I've been going here for over a year, even taking my son because it's easier for me than seeing my PCP. However, Shaquaysha at the front desk is extremely rude! She even got an attitude and said, "Som... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The ability to make an appointment made the process quite speedy. All of the personnel, from reception to Nurses very friendly and professional. Very happy with the treatment, and if I ever have nee... Zobacz więcej
Easy appointment on-line for COVID-19 test. to travel on airline. Results back that day as scheduled. PDF format for download to receive attestation form was quick.
I scheduled online a same day COVID PCR test for my daughter, was in the office for 10 minutes, and had the results that evening. The staff was friendly and helpful. I was so impressed and appreciativ... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
Dane kontaktowe
North Parham Road 1380, 23229, Richmond, Virginia, Stany Zjednoczone
- 804-821-0010
4,7
Doskonała
264 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Everyone at BetterMed was professional…
Everyone at BetterMed was professional and most importantly friendly to me from the phone call to wait to come in to the staff that took care of my fear of being tested. Thank you so much whenever I am sick I will be back.
5 lutego 2021
The staff were friendly
The staff were friendly, efficient and listened to my input. They have become my go-to for anything that needs to be quickly assessed and taken care of me with great care. Thanks.
5 lutego 2021
Traveling for work- Fast Care
I was traveling for work and needed to be seen for a health concern. I was able to schedule a time online. Upon arriving to the clinic, I had my phone check in. Maybe waited 5 minutes in my car before being called back. The nurse was friendly. The provider was friendly and quick. Overall, an enjoyable experience for a doctors visit.
5 lutego 2021
Always professional!
5 lutego 2021
Efficient Covid testing
I was able to schedule my covid test in advance. My appointment was on time and I got the results in about 25 minutes, with a consult from the medical practitioner. Very satisfied.
1 lutego 2021
New Advocate
Even with the increase in patients waiting to be tested for Covid-19, I was still able to get an appointment within 12 hours. The attending PA was thorough, and gave a very clear and understandable explanation as to my medical condition. It was a very positive experience. There was even a follow-up call from BetterMed the next day.
I have not been a strong advocate of the “doc in a box” philosophy, but this experience changed my mind. It felt more like going to a family doctor; caring and close to home.
30 stycznia 2021
Great Job!!!
29 stycznia 2021
Had a very good experience
Had a very good experience. Was in and out in less than 20 minutes. Check in person was great. Doctor was fantastic. Only complaint is that the cost was triple what I have paid at other Urgent Care Facilities. Felt very safe with regard to Covid exposure as well.
29 stycznia 2021
Great Experience!
Was able to sign up online for a rapid COVID test. Arrived and was promptly taken care of with results in 15 minutes. Great service and communication.
29 stycznia 2021
staff weren't wearing masks
When I visited, the receptionist at the front desk was not wearing a mask. That is reckless and dangerous. I came to get tested for COVID, not to try and get infected with it.
29 stycznia 2021
Prompt and respectful.
28 stycznia 2021
Super Staff!
This was my second trip and saw Dr. McCool both times. All of the staff were personable and kind. Was in and out very promptly, and everything was very well explained. So glad we found Better Med!! Would recommend to anyone.
28 stycznia 2021
Very professional and efficient.
28 stycznia 2021
Very professional
Very professional, very clean, very nice staff. I will certainly go back if I need fast medical assistance or if my primary care provider closes his practice.
28 stycznia 2021
Was seen quickly and professionally for…
Was seen quickly and professionally for COVID l test.
28 stycznia 2021
Truly great experience!!
Truly great experience!!! From beginning to end! All involved were extremely caring from the phone registration representative, to the receptionist, to the nurse, to the provider, Simon. I felt extremely safe and extremely well cared for. All of my needs and questions were met and I was in and out in 20 minutes (or less). Thank you BetterMed!!! You all are amazing!! I will not be going anywhere else!
28 stycznia 2021
I was seen promptly
I was seen promptly. The doctor on call treated the infected pore efficiently and prescribed an antibiotic cream and capsule regimen. The spot has healed well. I am fine.
23 stycznia 2021
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.