Richard came to my nursery today to help with our phones and wifi, he made me and the whole nursery feel comfortable. He made sure everything was sorted before leaving. This isn't always the easiest... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Initially, I had to come up with solutions to push my loan through, my loan officer told me they couldn’t do my loan. I also had to consistently contact my loan officer to keep things moving or my loa... Zobacz więcej
Reakcja na opinię
the process was swift and the team I worked with was very efficient. I do have bad reviews regarding the disbursement company Mortgage connect, many phone calls were made, could not get a competent p... Zobacz więcej
Reakcja na opinię
The overall experience was great. The entire process was done through online and made it easier to apply. Robert & Monica was very helpful with giving us options and making sure we chose the right opt... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We’re one of the fastest growing homeownership companies in America. Why? Because we’re building a better way to get home and our customers love it. By combining the technology people expect with a seamless customer service experience, we’re making homeownership so simple it feels magical. In 2018 alone, we helped over 10,000 families get home, saving them on average $3,500 in upfront fees and days of stress-filled time. And we’re just getting started. Our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, Ally Bank, Pine Brook and others have invested over $85MM in Better and our vision of making homeownership magical.
Dane kontaktowe
175 Greenwich St., Fl. 59, 10007, New York, Stany Zjednoczone
- 415-523-8837
- hello@better.com
- better.com
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Richard came to my nursery today to…
Richard came to my nursery today to help with our phones and wifi, he made me and the whole nursery feel comfortable. He made sure everything was sorted before leaving. This isn't always the easiest of nurseies to instal things as the building is very old however, Richard made sure we were up and running with everythig :-)
Better is great
Better is great! Helped with a Heloc; all digital process except signing closing papers. Website helped with knowing where you are in process at all times! My contact team was great!
The process was fast
The process was fast, the ppl who helped me was professional & helpful
Had a great experience
Had a great experience, they are very professional and thorough with an ability to implement. Very happy with your service and highly recommend.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
It was very easy
It was very easy, the dashboard page kept me updated and let me know what information they needed plus I received email updates.

Odpowiedź od Better
The whole process was very easy and…
The whole process was very easy and quick. Our loan officer and processor were both great to work with!

Odpowiedź od Better
With Shan’s help
With Shan’s help, I was able to work through some of the most challenging parts of the process. I truly appreciate his support and understanding of my situation. I would not have been able to complete the process without him. Thank you so much, Shan.

Odpowiedź od Better
Responsive team..
Responsive team... application was easy to follow...would definitely recommend

Odpowiedź od Better
The overall experience was great
The overall experience was great. The entire process was done through online and made it easier to apply. Robert & Monica was very helpful with giving us options and making sure we chose the right option.

Odpowiedź od Better

Odpowiedź od Better
What a bunch of con artists
What a bunch of con artists. My loan officer deceitfully talked me into hard pulling my credit after he came back with a crazy high loan amount that I knew was too good to be true. But since my house is worth 280k and I owe 190 I figured they would just lower the amount. My credit is 800. Nope - outright denied. DO NOT LET THEM HARD PULL YOUR CREDIT IF YOU HAVE SUSPICIONS ITS TOO GOOD TO BE TRUE. THEY ARE JUST LIKE ANY OTHER CORPORATION

Odpowiedź od Better
the process was swift and the team I…
the process was swift and the team I worked with was very efficient.
I do have bad reviews regarding the disbursement company Mortgage connect, many phone calls were made, could not get a competent person to deal with my questions. they did not follow the closing table, still trying to reconcile the account

Odpowiedź od Better
follow up over the phone and…
follow up over the phone and understanding and patients of time it takes to get all tasks done as a working family

Odpowiedź od Better
Be careful
I wish I had checked some reviews before working with your team. I applied to refinance my home, and the process initially went smoothly. For nearly two weeks, there was good communication between me, the Loan Consultant, and the Coordinator. Ultimately, my application was denied because the appraised value was too low for the requested terms, which I understand and accept.
However, I do not understand why my $500 lock rate fee has not been refunded. Both the Loan Consultant and Coordinator have stopped responding to my messages and calls. I request that you return my $500 lock rate fee, as you indicated it would be refunded if the application was denied on your end. I have also emailed through the experience email address, but have not received a response. It's been over a month now.

Odpowiedź od Better
Handled everything very quickly and…
Handled everything very quickly and answered all the questions I had in a very timely manner.

Odpowiedź od Better
Wonderful company to work with made…
Wonderful company to work with made this process very very smooth from start to finish!!! Thank you to Steve and Phil for everything!!

Odpowiedź od Better
Easy process and fast funding
Easy process. Home equity line of credit funded in 10 days that included 2 weekends.

Odpowiedź od Better
This was one of the best experiences…
This was one of the best experiences I’ve had doing business with a company. Time lines were met and the actual business transaction was done in a very timely fashion.
Timothy made sure we kept informed about every aspect of the process, his professional attitude and experience made the entire process seem seamless. The entire team should be commended for a job well done.

Odpowiedź od Better
Disappointing process
Initially, I had to come up with solutions to push my loan through, my loan officer told me they couldn’t do my loan. I also had to consistently contact my loan officer to keep things moving or my loan was stagnant. I had to provide more information for a HELOC with a super great LTV than to purchase my home. It took a month and half to complete a HELOC. Things were promised throughout and then I found out they were lies. They also don’t get exact payoff amounts for other accounts so now I’m somehow supposed to payoff a credit card with a check for too much.

Odpowiedź od Better
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







