Better Recenzje 1945

Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Richard came to my nursery today to help with our phones and wifi, he made me and the whole nursery feel comfortable. He made sure everything was sorted before leaving. This isn't always the easiest... Zobacz więcej

Oceniono na 2 z 5

Initially, I had to come up with solutions to push my loan through, my loan officer told me they couldn’t do my loan. I also had to consistently contact my loan officer to keep things moving or my loa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

the process was swift and the team I worked with was very efficient. I do have bad reviews regarding the disbursement company Mortgage connect, many phone calls were made, could not get a competent p... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

The overall experience was great. The entire process was done through online and made it easier to apply. Robert & Monica was very helpful with giving us options and making sure we chose the right opt... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kredytodawca hipoteczny
  2. Pośrednik kredytów hipotecznych

Napisane przez firmę

We’re one of the fastest growing homeownership companies in America. Why? Because we’re building a better way to get home and our customers love it. By combining the technology people expect with a seamless customer service experience, we’re making homeownership so simple it feels magical. In 2018 alone, we helped over 10,000 families get home, saving them on average $3,500 in upfront fees and days of stress-filled time. And we’re just getting started. Our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, Ally Bank, Pine Brook and others have invested over $85MM in Better and our vision of making homeownership magical.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Richard came to my nursery today to…

Richard came to my nursery today to help with our phones and wifi, he made me and the whole nursery feel comfortable. He made sure everything was sorted before leaving. This isn't always the easiest of nurseies to instal things as the building is very old however, Richard made sure we were up and running with everythig :-)

21 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Better is great

Better is great! Helped with a Heloc; all digital process except signing closing papers. Website helped with knowing where you are in process at all times! My contact team was great!

23 marca 2026
Oceniono na 5 z 5

It was very easy

It was very easy, the dashboard page kept me updated and let me know what information they needed plus I received email updates.

24 marca 2026
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Odpowiedź od Better

Hello Kenenth! Thank you for sharing your experience! We’re glad to hear the process felt smooth and that the dashboard and email updates helped keep everything clear and on track. We appreciate your feedback!-Jessica at Better

Oceniono na 5 z 5

The whole process was very easy and…

The whole process was very easy and quick. Our loan officer and processor were both great to work with!

20 marca 2026
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Odpowiedź od Better

Hello Kathleen! Thank you for your feedback! We’re so glad to hear the process felt easy and efficient, and that your loan officer and processor provided a great experience. We appreciate you taking the time to share this.-Jessica at Better

Oceniono na 5 z 5

With Shan’s help

With Shan’s help, I was able to work through some of the most challenging parts of the process. I truly appreciate his support and understanding of my situation. I would not have been able to complete the process without him. Thank you so much, Shan.

29 października 2025
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Odpowiedź od Better

Hello Juchan! Thank you for your thoughtful feedback. We’re glad to hear that Shan was able to support you through the more challenging parts of the process and provide the understanding you needed. We truly appreciate you taking the time to share your experience.-Jessica at Better

Oceniono na 5 z 5

Responsive team..

Responsive team... application was easy to follow...would definitely recommend

5 marca 2026
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Odpowiedź od Better

Thank you for your feedback, Suzan! We’re glad to hear the application was easy to follow and that our team was responsive. We truly appreciate your recommendation!- Jessica at Better

Oceniono na 4 z 5

The overall experience was great

The overall experience was great. The entire process was done through online and made it easier to apply. Robert & Monica was very helpful with giving us options and making sure we chose the right option.

13 marca 2026
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Odpowiedź od Better

Hello Umesh! Thank you for your kind feedback! We’re glad to hear the online process made things easier and that Robert and Monica were helpful in guiding you to the right option. We appreciate you choosing us!- Jessica at Better

Oceniono na 5 z 5

Excellent Experience and got the job…

Excellent Experience and got the job done!

18 lutego 2026
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Odpowiedź od Better

Hello Laura! Thank you for your kind feedback! We’re glad to hear you had an excellent experience and that everything was completed successfully.- Jessica at Better

Oceniono na 1 z 5

What a bunch of con artists

What a bunch of con artists. My loan officer deceitfully talked me into hard pulling my credit after he came back with a crazy high loan amount that I knew was too good to be true. But since my house is worth 280k and I owe 190 I figured they would just lower the amount. My credit is 800. Nope - outright denied. DO NOT LET THEM HARD PULL YOUR CREDIT IF YOU HAVE SUSPICIONS ITS TOO GOOD TO BE TRUE. THEY ARE JUST LIKE ANY OTHER CORPORATION

10 kwietnia 2026
Opinia niezależna
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Odpowiedź od Better

Hello Peter. Thank you for bringing this matter to our attention. We sincerely apologize for any disappointment you experienced regarding the loan amount and credit inquiry. Please do not hesitate to contact me directly at experience@better.com so we can review your concerns and assist you further.-Jessica at Better

Oceniono na 5 z 5

the process was swift and the team I…

the process was swift and the team I worked with was very efficient.
I do have bad reviews regarding the disbursement company Mortgage connect, many phone calls were made, could not get a competent person to deal with my questions. they did not follow the closing table, still trying to reconcile the account

25 marca 2026
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Odpowiedź od Better

Hello Jorge! Thank you for sharing your feedback. We are pleased to hear that your experience with our team was smooth and efficient.
We regret any inconvenience you encountered with Mortgage Connect and understand your frustration. Please feel free to reach out to us directly if there is anything we can assist with.-Jessica at Better

Oceniono na 5 z 5

follow up over the phone and…

follow up over the phone and understanding and patients of time it takes to get all tasks done as a working family

25 lutego 2026
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Odpowiedź od Better

Hello Alex! We appreciate you taking the time to share your feedback! We're happy to hear that our team provided understanding and support throughout the process.-Jessica at Better

Oceniono na 1 z 5

Be careful

I wish I had checked some reviews before working with your team. I applied to refinance my home, and the process initially went smoothly. For nearly two weeks, there was good communication between me, the Loan Consultant, and the Coordinator. Ultimately, my application was denied because the appraised value was too low for the requested terms, which I understand and accept.

However, I do not understand why my $500 lock rate fee has not been refunded. Both the Loan Consultant and Coordinator have stopped responding to my messages and calls. I request that you return my $500 lock rate fee, as you indicated it would be refunded if the application was denied on your end. I have also emailed through the experience email address, but have not received a response. It's been over a month now.

3 marca 2026
Opinia niezależna
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Odpowiedź od Better

Hello Fola. Thank you for taking the time to share your experience. I sincerely apologize for the frustration and lack of communication you have encountered, particularly after an initially smooth process.

We value your feedback and would appreciate the opportunity to address your concerns and make things right. Please reach out to us at experience@better.com. I will personally monitor this inbox to ensure your message is received and reviewed promptly.- Jessica at Better

Oceniono na 5 z 5

Handled everything very quickly and…

Handled everything very quickly and answered all the questions I had in a very timely manner.

24 marca 2026
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Odpowiedź od Better

Hello Dennis! We're happy to hear that our team provided quick assistance and answered your questions promptly. Thank you for your positive feedback!- Jessica at Better

Oceniono na 5 z 5

Wonderful company to work with made…

Wonderful company to work with made this process very very smooth from start to finish!!! Thank you to Steve and Phil for everything!!

18 lutego 2026
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Odpowiedź od Better

Hello Kerri! Thank you so much for the kind words! We’re thrilled to hear the process was smooth from start to finish. We’ll be sure to pass your appreciation along to Steve and Phil—they’ll be glad to hear it!- Jessica at Better

Oceniono na 5 z 5

Easy process and fast funding

Easy process. Home equity line of credit funded in 10 days that included 2 weekends.

20 marca 2026
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Odpowiedź od Better

Hello Glenn! We're happy to hear that the home equity line of credit process was easy and quick. Thank you for your feedback and for choosing us!-Jessica at Better

Oceniono na 5 z 5

This was one of the best experiences…

This was one of the best experiences I’ve had doing business with a company. Time lines were met and the actual business transaction was done in a very timely fashion.

Timothy made sure we kept informed about every aspect of the process, his professional attitude and experience made the entire process seem seamless. The entire team should be commended for a job well done.

30 marca 2026
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Odpowiedź od Better

Hello Grady! Thank you for your kind words and thoughtful feedback. We’re thrilled to hear that your experience was smooth and met your expectations. Timothy and the entire team take great pride in keeping our clients informed and delivering timely, professional service. We truly appreciate your trust and look forward to working with you again in the future.-Jessica at Better

Oceniono na 2 z 5

Disappointing process

Initially, I had to come up with solutions to push my loan through, my loan officer told me they couldn’t do my loan. I also had to consistently contact my loan officer to keep things moving or my loan was stagnant. I had to provide more information for a HELOC with a super great LTV than to purchase my home. It took a month and half to complete a HELOC. Things were promised throughout and then I found out they were lies. They also don’t get exact payoff amounts for other accounts so now I’m somehow supposed to payoff a credit card with a check for too much.

13 lutego 2026
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Odpowiedź od Better

Hello Misty. Thank you for taking the time to share your feedback. I sincerely apologize that your experience did not meet the standards of service and clarity we strive to provide. I understand how disappointing it must have been to encounter delays, inconsistent communication, and unexpected issues throughout the process.

I would like the opportunity to review your situation in detail and address your concerns directly. Please feel free to contact me at experience@better.com so I can assist you further.-Jessica at Better.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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