Big Bus Tours Chicago Recenzje 

707
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Brilliant way to get your bearings in Chicago! The roadside staff were very helpful, the buses were pretty regular and the guides onboard were an absolute hoot - knowledgeable (as you'd expect) but wi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had just one full day in Chicago before starting our road trip so thought a hop on hop off bus tour was the answer, how right we were. All of the guides and drivers were exceptional, very knowledge... Zobacz więcej

Oceniono na 5 z 5

We found your service to be helpful and handy, we enjoyed using it. One other thing that would be helpful would be a description of where the bus would load at the stop by posting a street name/cross... Zobacz więcej

Oceniono na 4 z 5

I visited the salon for a manicure and was generally satisfied. The technician was very friendly, careful, and approached her work professionally. The result was really nice, and my nails look well-gr... Zobacz więcej

Informacje dotyczące firmy

Informacje przekazane przez różne źródła zewnętrzne

Your visit to Chicago isn't complete without an open-top hop on hop off sightseeing bus tour; let us take you on an adventure with Big Bus Tours Chicago! • Our hop on and off service includes the two-hour 'Big Loop' showcasing Chicago by day, with 14 stops conveniently located close to key landmarks and attractions. Tweet, snap, and live stream your Chicago tour experience while using our WiFi enabled open top buses! Our double decker buses are ADA compliant and temperature controlled lower sections. • Explore Navy Pier, shop on The Magnificent Mile®, stand on air at the Willis Tower, and take fun selfies at Millennium Park all while learning about the history of Chicago. As our Chicago Bus Tour rolls down The Magnificent Mile and crosses the Chicago River, you can admire the ever-changing architectural styles on a historic avenue!


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

707 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(707)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

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Oceniono na 5 z 5

Chicago bus tours

We went on a couple of buses & the tour guides were extremely knowledgeable. The best was Mario’s bus rour guide (sorry forgot his name, but it wasn’t Luigi). He made it fun as well as interesting! Even the kids enjoyed it 😃😃

11 grudnia 2018
Opinia niezależna
Oceniono na 5 z 5

Wanda is an awesome tour guide

Wanda is an awesome tour guide! She is very knowledgeable, has a great sense of humor and is very attentive to the comfort and safety of your guests! I would love to go on another BIG BUS tour if I ever have the opportunity again. Wanda is a GEM for Chicago and shines with all of the fun, history and diversity the city has to offer.

5 grudnia 2018
Opinia niezależna
Oceniono na 3 z 5

Good but improbable.

Good but improbable.

Only English spoken.
No so clear stops, no signs on the street.
No discount available on board for others attractions.
Too short trip compared with the price you pay.

21 listopada 2018
Opinia niezależna
Oceniono na 4 z 5

Loved the tour

Loved the tour. Steven was a great tour guide and Darius was a wonderful driver! The only complaint is NO heat on the bus and it was FREEZING and damp outside.

18 listopada 2018
Opinia niezależna
Oceniono na 3 z 5

You get a good feel of Chicago if you…

You get a good feel of Chicago if you go in good weather which is chancy since it is Chicago. The bus is not heated and it was a very cold day.

The app is difficult to navigate. When you try to buy a ticket it tries to upgrade you to more expensive options. Also the map isn’t in real time like it says it is so you never know when the bus is coming. If we had to get off and on, we’d be spending a lot of time waiting.

They advertise wifi and there wasn’t.

12 listopada 2018
Opinia niezależna
Oceniono na 2 z 5

NO AIR CONDITIONING

I took my husband , 2 y/o daughter & a cousin that came to visit Chicago for a day from another country, the commentary was good, the drivers also good but the baby was having a tantrum so we decided to ride on the bottom so she wouldn't bother the rest of the tourist at the top BUT NO AIR CONDITIONING ON A OVER 80 degree weather. It was so hot and humid and that made my baby even more crabby. Sorry but I don't think I'll do it again.

10 sierpnia 2018
Opinia niezależna
Oceniono na 1 z 5

Horrible experience!

Got a two day pass and was told the busses made their last stops at 6 PM. Sat at Navy Pier for 20 minutes before being told the last bus had already gone through. That was at 4:30. The next day we rode it to Adler Planetarium, We went to get back on after our visit and waited 40 minutes for a bus while four Chicago Tours busses drove by, each about half full, in the same time frame. When I called at the 30 minute mark to see where the bus was the voice on the other end tried to tell me I must have missed one just 20 minutes ago. Wrong! When one finally came by it was extremely overcrowded with about a third of the passengers standing in the aisles. Horrible experience. Never again!

21 lipca 2018
Opinia niezależna
Oceniono na 1 z 5

Very Unhappy!

We purchased tickets at about 5pm at the Navy Pier Kiosk. We were told there would be enough time for us to go through all the stops and return back to the pier as long as we didn't get off. We were fine with that. We paid 110.00 for four tickets and after 4 stops and 30 minutes later (5:30pm) we were told that the tours were ending. We weren't able to make it back to the pier and we could be dropped off 10 blocks from the Metro. I called the next day about requesting a refund because the salesperson lied. I filled it out and it's been five days and I still haven't heard back. I will be contacting them again. I'm very unhappy about our first experience in Chicago and really unhappy having to walk 10 blocks with six year olds.

11 lipca 2018
Opinia niezależna
Oceniono na 2 z 5

Hit or miss...

Hit or miss when it comes to which driver/tour guide you’ll come across when hopping on the bus. The first driver we had was rude, telling me I can only get on the bus after everyone has gotten off - this was after I had patiently waited for everyone to deboard. The tour guide was sarcastic and barely knew any info regarding the landmarks he was suppose to cover. The second driver was nice and tour guide gave a nice and informative tour. The bus is slower than walking since it makes so many stops at traffic lights and such. If it is summertime, sitting at the top deck is pretty hot.

I wouldn’t do any bus tour again. I would stick to walking and picking out landmarks on my own. A boat tour in Chicago is much more worth it.

28 czerwca 2018
Opinia niezależna
Logo Big Bus Tours Chicago

Odpowiedź od Big Bus Tours Chicago

T Patel

Thank you for your honest review. We want to make sure that all guests feel welcomed and like they're learning about our beautiful city; it seems like we failed you. We take this seriously, as we have put in a lot of time in training our team members. Please email us at 'infoCH@BigBusTours.com' if you have more information about your trip or descriptions of the Tour Guides and Drivers so we can accurately coach those that need coaching.

Chicago is a major international city with a lot of events going on in the city, especially in the popular locations: Millennium Park, Grant Park, The Magnificent Mile, and Museum Campus. As much as we plan to have a set schedule throughout the city, random events and street closures occur that we have no control over. At times we may be stuck in traffic, but we can't easily divert from our route as easily as smaller cars since a majority of Downtown Chicago is divided by the Elevated Train Tracks that we can't always cross under with a double decker bus.

Best
The Big Bus Tours Chicago Team

Oceniono na 4 z 5

The biggbus hop on hop off tour was…

The biggbus hop on hop off tour was really good and all the tour guides were very entertaining and knowledgeable.The only reason of giving 4 stars and not 5 is that during the night tour one of the tour guide was discriminating tourists coming from Asia by not interacting with them skipping their row when was asking questions etc.
That was the only behavior we thought was rude but the over all biggbus tour was really awesome.

27 czerwca 2018
Opinia niezależna
Logo Big Bus Tours Chicago

Odpowiedź od Big Bus Tours Chicago

Bhavya

Thank you for your honest review. We at Big Bus want to make sure everyone feels included at all times on and off of our buses. Please email us at 'infoCH@bigbustours.com' to provide more information on you visit and on the guide so we can make sure to coach them.

Best
The Big Bus Tours Chicago Team

Oceniono na 4 z 5

The bus tour was great

The bus tour was great. The only bad thing was the weather at the time we took the tour.

26 czerwca 2018
Opinia niezależna
Logo Big Bus Tours Chicago

Odpowiedź od Big Bus Tours Chicago

Robert

Thank you for your review.
Rain, snow, a 20°F change from city to lakefront; it's all in a day in Chicago.
Dress for the summer and winter when coming to Chicago!

Best
The Big Bus Tours Chicago Team

Oceniono na 5 z 5

Great experience

Worth the experience! Kudos to the tour guide, Luca for such a friendly and knowledgeable session and also the bus driver for being patient and careful. It was an amazing tour!

20 czerwca 2018
Opinia niezależna
Logo Big Bus Tours Chicago

Odpowiedź od Big Bus Tours Chicago

Edmund

Luca is such a great guide and guy! It's great to hear the positivity and knowledge he shares.
We'll make sure to share this with Luca and the drivers.

Best
The Big Bus Tours Chicago Team

Oceniono na 5 z 5

Brilliant way to get your bearings in…

Brilliant way to get your bearings in Chicago! The roadside staff were very helpful, the buses were pretty regular and the guides onboard were an absolute hoot - knowledgeable (as you'd expect) but with a very entertaining line in patter (particularly Lance, who consistently had everyone laugh out loud). I've done many of these trips over the years to find my way around - Madrid, Lisbon, Amsterdam, Bergen, etc..... - but this was probably the best. And thanks for your advice on picking up the Loop train, Lance - spot on! (The Brit with the beard)

9 czerwca 2018
Opinia niezależna
Logo Big Bus Tours Chicago

Odpowiedź od Big Bus Tours Chicago

Thank you so much for your review! We know how funny Lance is, it's a hoot every day he works.

We'll make sure Lance gets to see your review.

Best
The Big Bus Tours Chicago Team

Oceniono na 5 z 5

Awesome! I loved Big Bus Chicago

I enjoyed my trip with Big Bus Tours Chicago, I could know the most important places the city has to offer, and if you are visiting Chicago, due to the route of the bus, you can use it as the way of transportation to go from one place to another. I definitely loved Big Bus Chicago.

8 czerwca 2018
Opinia niezależna
Logo Big Bus Tours Chicago

Odpowiedź od Big Bus Tours Chicago

Erick

Thank you for your review! It's great to hear that you used our service both as exploration and transportation.

Best
The Big Bus Tours Chicago Team

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