BikeBoxOnline Recenzje 

66
•
Wynik TrustScore: 4.5 na 5

4,7

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Oceniono na 5 z 5

Absolutely fantastic. Great communication at a really good price. Would 100% recommend. I won't look anywhere else when I next need a bike box!

Oceniono na 5 z 5

The local BikeBox dealer was incredibly helpful and flexible about when I picked up and returned my BikeBox. The company also has an excellent video showing you exactly how to pack your bike away in t... Zobacz więcej

Oceniono na 5 z 5

Kirsty was very helpful. Happy for me to pick and drop boxes at times to suit me- during day or weekend, early or late. Bike easy to pack despite full suspension 27.5 inch wheel bike with wide tyres.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Reasonable price for hire, good quality Bikebox which kept my bike safe - even on EasyJet - but the main reason I’ve given 5 stars is the superb customer service I received. Communication was very god... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wynajem wakacyjny

Napisane przez firmę

Hire and Sales of top of the range, rigid bike boxes to keep your bike safe whether your traveling by plane, train or car. We have 23 rental collection hubs in the UK and Ireland.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

66 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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4,7

Wszystkie recenzje

(66)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

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Oceniono na 5 z 5

Fantastic service

Fantastic service. Friendly communications and catered for some last minute changes to return date. All round a brilliant experience and would definitely use again.

21 maja 2019
Opinia niezależna
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Odpowiedź od BikeBoxOnline

Thank you- our pleasure :)

Oceniono na 3 z 5

Did what we needed,but could be improved

Did what we needed, but a couple of areas where there was room for improvement:

- we booked two boxes, but when my partner went to pick up from shop, they only had one. She had to wait while they got another from the depot (she was supposed to be working)
- the velcro on the straps in one of the boxes was no longer effective. On opening the box, saddles and pedal had worked free and moved around, which potentially could have caused damage (we had to pack differently on our return)

18 maja 2019
Opinia niezależna
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Odpowiedź od BikeBoxOnline

Thanks for your feedback Steve, we have taken steps to improve our service

Oceniono na 5 z 5

Great service, great pricing.

Painless, efficient service with competitive pricing. Bike boxes are in great condition and local collection hub is spectacularly helpful, as was Kirsty when making the booking. All good.

12 maja 2019
Opinia niezależna
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Odpowiedź od BikeBoxOnline

Thank you- our pleasure :)

Oceniono na 5 z 5

Excellent quick service

Excellent quick service that quickly changed address of delivery last thing when required. many thanks

10 kwietnia 2019
Opinia niezależna
Logo BikeBoxOnline

Odpowiedź od BikeBoxOnline

Thank you- our pleasure :)

Oceniono na 5 z 5

Friendly, relaxed and efficient

Have used BikeBoxOnline to hire >25 boxes for our cycling club's trips to Mallorca over the last couple of years. Friendly, relaxed and efficient service from Kirsty. Cheers!

23 marca 2019
Opinia niezależna
Logo BikeBoxOnline

Odpowiedź od BikeBoxOnline

Thank you- our pleasure :)

Oceniono na 5 z 5

Superb customer care.

Reasonable price for hire, good quality Bikebox which kept my bike safe - even on EasyJet - but the main reason I’ve given 5 stars is the superb customer service I received. Communication was very god at all times and the staff could not do enough for me. I’d highly recommend BikeBoxOnline and I will be using them again.

16 sierpnia 2018
Opinia niezależna
Logo BikeBoxOnline

Odpowiedź od BikeBoxOnline

Thank you- our pleasure :)

Oceniono na 4 z 5

Easy to book be prepared to adjust the fit

Easy to book. Easy to locate the collection point. Unless you have tried it before you must expect some uncertainty about the sizes of your equipment. In my case a Whyte T129 XL the 29" wheels and 2.3" tyres do not fit easily. Deflating the tyres so the wheels can fit at all then taking care to ensure disk rotors don't touch etc. In transit the catches and closure of the box worked well.

28 lipca 2018
Opinia niezależna
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Odpowiedź od BikeBoxOnline

Hi, thank you for your kind review. Did you have a Velovault bike box? if so, our Velovault2 box has a bit more room for the larger wheels so it's worth requesting one for next time :)
Best wishes
Hannah

Oceniono na 5 z 5

Great service from Bikebox online.

Great service from Bikebox online.
Found out we had won a last minute cycling holiday.

We needed to hire two bikeboxes with short notice. Googled bikebox hire and found the link.
Spoke to Kirsty on the phone who was a great help. Kirsty sorted out a courier to make sure we had the boxes at the pickup location in plenty of time.

We we able to collect the boxes from a cycle shop close by which made life easier.

Really happy with the service and we plan to use them again.

27 lipca 2018
Opinia niezależna
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Odpowiedź od BikeBoxOnline

It's been our pleasure- see you next year!

Oceniono na 5 z 5

Excellent service and the bike box was…

Excellent service and the bike box was perfect for my needs. I had the utmost confidence that my expensive carbon bike would reach its destination in the same amount of pieces as I had packed it (it did and returned too!). It was good that there were Velcro straps to secure my wheels as they are the through axle disc types so have no QR to secure to the box. I had noticed other well known brand boxes that did not have this and one chap had to use cable ties to the foam divider!
The only thing I would criticise is the video that explains how to pack your bike into the box. It tells you to let the air out of your tyres 'to please the airlines'. Not a good idea if you have tubeless tyres! Another chap had followed the video instructions to the letter and had let all the air out of his tubeless tyres completely, very messy!

18 lipca 2018
Opinia niezależna
Logo BikeBoxOnline

Odpowiedź od BikeBoxOnline

Hi Peter, Thanks for your review and you raise a good point about tubeless tyres, unfortunately the airlines require the air to be removed for safety purposes but i agree that for tubeless you certainly shouldn't deflate completely. Hope to see you again next year :)

Oceniono na 5 z 5

Great service from bikebox online (York)

I’ve hired from bikebox online (York hub) for the past few years and have always had great service from Kirsty. Would highly recommend.

16 lipca 2018
Opinia niezależna
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Odpowiedź od BikeBoxOnline

Thanks Jonathan- always our pleasure :)

Oceniono na 2 z 5

The box had seen better days

The box had seen better days, one of the wheels kept jamming up and it kept pulling to one side whilst pulling it along. Also the velco ty ups were also well used and some of them wouldn’t stick. The delivery and pick up service were very good and the price for the box was very reasonable.

12 lipca 2018
Opinia niezależna
Logo BikeBoxOnline

Odpowiedź od BikeBoxOnline

Hi Shane, thanks for your feedback. I've located the box you used and made sure that it has been taken in for a full service :)

Oceniono na 5 z 5

Great service from Richie in Plymouth

Great service from Richie in Plymouth. Box works as advertised, wheels well through airports and fits in a medium size car.
All in all did exactly what I needed.

27 czerwca 2018
Opinia niezależna
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Odpowiedź od BikeBoxOnline

Thanks Richard- hope to see you again next year :)

Oceniono na 5 z 5

Very helpful

User friendly and very helpful

13 czerwca 2018
Opinia niezależna
Logo BikeBoxOnline

Odpowiedź od BikeBoxOnline

Thanks for your review- we hope to see you again next year :)

Oceniono na 5 z 5

Bike box on line

Bike box on line provided me with a top quality box in very good condition. Collection and return of the box to Plymouth was made easy and convenient by the agent mr Richie Ogle. 5star rating thoroughly deserved

28 maja 2018
Opinia niezależna
Logo BikeBoxOnline

Odpowiedź od BikeBoxOnline

Thank you- was our pleasure :)

Oceniono na 5 z 5

I needed to rent a bike box within 48…

I needed to rent a bike box within 48 hours of a flight to Spain. I got a reply within hours and the booking was in place. Excellent service all round.

26 marca 2018
Opinia niezależna
Logo BikeBoxOnline

Odpowiedź od BikeBoxOnline

our pleasure- see you next year! :)

Oceniono na 5 z 5

The Best Bike Travel Box

Love the Velo Box from BikeBoxOnline. The added quality of the closures and the centre pole make this box a delight to use, and is of better quality than the competitors.
In addition they are great people to deal with - I ordered the box for Australia - it arrived in 5 working days - awesome service - awesome product - love it.

18 września 2017
Opinia niezależna
Logo BikeBoxOnline

Odpowiedź od BikeBoxOnline

Thanks for your review- a pleasure to work with you, all the best :)

Oceniono na 5 z 5

Excellent!

Good communications, great product and excellent service.

8 września 2017
Opinia niezależna
Logo BikeBoxOnline

Odpowiedź od BikeBoxOnline

Thanks Roger :) It's been our pleasure and we hope to see you again next year :)

Oceniono na 4 z 5

Great box

Great box, which was pretty sturdy and secure, giving me the confidence that my bike would arrive in one piece despite what the baggage handlers may try and do to it! I found that there was plenty of space inside the box too for things like my bike shoes, helmet, wetsuit and a lot of my other triathlon gear, however just be careful that you don't fill it up with too much equipment as the weight creeps up and this may give you a problem with airlines weight limits!!

22 sierpnia 2017
Opinia niezależna
Logo BikeBoxOnline

Odpowiedź od BikeBoxOnline

Thanks for the review Kevin, the weight sure can creep up if you don't keep an eye on it. the weight/protection balance is a tricky one! Hope to see you again next year :)

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