I absolutely love your skin care! I have sensitive skin and I’ve been looking for something that will elevate my skin care routine and everything has just been so great. I love the discounts purchasin... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I absolutely love my Biossance products! I am happy because whenever I run out of product, they seem to be running some kind of sale so I feel like I can afford to replace them. I use the Vitamin C Ro... Zobacz więcej
Reakcja na opinię
I changed to Biossance during the lock down. I was a tried and true Natura Bisse customer. I was unable to shop in a store so I looked into something comparable online. I was very pleasantly surpris... Zobacz więcej
Reakcja na opinię
I placed an order and my order confirmation is missing items. When I was placing order , it said I was eligible for 3 free mini trial items. It only added one and charged me for it. When i attempted t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Pioneering sustainable beauty through biotechnology, at Biossance we created a 100% plant-based squalane skincare line that is incredibly effective and safe.
Dane kontaktowe
Zjednoczone Królestwo
- biossance.com
4,3
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Reliable product and company
I've been using Biossance products for 4-ish years. I started with just the eye cream, but I've slowly replaced my other products (daily moisturizer, toner, face oil, lip gloss) with their own products. I have sensitive skin and all but one (the face mask) has worked well for me. Their shipping has always been on time and they honor their promo codes. A+ as far as I'm concerned.
12 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
It said friends and family plus 3 free…
It said friends and family plus 3 free gift i choose. It never offered me to choose or mentioned anything. I did spend the $85 on the listed products
12 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
We are sorry to hear that the free gift offer was not applied to your recent order. We understand your disappointment and appreciate you bringing this to our attention. We are looking into this to ensure it doesn't happen again.
A message has been sent to your account.
Kind regards,
Liam
Odpowiedź od BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
everything was great
everything was great. however, during my first order i did not add free gifts. the cancelation was easy. i love omega repair cream and ordered something new to try. hopefully it works too as good as omega repair cream!
12 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
It was easy to order
It was easy to order. I do not know the quality of your products, but look forward to trying them. I looked your company up and it had good ratings, so I am expecting to like what I ordered. Thank you!
11 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great prices
Great prices! Great sale! I saw a great difference using your products a few years ago. But please bring back your Squalane + Phyto-Retinol from 2020! Please! It was the only retinol for me!
11 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Odpowiedź od BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Odpowiedź od BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The app did not let me log in and use…
The app did not let me log in and use the free shipping discount through checking out on the app
10 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
The Good and the Bad
I like the Biossance product line but I feel that the prices have jumped quiet a bit after the aquisition. I also noticed that the VIP perks and purchase bonuses have been greatly reduced. To top it off I see many random "influencers" receiving tons of free products while your loyal customer base experience gets downgraded. The website shopping experience was fine, no issues placing my order.
10 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Your website is easy to navigate and…
Your website is easy to navigate and the specials you group together are most helpful!
10 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I started using your moisturizer n love…
I started using your moisturizer n love it
Saw sale on your advertisement n grabbed the opportunity to buy more
10 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
I easily found what I wanted at a very…
I easily found what I wanted at a very competitive price.
10 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Very easy to maneuver online
10 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
the app is amazing !!
the app always makes things to easy to purchase, and with the sales and little gifts how could i not!! i went to sephora yesterday and checked the biossance app while there and saw y’all’s sale and walked right out of sephora to order from yall. much love always !!
9 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Didn't receive new customer discount
Customer service horrible. Live chat did not help me. Never received $20 discount for signing up as new customer as website stated i would. Sent an email. I hope i get this to apply to next order. So far horrible experience!!
9 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
I am truly sorry to hear about your frustrating experience and the trouble you've had with the new customer discount. It's disappointing that our live chat couldn't resolve this for you. We understand your concern and are looking into your email to ensure this is addressed for your next order.
A message has been sent to your account.
Kind regards,
Liam
Website easy to navigate
Website easy to navigate. Lovely product choices. I also got the friends and family sale!
9 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
More Bundle Options Please
Love your products. Navigating to what I need and self check out is fast and easy. Wish it would clearly tell me if I can redeem points and use them or not during sales. Don't want to redeem and not be able to use them. Also wish I could make my own custom bundle for 35% off. You guys got me excited before when you recently did have a similar promotion but I was unable to select 3 products I actually use so it was pointless. Also bring back the bundle with 2 marine algae eye creams please!!!!
9 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
It is promoted online to receive 3…
It is promoted online to receive 3 gifts for purchase of $85 or more and I’ve just spend almost $300 on my order and never was given an option to choose any three gift. I even cleared my history and nothing. This has never happened before as I’ve been able to use a coupon before. Really disappointed.
8 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
Thank you for sharing your feedback. I sincerely apologize for the frustration you experienced with the promotional offer not appearing during your recent purchase. I understand how disappointing it is when an advertised offer isn't available. We appreciate you bringing this to our attention.
A message has been sent to your account.
Kind regards,
Liam
Agent did not help in telling me where…
Agent did not help in telling me where to go to add the free gifts. Had me on the chat for almost half an hour.
8 sierpnia 2026
Odpowiedź od BIOSSANCE
Hello,
We're sorry to hear about the difficulty you experienced with adding your free gifts. We are reviewing this interaction to improve our support process.
A message has been sent to your account.
Kind regards,
Liam
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.