BigWantsYourCar.Com Recenzje 3018

Wynik TrustScore: 4.5 na 5

4,7

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Oceniono na 5 z 5

A very slick process from start to finish. Communication was great and made selling my car easy. A very fair price was agreed by just viewing simple photos. On the day of collection I received the ag... Zobacz więcej

Oceniono na 5 z 5

Absolutely brilliant from start to finish. Everyone I spoke to on the phone and email were very informative and knowledgeable. But mostly thanks to Pantelis who collected the car and was outstand... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a used car in very good condition and low mileage that I had attempted to sell through Motorway. I loaded all photos of damage etc and when they turned up to take the vehicle they tried to lock... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Friendly, professional and very easy to use. Sold my Peugeot 308 today. Vehicle was collected by a very friendly and professional driver Michael. The whole process was quick and easy. I was initia... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Salon samochodowy

Napisane przez firmę

BigWantsYourCar.Com provides a quick and stress-free way to sell your car, using just your smartphone. Your car is valued by a real person and our offers are guaranteed for 7 days. Unlike other car buying services, we won't charge you to receive your own money and our collection is completely free. We will come to you at a time that suits you and make a secure, fast payment directly into your account.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 96% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

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Oceniono na 5 z 5

A very slick process from start to…

A very slick process from start to finish. Communication was great and made selling my car easy. A very fair price was agreed by just viewing simple photos. On the day of collection I received the agreed price with no further haggling down. The money was transferred within minutes. The driver arrived on time and were very polite and professional. I would thoroughly recommend this Company. I previously tried two other Companies, but this one made the sale offering a much better price too.

16 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

I had a used car in very good condition…

I had a used car in very good condition and low mileage that I had attempted to sell through Motorway. I loaded all photos of damage etc and when they turned up to take the vehicle they tried to lock more than £1000k off the price. I then contacted Bigwantsyourcar and frankly couldn’t believe the difference in the customer service experience. Right from the first email and phonecall , the team were transparent, courteous and polite and made me a confirmed offer the same day. It was then plain sailing from there in terms of everything- the offer, the contract , arrangements for the vehicle to be collected and the man who came to collect the vehicle could not have been any more polite and professional. What a change to experience this type of service in the motor trade industry, forget webuyanycar(who offered me £2k less) or Motorway who tried to rip me
off - use these guys they’re great.

16 kwietnia 2026
Opinia niezależna
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Odpowiedź od BigWantsYourCar.Com

Hi Amanda,

Thank you for taking the time to share your experience, we really appreciate your kind words.

We’re delighted to hear that you found the process straightforward and that our team provided the level of transparency and professionalism we strive for from the very first interaction through to collection. It’s especially great to know that everything ran smoothly and that our collection driver left a positive impression.

We understand that selling a car can sometimes be frustrating, so it’s important to us that we offer a clear, fair, and hassle-free service throughout.

Thank you again for choosing us, we’re glad we could provide a positive experience and truly appreciate your recommendation.

Kindest Regards,
Big Wants Your Car

Oceniono na 1 z 5

Not impressed

Waste of time, sent them the details of my car and they made an offer which i accepted.
i rang them several times, no answer and the calls eventually timed out and i was disconnected , requested the call back option 3 times , guess what no one called.
I've been inundated with emails since saying someone will call but no one has

14 kwietnia 2026
Opinia niezależna
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Odpowiedź od BigWantsYourCar.Com

Hi Mark,

We’re really sorry to hear about your experience and appreciate you bringing this to our attention.

This is clearly not the level of service we aim to provide. Once an offer has been accepted, you should be able to easily get in touch with us and receive prompt follow-up — so it’s disappointing to hear that your calls weren’t answered and that requested callbacks didn’t happen.

We understand how frustrating it must be to receive multiple emails without any direct contact, and we apologise for the inconvenience and lack of communication.

We’d really like the opportunity to put this right and progress things for you as quickly as possible. Please contact us directly at customersupport@bigwantsyourcar.com, or share your details with us, and a member of the team will prioritise getting in touch.

Kindest Regards,
Big Wants Your Car

Oceniono na 5 z 5

The whole transaction was smooth and…

The whole transaction was smooth and effortless. Offered a good price compared to competitors.

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od BigWantsYourCar.Com

Hi Nina,

Thank you for your lovely 5-star review!

Kindest Regards,
Big Motoring World

Oceniono na 1 z 5

Awful company

Awful company. I’ve had so many calls and texts. Constantly messaging and saying send a message if you’re not interested I’VE SENT THREE MESSAGES!!!

Their offer was lower than others hence why we went elsewhere but now being harassed constantly.

14 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Friendly

Friendly, professional and very easy to use. Sold my Peugeot 308 today.
Vehicle was collected by a very friendly and professional driver Michael.
The whole process was quick and easy. I was initially very anxious as had never sold a vehicle before.
Michael made the whole process easy and was very friendly.
Payment was swift. I 💯 percent would use them again and I would recommend them to friends anyday!

13 kwietnia 2026
Opinia niezależna
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Odpowiedź od BigWantsYourCar.Com

Hi C.E,

Thank you for your wonderful 5-star review!

I will be sure to pass on all of your comments to the team.

Kindest Regards,
Big Wants Your Car

Oceniono na 5 z 5

A* Service

Great service, friendly staff, best offer on my car than other sites. Arranged collection to my timeframe. Paid out what they quoted, very happy. Would recommend. A*

13 kwietnia 2026
Opinia niezależna
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Odpowiedź od BigWantsYourCar.Com

Hi Andy,

Thank you for your amazing 5-star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Oceniono na 5 z 5

Very professional throughout

Very professional throughout, once they had seen photo's, gave me a price and stuck to it. When it came to collect the car, day and time arranged. Glyn from drive me was very helpful and money was in my account with in minutes, then he took the car.

10 kwietnia 2026
Opinia niezależna
Logo BigWantsYourCar.Com

Odpowiedź od BigWantsYourCar.Com

Hi Max,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Oceniono na 5 z 5

Absolutely brilliant from start to…

Absolutely brilliant from start to finish.
Everyone I spoke to on the phone and email were very informative and knowledgeable.
But mostly thanks to Pantelis who collected the car and was outstanding with his service. Really put me at ease and was very helpful.
Would definitely use your service again. Just brilliant.

10 kwietnia 2026
Opinia niezależna
Logo BigWantsYourCar.Com

Odpowiedź od BigWantsYourCar.Com

Hi Megan,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Oceniono na 5 z 5

Selling my Peugeot 208

The process is not for the feint hearted, with lots of photographs and messages going back and forward. But the overall experience was good, the agreed sale price and pick up time were honoured. I would use this company again and would recommend them.

9 kwietnia 2026
Opinia niezależna
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Odpowiedź od BigWantsYourCar.Com

Hi Jonny,

Thank you for your review!

Kindest regards,
Big Wants Your Car

Oceniono na 5 z 5

Fantastic service

Fantastic service. And collection

8 kwietnia 2026
Opinia niezależna
Logo BigWantsYourCar.Com

Odpowiedź od BigWantsYourCar.Com

Hi Chris,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Oceniono na 5 z 5

Amazing my driver especially was very…

Amazing my driver especially was very kinda and professional making it very simple and easy to deal with and had the money in my account instantly highly recommend to anyone

8 kwietnia 2026
Opinia niezależna
Logo BigWantsYourCar.Com

Odpowiedź od BigWantsYourCar.Com

Hi Joey,

Thank you for your fantastic 5-star review!

Kindest regards,
Big Wants Your Car

Oceniono na 5 z 5

Great service nice people

Great service nice people. To deal with got good price happy days ths

7 kwietnia 2026
Opinia niezależna
Logo BigWantsYourCar.Com

Odpowiedź od BigWantsYourCar.Com

Hi Roger,

Thank you for your 5-star review!

Kindest Regards,
Big Wants Your Car

Oceniono na 2 z 5

Would not recommend this company.

Would not recommend this company.
Once you submit your details, they call you constantly, easily 20 times a day, which is extremely off-putting. The customer service was poor; the email responses felt immature and overly nit-picky, often focusing on issues that were completely out of our control. It genuinely felt like they didn’t want to buy the car in the first place.
They arranged an appointment for someone to view and collect my car the same day, giving a time of 12pm. I had to take half a day off work, only for the representative to arrive over an hour late. He also turned up on foot, which immediately raised concerns about whether the car was actually going to be taken that day. To make matters worse, he wasn’t even employed by the company, he was self‑employed,which made the whole process feel disorganised and unprofessional.
He pointed out two very minor exterior issues that I genuinely hadn’t noticed before. He then handed me his phone to speak to someone from the office, who flat-out refused to buy the car and didn’t even attempt to negotiate or offer a reduced price. The poor guy then had to walk away, leaving us all having wasted time.
They later suggested I should have declared these issues beforehand, despite them being so minor that I was unaware they even existed until they were pointed out on the day.
Overall, this was a complete waste of time. While BWYC may offer a competitive price initially, the process is frustrating and unreliable. I would strongly recommend going directly to a dealership instead they can properly view your car the same day and provide a far better experience

26 marca 2026
Opinia niezależna
Logo BigWantsYourCar.Com

Odpowiedź od BigWantsYourCar.Com

Hi Charlotte,

Thank you for taking the time to share your experience. We’re really sorry to hear that the process left you feeling frustrated and disappointed.

We sincerely apologise for the level and frequency of contact you received after submitting your details. This is not the experience we aim to provide, and we understand how off-putting that must have been. Your feedback will be reviewed internally so we can improve how we communicate with customers.

We’re also sorry for the inconvenience caused by the delayed appointment and the time you took out of your day. We appreciate how frustrating it must have been, especially given the expectations set beforehand.

In terms of the vehicle assessment, our process relies on accurate descriptions prior to collection so we can honour the initial valuation. That said, we’re sorry this wasn’t handled in a more constructive or flexible way on the day, and that it left you feeling as though your time had been wasted.

We’d also like to reassure you that we do work with a network of trusted, self-employed collection partners, which allows us to offer nationwide coverage. However, we understand how this may have felt unclear or unexpected, and we will take this feedback on board.

We’re disappointed we didn’t meet your expectations on this occasion, but we do appreciate you highlighting these issues as it helps us improve our service going forward.

Kindest Regards,
Big Wants Your Car

Oceniono na 1 z 5

Please don’t bother with this company

Please don’t bother with this company. They were calling me restlessly on Easter Sunday and gave me a price estimation to which I thought it was below the market but then they would not stop calling and texting and when I when I finally responded on a Monday bank holiday, they said they are not buying your type of car right now ! They are a waste of time and I question their legitimacy as well so they should be reported as I’ve noticed the same kinda behaviour

6 kwietnia 2026
Opinia niezależna
Logo BigWantsYourCar.Com

Odpowiedź od BigWantsYourCar.Com

Hi Han,

Thank you for your feedback. We’re sorry to hear about your experience and the frustration caused.

We apologise if our contact attempts felt excessive, particularly over the bank holiday weekend. This is not the level of communication we aim to provide, and we will review this internally to ensure a more considerate approach.

We also understand how disappointing it must have been to receive an initial estimate, only to later be advised that we’re not purchasing that type of vehicle at this time. Our buying criteria can change based on market conditions, but we appreciate that this was not clearly communicated and felt like a waste of your time.

We’d like to reassure you that we are a legitimate business, and we take feedback like this seriously as it helps us improve both our processes and communication.

Kindest Regards,
Big Wants Your Car

Oceniono na 5 z 5

Another good experience.

This is the second car we've sold to Big Wants Your Car this year. On both occasions they have been a pleasure to work with, consistently paying more that their peers. I highly recommend them.

1 kwietnia 2026
Opinia niezależna
Logo BigWantsYourCar.Com

Odpowiedź od BigWantsYourCar.Com

Hi Monica,

Thank you for your 5-star review!

We are pleased to hear that you were left satisfied on both occasions with us!

Kindest Regards,
Big Wants Your Car

Oceniono na 5 z 5

These guys are fantastic!

These guys are fantastic!
All the car buying firms could learn alot from BWYC!!
This is the 2nd time ive used them and would never consider using anyone else again.
They make the whole process from start to finish so easy and on both occasions gave the best prices.
All staff I have spoke to and emailed have been great and extremely helpful.
5 star rating easily earned from this customer!!

1 kwietnia 2026
Opinia niezależna
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Odpowiedź od BigWantsYourCar.Com

Hi Dave,

Thank you so much for your kind words and for coming back to us a second time!

We’re really pleased to hear you’ve had such a positive experience on both occasions and that our team made the process easy and helpful throughout. It means a lot to know you’d choose us again.

Kindest Regards,
Big Wants Your Car

Oceniono na 5 z 5

Brilliant

Brilliant. No issues at all, Tony came on time and was brand new! Exact fee and payment sent whilst Tony on site!

1 kwietnia 2026
Opinia niezależna
Logo BigWantsYourCar.Com

Odpowiedź od BigWantsYourCar.Com

Hi Gary,

Thank you for leaving us a 5-star review!

I will be sure to pass along yur lovely feedback to Tony and the team!

Kindest Regards,
Big Wants Your Car

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