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Better Impact Recenzje 417

Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It works well for volunteers who are somewhat tech savy. Some volunteers require a lot of support and one-on-one time to learn how to use it. As the admin, the one-on-one support setting it up was inv... Zobacz więcej

Oceniono na 4 z 5

So far this has been an amazing way to track volunteer onboarding and a much smoother process than the shared excel sheet we were bouncing between staff before. For anyone who likes everything in once... Zobacz więcej

Oceniono na 5 z 5

Better Impact has been very useful to let us track our volunteer signups and time worked. Additionally, when we wanted to run an analytics project on our data, the support team was helpful and pointed... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have been using Better Impact for over 5 years at our school. Excellent chat sessions that you have at your fingertips. I love how you can connect to the community at large. We also use this platfo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Przetwarzanie chmurowe

Napisane przez firmę

Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.

Better Impact

Napisane przez firmę

We're Here to Help!
Better Impact is a small but global company that believes in helping nonprofits, charities, NGOs and government agencies achieve more by providing use easy to use, purpose-built technology, over the top support and innovative educational platforms.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

417 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Just an amazing ride with so much help

Just an amazing ride that despite being the lone champion didn't feel lonely thanks to the amazing support in particular Thomas but all interactions with BI staff have been fab. A new member of staff said the other day that she loved the system and I have only shown her a little of it so far.

22 marca 2022
Opinia niezależna
Oceniono na 5 z 5

These guys and their customer service

These guys and their customer service. If you want fantastic, quick and reliable support then please use these guys. There search bar is wonderful and very smart. Much easier to navigate compared to Outlook, for example! lol
I love the different ways the hours can be tracked and I love the pie charts.

8 marca 2022
Opinia niezależna
Oceniono na 4 z 5

A great tool for managing all…

A great tool for managing all volunteers! Better than using paper forms and having to keep track of them that way.

4 marca 2022
Opinia niezależna
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Odpowiedź od Better Impact

Hi Maddie - Thank you for adding your voice here. I imagine moving from a based based system must feel like night and day.

Oceniono na 5 z 5

SHANNON!!!! Help desk support was outstanding!

SHANNON!!!!! Thank you. I called the Help Desk so nervous to ask my questions. Shannon was amazing. So engaging, easy to learn from, spoke my language as I am learning the Better Impact language. By the end of the call I was feeling so much more confident and felt heard. What an awesome experience! Thank you Shannon for showing me the "real work" sections.

2 marca 2022
Opinia niezależna
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Odpowiedź od Better Impact

Hi Sarah, and thank you for sharing your experience with Shannon. Like all feedback here, it was shared with the whole team. I think Shannon is still blushing. ;-)

Oceniono na 5 z 5

Modifying to our unique needs.

Trying to set up for our charity. I found the tutorial videos excellent but, inevitably, there are problems with our unique situation that don't seem to fit the standard approach. Shannon on the chat was very knowledgeable and sympathetic and, after a bit of discussion, helped me find the solution.
They're really good.

18 lutego 2022
Opinia niezależna
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Odpowiedź od Better Impact

Thank you chiming in Brian. We're happy to hear that Shannon was able to help you with your unique needs.

Oceniono na 5 z 5

Excellent software to use in making volunteering accessible

Been using Better Impact since 2009 and can say that it has revolutionized volunteer management practices of recruitment, engagement, retention and recognition - allowing our organization to pivot to ever changing needs of the communities we serve. Excellent software that seems to stay in pace with current trends in volunteerism in 2022 and staff support are amazing when we needed.

8 lutego 2022
Opinia niezależna
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Odpowiedź od Better Impact

Hi Katharine - It is so wonderful to hear that we've been able to make a difference in your organization. It's what we strive for!

Oceniono na 5 z 5

It's amazing, can't say enough good things about it

At Anova we switched to Better Impact a couple years ago and I cannot say enough about the software. It has saved our agency lots of time so we can focus on the support work we do, it offers flexibility for the agency and the volunteers alike. They really care about their customers and are easy to reach to answer questions and troubleshoot (usually with a simple answer.) They communicate and facilitate the connection we crave for all our volunteers. We have many locations and many positions requiring different amounts of training and Better Impacts helps you organize all those things. Check it out, you will NOT be disappointed.

1 lutego 2022
Opinia niezależna
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Odpowiedź od Better Impact

Thank you sharing your experience Chantelle. My favourite part of your story is that you've used the the time you save to focus on the support work you do. Bravo! That's what it's all about.

Oceniono na 5 z 5

I've used Better Impact for about 4…

I've used Better Impact for about 4 years and found it an exceptional program which has met the needs of the organisation I volunteer for. It is easy to use, has help videos, files and a chat feature to assist with training. Always being improved for functionality, look and feel.

3 stycznia 2022
Opinia niezależna
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Odpowiedź od Better Impact

Thank you Dave. We're very happy we are meeting your needs. We'll do our best to keep it that way.

Oceniono na 4 z 5

We really enjoy Better Impact

We really enjoy Better Impact. It does most of what we need from a program like this, and we are still finding more and more ways that BI can help improve our volunteer management. There are some bugs that require a lot of time to figure out, but there are some great resources put out by BI for when you run into issues.

23 grudnia 2021
Opinia niezależna
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Odpowiedź od Better Impact

Hey Cali - Thank you for sharing your experiences. There's so much to explore in our software. It's great that you are finding new ways it can help you. :-)

Oceniono na 5 z 5

Exceptional program which keeps meeting our needs

I've used Better Impact for about 4 years now across two vastly different Volunteer involving organisations. It is an exceptional program which has met the needs of highly experienced volunteer managers who want to get the most out of their volunteers in terms of supporting and serving our organisations and the best for our volunteers in terms of valuing their time, energy and commitment. It is logical and easy to use. It allows for easy customization for a wide range of organisations. The help videos, files and chat are a fantastic resource for training and they way they have improved the look and feel of the software has made it even more attractive. I wish more business applications were as well thought out and easy to use as this one, as it makes working in volunteer management so much more satisfying.

21 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Love Better Impact!

I did a lot of research before choosing Better Impact for our Humane Society. I couldn't be happier! It is a powerful system that does everything I need it to do. It is easy to use and intuitive. The customer service is wonderful! I highly recommend Better Impact!

6 grudnia 2021
Opinia niezależna
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Odpowiedź od Better Impact

Thank you Lynn. We're happy that you're happy!

Oceniono na 5 z 5

Better Impact is so helpful with…

Better Impact is so helpful with scheduling volunteers, reporting statistics, creating e-learning modules for volunteers, communicating with volunteers and so much more. I couldn't do my job without it!

24 listopada 2021
Opinia niezależna
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Odpowiedź od Better Impact

I'm glad we're here for you Connie. It sounds like you're making great use of the software.

Oceniono na 5 z 5

One of the best I've ever used...

I'm new to an organization that has been using BetterImpact for 7 years. I've worked on a number of CRM and scheduling systems in previous companies, but this has been my best experience. The interface is intuitive for admins and volunteers, and the chat support folks are incredibly helpful. I'm so glad to have joined an organization that has this in place -- would recommend!

27 października 2021
Opinia niezależna
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Odpowiedź od Better Impact

Thank you sharing this. Fun fact... It was an offer to build and donate a custom volunteer management system for a local hospice where our CEO volunteered that started us on this wonderful journey.

Oceniono na 5 z 5

Chat feature is HUGE! Takes care of you in real-time!

Chat feature is HUGE advantage! You get your answer almost instantly so you don't have to come back to it. This software is the best investment for any organization as it is so efficient and effective! Thank you for your stellar customer service!

20 października 2021
Opinia niezależna
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Odpowiedź od Better Impact

Hey Stefanie - Thanks for chiming in! We truly believe our software and our support are inseparable in terms of what we provide to the sector.

Oceniono na 5 z 5

This software program has helped so…

This software program has helped so much over the past year! We've had Better Impact for a year now and its truly such a magnificent system! Everyone here at the center is super happy with the volunteer and client portals. The QR Timeclock system feels innovated and up to date with times! The background check partnership is amazing and had previously been using for years. I'm so appreciative with the online chat systems and have always had my questions answered.

14 października 2021
Opinia niezależna
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Odpowiedź od Better Impact

Hi Alejandra - It's great to hear that we've been able to help your renters volunteer engagement and that people are happy using the system. Thank you for taking the time to share your story.

Oceniono na 5 z 5

I absolutely LOVE the ability to chat…

I absolutely LOVE the ability to chat with the staff for immediate help. It helps tremendously that I am able to print out the answers from the links sent and file them away for future use. BEST IDEA EVER!!!!

22 września 2021
Opinia niezależna
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Odpowiedź od Better Impact

Hi Chris - Thank you for sharing your experience with our chat support channel. Whether it's by chat, email or telephone, we like being here to help!

Oceniono na 5 z 5

Better Impact has changed the way my…

Better Impact has changed the way my organization manages our volunteers! Before Better Impact, we were using spreadsheets and keeping information in email messages - a system I would never recommend. Better Impact has truly made us an established, organized, and legitimate volunteer program and I don't have enough positive words to say. We operate a network of charter schools for kids with and without disabilities. This includes 8 schools and over 500 volunteer opportunities weekly. Better Impact has made that not only manageable, but also fun!

19 sierpnia 2021
Opinia niezależna
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Odpowiedź od Better Impact

Thank you Rachel. My favourite comment to read in your review is that we also make it fun. Life is too short not to have fun!

Oceniono na 5 z 5

Better Impact has been a game changer

Better Impact has been a game changer! We've used Better Impact for our volunteer program for over a decade now. It is easy to use, has great support, and is easily customizable to our needs. If there is something we want to do, there is usually a work around that makes it possible if not a direct feature. Support is very responsive and provides help immediately.

11 sierpnia 2021
Opinia niezależna
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Odpowiedź od Better Impact

Hi Janice - Time flies doesn't it. I am thrilled to hear that we have made a difference in Sacramento.

Oceniono na 5 z 5

Great Software

Before Better Impact we used to do all the scheduling by hand, best decision we made was to purchase Better Impact to help us. Our volunteers have given us great feedback as is easy to use, it has also made it easier on them to sign up and/or cancel shifts. I personally like the features we can add for example the badges (years, hours, completing training). Another great thing is volunteers being able to do all training online. Also, being able to send emails, specially at this time when restrictions and policies are constantly changing due to COVID.

9 sierpnia 2021
Opinia niezależna
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Odpowiedź od Better Impact

Hi Wetzfalia - Thank you so much for chiming in on your experience with Better Impact. It's great that you have moved from the time consuming process of manual scheduling to something much more efficient.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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