Biketrax Recenzje 

159
•
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

As a defiantly stereotypical woman who needs a man to fix things, this shop has been my salvation again and again for two decades. Today I found my bike with a flat tyre and missing cap, after wint... Zobacz więcej

Oceniono na 5 z 5

Biketrax I would highly recommend as they were only to happy to oblige for some money to be returned when they failed to deliver on their promise of the part being delivered within a specific time... Zobacz więcej

Oceniono na 5 z 5

We hired really great hybrid bikes for the National Cycle Route 7 - top condition with all the necessary knick-knacks. The staff were very helpful and friendly throughout and very insightful - we had... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We unfortunately lost our own Bikes (through Theft) 10 Days before embarking on a cycling holiday. Due to other time commitments were unable to consider the purchase and kitting out of of ne... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep rowerowy
  2. również w kategorii:
  3. Sklep z akcesoriami rowerowymi

Informacje przekazane przez różne źródła zewnętrzne

Your local bike experts, offering Genesis, Saracen, Ridgeback, Brompton bikes and much more. Local bike hire a speciality, and regular shop rides available!


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

159 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(159)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I have rented a bike last year and will …

I have rented a bike last year and will do so again this year. I am Dutch and put a lot of value on a good bike with good service. My sister lives in Edinburgh and a regular satisfied customer. Biketrax is professional and would do very well in bikeinvested cities of the Netherlands. I am looking forward to my rental this year, and the coming years as I will be a returning customer.

If you want to rent, rent here.

22 lipca 2017
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service. Product arrived as promised and sales person was extremely helpful - will definitely be using Biketrax again.

28 czerwca 2017
Opinia niezależna
Oceniono na 5 z 5

Very helpful source for rental of quality tri bike

As a triathlete I was hoping to get in a good ride in while in Edinbrugh. Started corresponding with Biketrax about a month before we were to arrive about renting a tri bike. I brought my shoes, saddle and peddles and they supplied me with a very nice and fast ride. They could not have been any more helpful. Use them with confidence.

21 czerwca 2017
Opinia niezależna
Oceniono na 5 z 5

Brilliant service. Excellent Value

Brilliant service and excellent value for money. Rented a city bike for the day and bike was in perfect condition, friendly customer service and lovely shop. Will definitely be back, one of those shiny Genesis bikes had my name on it! Cheers Matt!

27 kwietnia 2017
Opinia niezależna
Oceniono na 5 z 5

Initial error, professionally handled, highly recommended retailer

I initially sent an email asking a question about the product. Biketrax contacted the supplier on my behalf, confirming that the parts I wanted were indeed included.

Unfortunately, upon arrival the product was not as the supplier had stated. This was their error, not Biketrax.

From that point on I couldn't be happier with how things were handled. Biketrax asked me to return the initial package, immediately reimbursing me for the postage. Moreover, they resent the initial order as well as the missing part at no cost to me. Essentially, I received the missing part at no cost due to the error.

Although I would have preferred to have the correct information from the start, the customer service after the error (which was not theirs) was unbelievable. I can't remember the last time an issue I had was handled so well.

I will 100% use Biketrax in the future. Highly recommended.

20 kwietnia 2017
Opinia niezależna
Logo Biketrax

Odpowiedź od Biketrax

Hi Luke,

Thanks for being so considerate in your review and your patience throughout the ordering process. Not everyone would be so understanding in the same situation.

Chris

Oceniono na 5 z 5

Excellent service

Immediate response to a query I asked, followed by a very prompt and speedy dispatch of the bike(Tour de Fer 20), I ordered. The bike was very well packed and arrived in perfect condition. Excellent service

8 kwietnia 2017
Opinia niezależna
Logo Biketrax

Odpowiedź od Biketrax

Thanks very much. Hope you enjoy the bike.

Oceniono na 5 z 5

The guys were so helpful and pleasant …

The guys were so helpful and pleasant to deal with. The bikes were in great condition and were rented for a good price. I live nearby and will definitely be going back

7 kwietnia 2017
Opinia niezależna
Logo Biketrax

Odpowiedź od Biketrax

Thanks Michael, Great to know you had a good experience.

Oceniono na 5 z 5

Tutto perfetto

Tutto perfetto. Ottimo lo staff e la disponibilità

31 marca 2017
Opinia niezależna
Logo Biketrax

Odpowiedź od Biketrax

Grazie mille per il tuo visite!

Oceniono na 5 z 5

Fantastic Service

Ordered a new Garmin Fenix 5, was fully updated throughout the order and it was posted as soon as released. I would recommend Biketrax and definitely shop there again. Cheers guys!

28 marca 2017
Opinia niezależna
Oceniono na 5 z 5

Purchase of DT Swiss track rear hub

Biketrax I would highly recommend as they were only to happy to oblige for some money to be returned when they failed to deliver on their promise of the part being delivered within a specific timeframe.

The goods arrived with no problems.

I will be returning to them to purchase more products in the near future. I have given them 5 stars because most businesses do not or will not make such refunds to keep customers happy.

22 marca 2017
Opinia niezależna
Oceniono na 5 z 5

Best bike hire in Edinburgh!

Excellent condition of the bike, no hassle - straightforward bike hire! The people are amazing too! I have rented a bike a few times in Edinburgh and this was definitely the best experience.

18 marca 2017
Opinia niezależna
Logo Biketrax

Odpowiedź od Biketrax

Hi there!

We're very glad you enjoyed our bikes and service and we look forward to seeing you again next time you are in town.

Oceniono na 5 z 5

Bike Hire

Booked hire of bikes for an event in Edinburgh later in the year. Straight forward reservation.

28 lutego 2017
Opinia niezależna
Logo Biketrax

Odpowiedź od Biketrax

Thanks for your feedback Carole, we're looking forward to seeing you soon!

Oceniono na 5 z 5

Very friendly and informative staff

I recently bought some tyres via their website and live in London. Spoke to staff twice on the phone and were very helpful and informative. I would so wish that there is a place like this in London - friendly, informative and with competitive prices. My first impression has made me want to use this shop again - it will be my first choice!

9 lutego 2017
Opinia niezależna
Logo Biketrax

Odpowiedź od Biketrax

Thanks for your review Finn. Glad we could help you out. Enjoy the tyres.

Oceniono na 5 z 5

Perfect

Great service and quick delivery

30 stycznia 2017
Opinia niezależna
Logo Biketrax

Odpowiedź od Biketrax

A great review to start us off on Trustpilot, many thanks AC. Enjoy your saddle!

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