The Bike Stand Company Recenzje 

19
Wynik TrustScore: 3.5 na 5

3,6

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Informacje dotyczące firmy

Napisane przez firmę

Welcome to The Bike Stand Company, where we provide global solutions in bike storage and security. Operating in 32 countries, our company is dedicated to offering top-quality bike racks, stands, and storage systems designed to meet the needs of cyclists around the world. Why Choose The Bike Stand Company? Global Expertise, Local Understanding: Our widespread presence enables us to cater to the specific needs and preferences of cyclists in different regions. Our products are designed to withstand various climates and usage conditions, ensuring reliability wherever you are. Exceptional Quality and Durability: We use only the finest materials in our manufacturing process, resulting in bike storage solutions that are not only robust but also aesthetically pleasing. Our products are built to last, giving you peace of mind in securing your bikes. Versatile Product Range: Whether you need a compact bike stand for home use, a large-scale bike rack for public spaces, or innovative bike storage solutions for apartments and offices, we have options to suit every requirement. Customizable Solutions: Understanding that one size does not fit all, we offer customizable bike racks and storage solutions that can be tailored to your specific space and capacity needs. Sustainability Commitment: We are committed to sustainability, using eco-friendly materials and processes wherever possible. Our products help promote cycling, a green mode of transportation, by making it more accessible and secure. Outstanding Customer Support: At The Bike Stand Company, customer satisfaction is paramount. We provide comprehensive support from selection through installation and after-sales service, ensuring a seamless experience for our customers. Elevate Your Cycling Experience Join thousands of satisfied customers across the globe who trust The Bike Stand Company for their bike storage needs. Our innovative designs, commitment to quality, and excellent customer service set us apart in the world of cycling infrastructure. Explore our wide range of products and find out how The Bike Stand Company can help you keep your bikes safe, organized, and ready to ride. Visit us at our website for more information or to contact our local representatives. The Bike Stand Company – Store Smart, Ride Often!


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

19 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(19)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję

Dokonujemy weryfikacji wystawionych opinii

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Ordered a floor standing bike stand in…

Ordered a floor standing bike stand in the UK. Sadly it wasn’t that helpful to park the rear tire as the mudguard just got in the way. Tried to leave a review on their website which said that you had to be a customer to log in - but there was no way to do this. Even the chatbot said the same and suggested that I contact the company directly. So maybe the reviews you can read on their website might well be bogus. And their Trust Pilot rating doesn’t match what is on Trust Pilot!

8 stycznia 2026
Opinia niezależna
Logo The Bike Stand Company

Odpowiedź od The Bike Stand Company

Hi Simon, we’re sorry the floor stand did not suit your bike’s rear mudguard and that you were unable to leave feedback on our website. We take concerns about product compatibility, review accessibility, and the accuracy of displayed ratings seriously. Please contact our support team with your order details so we can review the product fit and investigate the issues you identified.

Oceniono na 5 z 5

Collapsible bike stand

I’m based in the uk and bought it for my daughter in New Zealand. It was easy to order and buy and I was kept upto date by email. I forwarded the tracking details to her and it arrived on time and she’s very pleased with it.

1 grudnia 2025
Opinia niezależna
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Odpowiedź od The Bike Stand Company

Hi Lesley, thank you for your lovely review. We’re delighted ordering from the UK for your daughter in New Zealand was straightforward and that the tracking updates helped you both follow the delivery. It’s wonderful to hear she’s pleased with her collapsible bike stand!

Oceniono na 5 z 5

Great product

Great product. Good communication about delivery details

14 listopada 2025
Opinia niezależna
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Odpowiedź od The Bike Stand Company

Hi Mary, thank you for your kind feedback. We’re delighted you’re happy with the product and found our delivery communication helpful. We really appreciate you taking the time to share your experience!

Oceniono na 5 z 5

Bought a storage tent.

I bought a storage tent online and the process was swift and smooth, no issues at all. The tent also arrived 4 days earlier then the expected date, so it was a great surprise! Highly recommend and will shop with them again soon. 😊

31 października 2025
Opinia niezależna
Logo The Bike Stand Company

Odpowiedź od The Bike Stand Company

Hi Jacques, thank you for your fantastic recommendation. We’re delighted ordering your storage tent was smooth and that it arrived four days earlier than expected. We look forward to helping you again!

Oceniono na 1 z 5

Disappointing

From the start, the “tracking” they provided was useless. It wasn’t a normal carrier number (like FedEx, UPS, or USPS) you can click or paste into a browser. When I reached out, they responded with a generic “it’s accessible in our system” message and didn’t actually provide visibility or help.

It was supposed to arrive on Saturday. It finally arrived on Wednesday, but a part was missing, and support was unresponsive again. I figured it out myself, but that’s not the point... product support should exist for a reason.

All in all, the product eventually showed up, but the lack of transparency and basic support made it a frustrating experience. I wouldn’t order from them again.

24 października 2025
Opinia niezależna
Logo The Bike Stand Company

Odpowiedź od The Bike Stand Company

Hi Melissa, we’re sorry your order was delayed and that the tracking information, missing part, and support responses caused frustration. You should have been able to follow your delivery and obtain practical help when a component was missing. Please contact our support team with your order details so we can review what happened and investigate the support provided.

Oceniono na 5 z 5

Prompt delivery - good product

The delivery time from Thailand to rural NZ in 6 days was excellent! The bike stand is sturdy and does its job.

12 marca 2025
Opinia niezależna
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Odpowiedź od The Bike Stand Company

Hi James, thank you for your lovely feedback. We’re pleased your order reached rural New Zealand so promptly and that the bike stand is sturdy and doing its job well. We really appreciate your support!

Oceniono na 1 z 5

BikeStand Company Buyer Beware

Purchased two Bike Floor Parking Stands 14 Oct 2024. Stands are not suitable for bicycles with rear mud guards. Also heavy eBikes just push the stand along the floor even on rough flooring. Requested a refund and was advised had to return the stands to Thailand. Got quotes to send back and almost cost as much as the Stands. The website is deceiving as it implies it is an Australian Site and there is also an Australian administration administration address. Also there is only a 15 day refund policy, which does not comply with Australian Consumer Law. I found an almost identical item on another website for approximately $90 per unit less. I should have known better. Will not be ripped off again.

22 października 2024
Opinia niezależna
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Odpowiedź od The Bike Stand Company

Hi Mike, we’re sorry the stands did not suit bikes with rear mudguards or heavier e-bikes and that the return arrangements and costs added to your frustration. We take concerns about product suitability, shipping-location transparency, return policies, and customer rights seriously. Please contact our support team with your order details so we can review your experience and the information provided.

Oceniono na 5 z 5

This upright stand is a solution I…

This upright stand is a solution I couldn't find anywhere else - it stands alone as an innovative way to store your bike taking up the least room
Andrew

22 stycznia 2025
Opinia niezależna
Logo The Bike Stand Company

Odpowiedź od The Bike Stand Company

Hi Andrew, thank you for your wonderful review. We’re delighted the upright stand gave you the innovative, space-saving bike-storage solution you had been looking for. We really appreciate you sharing your experience!

Oceniono na 2 z 5

Not an Irish Company (as per their website page)

Not an Irish Company which I assumed when I went onto the website and saw an Irish Flag beside the name. Product was shipped from Thailand and was caught at customs to pay taxes (albeit a small amount), which DHL didn't chase when delivering. The bike tent is like any other tent advertised elsewhere on Asian website at half the price. As I was trying to shop local (online) I won't be using this company again.

1 stycznia 2025
Opinia niezależna
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Odpowiedź od The Bike Stand Company

Hi Yvonne, we’re sorry our website gave you an impression about the company’s location that did not match your expectations, and that customs charges and product pricing added to your disappointment. We take transparency around shipping origin, duties, and product presentation seriously. Please contact our support team with your order details so we can review your experience.

Oceniono na 5 z 5

Robust and and yet adjustable.

The bike stand is robust, easily adjustable to any position. It can even be bolted to the floor if space is available. All in all it makes cleaning and maintenance so much easier.

9 listopada 2024
Opinia niezależna
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Odpowiedź od The Bike Stand Company

Hi PJ, thank you for your thoughtful review. We’re delighted you find the bike stand robust and easy to adjust, and that it makes cleaning and maintenance more convenient. We appreciate you highlighting the option to secure it to the floor where suitable.

Oceniono na 1 z 5

Scam!!

Scam!!! They fooled me good. I paid 130euro for a bike trainer that they themselves bought off amazon for 50euro. They aren't answering any customer service emails. They don't list the real name of the products so you can't Google them to compare prices. Scam. Don't be like me, don't be fooled.

4 listopada 2024
Opinia niezależna
Logo The Bike Stand Company

Odpowiedź od The Bike Stand Company

Hi Alan, we’re sorry your purchase left you feeling misled and that you had difficulty reaching customer support. We take concerns about product identification, sourcing, pricing, and unanswered enquiries seriously. Please contact our support team with your order details so we can investigate the product supplied and review your correspondence.

Oceniono na 1 z 5

This is a dropshipping scam

This is a dropshipping scam. Do not purchase. They sent a cheap item from amazon prime.

4 listopada 2024
Opinia niezależna
Logo The Bike Stand Company

Odpowiedź od The Bike Stand Company

Hi Cathy, we’re sorry the item you received did not meet your expectations and that its sourcing caused concern. We take questions about product presentation, fulfillment, and value seriously. Please contact our support team with your order details so we can review what was supplied and your experience.

Oceniono na 5 z 5

Ideal training piece of kit for my road…

Ideal training piece of kit for my road bike. Sturdy enough,setting bike up easy.In my opinion really good value for the money

30 października 2024
Opinia niezależna
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Odpowiedź od The Bike Stand Company

Hi Dennis, thank you for your great feedback. We’re delighted the trainer is sturdy, easy to set up with your road bike, and offers the value you were looking for. We hope it helps you enjoy many productive training sessions!

Oceniono na 4 z 5

Prompt delivery and fair price.

Prompt delivery and fair price for product.
Needed assembly but simple tools needed were with the product.
Bike Stand worked well in horizontal bike storing position but I was disappointed with vertical storage position option. Bike was heavy to position vertically and the support arm provided for the upper front wheel position was difficult to engage with front bike wheel and too fragile a support.

17 października 2024
Opinia niezależna
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Odpowiedź od The Bike Stand Company

Thank you for your detailed and balanced feedback. We’re pleased the delivery, price, included tools, and horizontal storage worked well, but we’re sorry the vertical configuration felt difficult and the upper-wheel support seemed insufficient. Please avoid using any configuration that feels unstable and contact our support team with your bike and stand details so we can review suitability and advise on the available options.

Oceniono na 1 z 5

AVOID - Bike station are not legit

Wish I had seen the review from Annette below prior to ordering. Experienced the same issue. The website is posing as an Irish company, the product received was not as advertised and was of much less quality than the product shown in the advertisement. I should have known better, avoid at all costs!

1 września 2024
Opinia niezależna
Logo The Bike Stand Company

Odpowiedź od The Bike Stand Company

We’re sorry the product you received did not match your expectations and that our website gave an impression about the company’s location that caused concern. We take questions about product descriptions, quality, and business-location transparency seriously. Please contact our support team with your order details so we can investigate what was advertised and supplied.

Oceniono na 5 z 5

I got the bike trainer stand for my…

I got the bike trainer stand for my husband. Easy to put together and it works well. Now he can go biking without leaving the garage.....brilliant.

1 września 2024
Opinia niezależna
Logo The Bike Stand Company

Odpowiedź od The Bike Stand Company

Hi Debbie, thank you for your lovely review. We’re delighted the bike trainer was easy to assemble and is helping your husband enjoy cycling from the comfort of the garage. We really appreciate your support!

Oceniono na 5 z 5

Great product

Great product : easy to put together : sturdy and would purchase again if needed

22 sierpnia 2024
Opinia niezależna
Logo The Bike Stand Company

Odpowiedź od The Bike Stand Company

Hi Bronwyn, thank you for your wonderful feedback. We’re pleased the stand was straightforward to assemble and feels sturdy in use. It means a lot to hear you would choose us again!

Oceniono na 5 z 5

A good bike rack

It was well manufactured and easy to put together. Very happy with it.

24 sierpnia 2024
Opinia niezależna
Logo The Bike Stand Company

Odpowiedź od The Bike Stand Company

Hi William, thank you for your kind review. We’re delighted your bike rack was well made, easy to assemble, and exactly what you needed. We really appreciate you sharing your experience!

Oceniono na 1 z 5

Not authentic products.

This company advertises products that they do not actually sell. When you order, they deliver a similar product to the one advertised on their website, but it is of lesser quality and may have a defect. This is a typical Asian selling practice that is spreading through Europe. They put a great picture but sell a total crap. The item is often worth a fraction of the price they charge. If you decide to return the product, they will deduct a fee from your refund, and you have to pay the return postage. Despite having an Irish address, they are not an Irish company, and the return will be to the UK or Thailand. It appears that they are not only selling fake products, but also pretending to be an authentic Irish company. PayPal's Buyer Protection does not provide helpful assistance in such cases. I've learned my lesson, so I advise you to avoid this company at all costs. Be sure to research the product that is on the web before considering buying it from this company.

19 lipca 2024
Opinia niezależna
Logo The Bike Stand Company

Odpowiedź od The Bike Stand Company

Hi Annette, we’re sorry the product you received did not match your expectations and that the return arrangements, costs, and business-location information caused concern. We take allegations about product descriptions, quality, authenticity, and refund deductions seriously. Please contact our support team with your order details so we can investigate what was advertised and supplied and review how your return was handled.

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