birchwood Washington. After a full demonstration by Matthew, and a fair part exchange offer, our new care was delivered on time. (the only minor hiccup being one of the optional extras had not even been made yet by Kia, so not installed)
Matthew took plenty of time at the handover, to explain the numerous features. Only driven 60 miles but so far.....all good!

On 27th December I paid two (fully refundable) £99 deposits so that I could test drive two cars. I did not want either car so asked for a refund. One repayment came back to me on 2nd January, as of 8th January I have still not received the 2nd refund despite emailing again.

We are very pleased with the service we recently received from Birchwood Kia when we bought a high quality, low mileage used EV Niro. Matt, the sales executive, made the entire process very easy, from giving us a good trade-in on our old car to ensuring that the new one was ready at the time promised. He also took the time to show us how everything worked.

Very happy with our whole experience of buying a Ford Puma from Birchwood Ford Eastbourne. Salesman James very helpful and knowledgeable. Would recommend to anyone considering buying a Ford and trading in a used car.

Very happy with my overall experience with kia birchwood Eastbourne I had a great salesman called Adam who I feel went above and beyond to help me with the process of getting a Car for the first time on finance. He was very helpful would highly recommend kia birchwood Eastbourne

Just bought a new Kia Sportage from this dealer. Matt was our salesman and he made sure that our needs were understood and that we got the best possible deal. Extremely happy with the service we received and very happy with the car. Very happy to recommend.

Very pleased with the purchase of a new Kia . The communication from our sales advisor was excellent and car arrived within the timeframe we were given . Extras like setting up the car for each driver was very thoughtful . Always had great service from Washington when we’ve needed repairs or servicing

Josh Hammett was excellent and ensured everything was ready for a drive away first time experience.
He did not rush and yet did not take his time. He understands the pace of how people wish to be looked after.
Ask for Josh when you call the dealership !

I would recommend Birchwood MG - Eastbourne to friends and family because I bought my car from them and had a great service from their sales team especially Samuel who spent extra time to explained the benefits of buying it and even picked me up from Eastbourne station.

Great communication, well prepped bike and ease of purchase from start to finish and finally a prompt delivery.

From initial telephone enquiry through to driving my 'new' used vehicle off the forecourt, I cannot fault the Birchwood used car dealership team. Whilst we interacted with a number of the team during the purchase of the car, we dealt primarily with Sam who's level of customer service was outstanding. I am a very happy customer, thank you team!

Went to service car and spent 500 on an oil change and engine flush, poor service , mechanics don’t explain exactly what the problem is and leave it to receptionist,
Useless video not showing what’s wrong with car and just get a phone call saying can you add an extra hour of labour to investigate further…
Overall rip off

They are incredible attentive right up until they have your payment. After 8 months my engine was rendered in drivable by 4 different mechanics, and I was told under no circumstances. They then let me know that I had a 7 week wait for it to be seen and repaired under warranty, and that they do not have a curtesy car, and would not cover the cost of a hire car. Don’t sell £1000 services that you can’t deliver