This site is a complete scam. They will never let you redeem your money. I successfully completed all their verification steps—jumped through every hoop they asked for—and they are still holding... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love the platform, extremely intuitive and I don't understand why there's so much hate. My first $25 deposit match led to me successfully redeeming $75. The free spin bonuses they give for spending... Zobacz więcej
Reakcja na opinię
I recommend playing here. These 1 star reviews aren’t accurate. I have had nothing but positive experiences with BigPirate, redemptions are 1-3 business days, plenty of games and rewards!... Zobacz więcej
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Im confused by the 2.5 stars here. While I haven't tried to cash out anything yet, the platform itself is great with one if the biggest attributes being the swift, patient and help response from the l... Zobacz więcej
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Odpowiada na 75% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good site
This site was good to me overall. Verification was a lot but they have lots of good games, bonuses, and always paid me.

Odpowiedź od Bigpirate
Title: DO NOT USE BIGPIRATE – TOTAL SCAM, THEY HOLD YOUR MONEY HOSTAGE
This site is a complete scam. They will never let you redeem your money. I successfully completed all their verification steps—jumped through every hoop they asked for—and they are still holding my funds hostage.
It feels like they are deliberately forcing me to lose my money. Every time I try to redeem, they just keep telling me to "wait." There is always a new excuse or delay. It is an endless loop designed to frustrate you until you give up.
What makes this even more suspicious is that they don’t even use a legitimate third-party verification processor. I am convinced they are just stealing our personal information and ID documents while keeping the money.
Do not fall for it. If you have money in there, consider it gone. They are textbook scammers. Stay away
Do not trust these guys
Do not trust these guys! My account was banned the day after I tried to redeem $400. Won’t let me login. Won’t respond to my emails either and the money is gone. Stay away from this site ❌ total scam

Odpowiedź od Bigpirate
I love the interactive way of earning…forget "off the chain" this site is "off the anchor ⚓"
I love the interactive way of earning and discovering the rewards and bonuses via the various types of pla6ing games and building worlds or levels never a dull moment I have to stay the lack of down time waiting for funds to be earned like other social casinos is off the anchor ⚓ awesome....

Odpowiedź od Bigpirate
So there's some good to be said about…
So there's some good to be said about this site: my experience verifying, purchasing, and redeeming all went very smoothly. They have a decent variety of slots and tables games. The mini games are interesting and unique. Thats about where the positives end.
On the negative front: sometimes theyll cap your winnings. Say you hit for 300 theyll decide 100 is all they want to credit to your account. Their VIP system is a complete joke. They clearly lay out the benefits of each tier, but when you reach them the perks are nowhere to be seen. If you contact support theyll just reset your vip level back to the beginning and tell you there are no perks associated with your tier. If you dont contact them, your level is reset at least three times a week.
The biggest red flag i ran across was that they ban accounts as soon as you take a substantial loss. Pretty weird right? Let me elaborate a bit on that because its exactly what it sounds like. When I started off on this site I ,of course, noticed it had almost exclusively negative reviews. So naturally I approached with caution. I bought the welcome offer and played through it using minimal risk strategies. 5c slot spins and $1 hands of bj. Of course thats easy profit on promos. Redeemed my winnings, the first time took about a week to hit my bank as they kept wanting me to verify the one card i used to purchase and redeem five separate times before theyd send payment. So I kept putting in $100 deposits, playing through, and immediately redeeming. It got to the point where they started processing redemptions in 24 hours or less. So I decided to throw caution to the wind after dozens of seamless purchases and redemptions. Bought in for $1000 and got my balance up to 1200 off the extra claw machine free spins that were included with the purchases. I made my first degen play and bet $1000 on a single round of roulette, and lost. No big deal, thats how it goes with gambling. Decide to redeem the $200 remaining and cut my losses. They payed it out the next day and also banned me from their platform. Reached out to support and they cited section 8.3 of the t&c's. Thats simply that they can ban anyone at their sole discretion. I press support for more clarification, which I did not really expect to receive, but to my surprise they said the operators of the site did not like the single large bet i made. So...its a casino that doesnt want you to gamble? Seems pretty suspicious. If thats actually accurate I have to say the people operating this site should set bet limits on the games they offer. Plenty of other sites do that, but I guess they cant be bothered and would rather just ban their users after the fact instead.

Odpowiedź od Bigpirate
Account closed for "internal reasons" without evidence. Avoid.
I have been a verified player on multiple sweepstakes sites for over two years without issue. BigPirate is the most unprofessional platform I’ve encountered.
When I asked for an explanation, they sent a canned response citing Section 8.3 and 14.2. They refuse to provide proof of any violation because there wasn't one. It’s a horrible business plan to shut out verified, rule-abiding customers with zero transparency.
If you want a platform that actually communicates and follows fair practices, this isn't it. Posting this to warn others: your account could be next, regardless of how "verified" you are.

Odpowiedź od Bigpirate
DECEPTIVE PRACTICES: Stalling verification while ignoring "dire need" distress signals
Review:
I am warning all players to stay away from Big Pirate. I turned a small deposit into $625, but they intentionally stalled my identity verification for days.
During this time, I explicitly notified their support team that I was in a "dire need" financial situation. Instead of following Responsible Gaming protocols and pausing my account or accelerating the verification, they ignored my distress signal. Predictably, they "instantly" verified my account only AFTER the balance was gone.
I have uncovered internal tracking code [G6G66M-3RJ6W] in their communications, proving they are aware of this failure but are refusing to credit the funds. I have already filed a complaint with the Ohio Attorney General under the Consumer Sales Practices Act (ORC 1345.03) for unconscionable business acts.
If you value your money and your consumer rights, do not play here. They wait for you to lose your winnings before they "approve" your ID.

Odpowiedź od Bigpirate
This site really is different from any…
This site really is different from any other I've played. My VIP Manager is awesome and very helpful. You can earn free spins just by playing. Also fast payouts and and amazing spread of games.

Odpowiedź od Bigpirate
I have redeemed 3x here to debit with…
I have redeemed 3x here to debit with zero issue. The redemption was taking a little long but I did message Gerard who helped it go through and I got it the next day. The games are good and so far everything has been great!

Odpowiedź od Bigpirate
Hello this Game is honest and fun. You actually make that cho..mulah.. 🤑
Hello to all, my name is Erma and I had the best first time experience playing Big Pirate and Won money...It was definitely fun and a blessing. I recommend anyone needing a chance to make some cash , play here...customer service was Great too...

Odpowiedź od Bigpirate
Don't waste your time using this…
Don't waste your time using this casino. If you win they will find an excuse to refund your money and cancel your wins. If you lose no big deal but if you win they will say there are problems. Just a warning.

Odpowiedź od Bigpirate
Definitely do not trust this site, Fraud, and systematic Ledger tampering
Definitely do not trust this site. They'll give you some good welcome offers just to start & then when you try to redeem stuff they keep giving you the runaround trying to reverify documents that you've already verified.
Even if you're at the highest here VIP level they advertise that you get quicker withdrawal redemptions within 24 hours and I never saw that & I always had to reach out to chat support & they would apologize for the inconvenience & say oh okay we're sorry about this we're going to go ahead & have someone expedite the transfer.
But once they get you hooked then you just lose lose lose.
On top of that I witnessed & have video proof & screenshots that they are doing systematic ledger tampering.
On their website you can earn free spins for playing the claw machine which the claw machine itself is faulty and doesn't work a lot of the time either. Sometimes you'll get prizes in the shoot that it doesn't count for your free spins, sometimes it freezes & you can't see where you're even playing in the timer runs out, sometimes the claw machine just randomly just drops at the shot & you don't even get to do your play.
But on one session I got some 30 free spins which I had a few sets of spins that you have to redeem manually each time & play the 30 free spins & then redeem the next.
For the 30 free spins at the time of writing this it's Rich's Express but won $330 from a bonus round off of my free spins & just note that whatever amounts you win it doesn't actually update your amount that you have on your account until after you're finished with all of the 30 free promotional spins.
After a pop up a screen saying for this round you win x amount of money. Well that happened & it was much lower than what I was supposed to get.
At first I was like oh maybe the bonus rounds don't count for what it shows that you made on a pop-up for those 30 free promotional spins.
Well looking at my account balance & I compared to what I had started with during that session and it did not add up and I was short to the amount of like $230.
Luckily I had recorded my gameplay footage of this so I had proof of the issues and it wasn't just that amount there was other amounts to during that session during my sets of 30 free spins that it didn't pay out right.
Reached out to support and they wanted to have me provide the game play IDs & I told them on the slot machine usually on games it has a gameplay ID in the bottom right hand corner with a Time on it & I'm like this one doesn't have that and the representative told me oh yeah some newer games don't have that.
Ended up finding in the settings of that slot machine & it opens up a separate tab with a pop-up showing all your gameplay history whether you one or didn't win with a gameplay ID which is lowercase, uppercase, & a mix of random numbers, with timestamps, dates, & the amounts.
You can even click on each one farther & will open up a drop-down menu with all the icons that appeared during that play on what you won.
So I saw this and saw the amounts of where I won correctly & provided that to the cat representative.
They said they were going to get back to me I think we're going to talk to a specific Department like the it department or something that would look into this.
They came back & said oh where did you get this information from because those aren't the gameplay IDs, you need to go under your account & view the gameplay history there & they will just be a set of 8 numbers.
I went & looked there & saw different amounts that I won with the date, & the time & none of those amounts that I won was $330. I look back at the other ones that I did from the actual slot machine gameplay history & those timestamps where I won them & it didn't even match the timestamps on big Pirates website nor did it match any of my wins that I got during those 30 free spins sessions.
I told him that this is wrong and they need to be looking at the gameplay IDs on the actual slot machine because your information is inaccurate.
I also told him that I had video proof and they told me to send those over. The representative told me someone will get back out to you here shortly via email.
Never really heard anything and I emailed support this time giving the same exact information & I provided the Google Drive links to my videos.
After them looking over my videos & going back & forth they claim that there is nothing wrong & looked over everything & I was paid correctly.
Then basically for the inconvenience they gave me a 250 credit which of course for that wasn't even redeemable I still had to play through it but it's weird they would just offer me this & say everything was normal. It still doesn't make up for that that gameplay history on their site has been tampered with or a error not displaying correctly. Sweepstakes sites are supposed to be fair & this is not & will be disputing my charges for fraud & being deceptive under consume protection laws.

Odpowiedź od Bigpirate
Refuses to payout
Refuses to payout. Said they needed more documents even though I was already verified (red flag city) so I send the documents, only to be given another excuse as to why it wasnt good enough. Cashed out last Tuesday, its now Saturday and i give up. These people will just give you excuse after excuse as to why they cant pay you. Only other option is to report them in hopes they get shut down eventually. DO NOT PLAY HERE!
*UPDATE* After another 24 hours of runaround and "were working on it" I just closed the account. Place is 100% a scam.

Odpowiedź od Bigpirate
Closed account - no warning
Closed account. Kept my Money.
"Administrative decision"
DO NOT TRUST, IF YOU WIN THEY STEAL YOUR MONEY
Support conversation:
Braden
your account has been closed per Administrative decision
I did contact support for clarification and they ignored my request:
Please provide the following:
The specific clause(s) within Section 8.3 or 14.2 that you determined were violated.
A description of the conduct or activity that led to this determination.
The date(s) of the activity in question.
Confirmation of the status of my account balance and whether any remaining funds will be returned.

Odpowiedź od Bigpirate
They have the games I love to play
They have the games I love to play. Got verified with no issues and I was able to redeem without incident. Less than 24 hours and my winnings were in my bank account.

Odpowiedź od Bigpirate
Hands down great casino
They have a great variety of games and pay you immediately i received my payout instantly everyone who plays casinos should definitely try Big pirate.

Odpowiedź od Bigpirate
Bigpirate is my #1 place to play 🤗
I LOVE BIGPIRATE! 🩷 I am absolutely shocked to see ANY low ratings for this company.. it is my #1 go-to place after much searching for a trustworthy company to regularly play at. I came across them and tried out their sign up bonus for 2 free SC and gold. Ive won SEVERAL times here! and each cash out has not only been fast but each time was successful, no issues whatsoever. If any support is needed, they have an option to instantly connect or send an email. You're connected to a friendly and helpful support staff within 10 seconds. if you play quite a bit (like me) you will get VIP benefits, which means faster cashouts (even regular cashout time is fast!) A personal VIP manager, mine is named Gerard and he is ABSOLUTELY AMAZING! So attentive, hard working, and kind. With VIP status you will be gifted with wonderful amounts of FREE SC! They treat their customers fabulously. If you are looking for a great selection of games, free daily "rum" to get rewards, claw machine credits for free spins, fantastic service and quick successful redemptions, THIS COMPANY IS FOR YOU! Don't listen to these negative reviews, because frankly, they are untrue. Trust me.. you dont wanna miss out on this place 🩷

Odpowiedź od Bigpirate
Warning do not play here
Warning do not play here. I deposited $300 of my money and won $620, and they refuse to pay out. They didn’t even give me a reason they just closed my account. If you win any money do not expect to get paid out.

Odpowiedź od Bigpirate
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







