BestideasUK Recenzje 

247
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered the Profoam oven cleaner, but it didn't arrive so I let BestideasUK know and they sent a replacement immediately. I have just cleaned my filthy oven with it today and it's done a fantastic... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Every product bought from them has been the best in the field - currently couldn’t survive without the new carpet cleaner. 100% wool plain light pink carpet which gets huge amount of ‘traffic’ due to... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Products didn't work and, oh my goodness, attempting to return them under their 30 day rule is horrendous. They're being slippery, they're being awkward and they're telling me "facts" that just... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Evri lost my package and when I contacted customer services they responded very swiftly and sent me a replacement. They kept in touch throughout to track the package and were really polite and helpful... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z wyposażeniem domowym
  2. Sklep z przyborami kuchennymi
  3. Sklep z artykułami dla zwierząt

Napisane przez firmę

At Best Ideas UK, we're a small business based in the UK, passionate about bringing you useful gadgets and tools for your home. We also have a great selection of toys, pets items, and car accessories to add some fun and excitement to your life. Our main focus is on providing you with high-quality products and outstanding service. We genuinely care about your satisfaction, so we welcome and value your feedback. We're always eager to improve and make your experience even better.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

247 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,1

Wszystkie recenzje

(247)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 96

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Oceniono na 4 z 5

Brill delivery but item was rubbish !

Profoam review
Quick to order and quick delivery.
But item was rubbish - never cleaned as described !
Disappointed 😞
Took a video just like advert......nothing alike , didn't cleanr hob as suggested...

15 grudnia 2023
Opinia niezależna
Logo BestideasUK

Odpowiedź od BestideasUK

Hi Vicky, thanks so much for your feedback.
It's disappointing to hear about your experience with your purchase even though we get so much great feedback for this product We truly value your feedback and apologise for any disappointment caused.

We'd love an opportunity to make things right. Please contact our brilliant customer support team at contact@bestideasuk.co.uk or call us at 0800 058 4569‬ so we can look into this further. Your satisfaction is our priority.

Oceniono na 3 z 5

I would never buy from this company…

Update- 10/12/23 The sleeve arrived yesterday, but whether I would have had this positive response without my original negative feedback on here, I am not so sure, and will never know. My opinion of not buying from this company still stands. But because I received the item I feel that I need to amend my rate for experience, as eventually I had a positive outcome.
This was orginal feedback - I would never buy from this company again. I was promised a sleeve for a doodle pad was going to be sent out as it didn’t arrive with the doodle pad. Though they have promised to send it they haven’t sent it as yet (trying to get one sent out since the 3rd Dec.)I have messaged them everyday since the 3rd and still it’s not been confirmed that it has been sent out. There messages to me are vague and just delaying. I tried to follow it up again today and they are not answering phone calls and now the messenger link I was using for them is not longer allowing me to send a message. They have opened another messenger link for household and not gifts. In my opinion they are not a professional company. It’s worrying me with regards to the fact I have sent payment details to them.

3 grudnia 2023
Opinia niezależna
Logo BestideasUK

Odpowiedź od BestideasUK

Hi Claire, thanks for your feedback. We tried to update you via Facebook to no avail after we already confirmed the complementary item was on its way to you. Our phone lines are open from 10am - 4pm as well as email support. Please reach out to us via call or email and we'll be happy to make things right.

Oceniono na 5 z 5

I had the ProFoam professional cleaner

I had the ProFoam professional cleaner.
Excellent product and was delivered very quickly.
I used this on my oven which I have been putting off for a long time. The oven came up lovely and clean and I didn’t have to use much elbow grease. Overall company and product were brilliant.

24 listopada 2023
Opinia niezależna
Logo BestideasUK

Odpowiedź od BestideasUK

Thank you so much for your review Hayley. We are really glad to hear your feedback.

Oceniono na 5 z 5

Fab experience!

Fab experience!! Quick, safe delivery. Absolutely love my new mood lamp. Think I'll purchase another x

21 listopada 2023
Opinia niezależna
Logo BestideasUK

Odpowiedź od BestideasUK

So excited to read your review Sammy! Thanks so much for sharing and we're glad you love it

Oceniono na 1 z 5

Don't belive the videos taken of toys

Don't belive the videos taken of toys. They look fantastic, however, they are cheap junk. That you are overcharged for. Stay well clear.

14 listopada 2023
Opinia niezależna
Logo BestideasUK

Odpowiedź od BestideasUK

Hi Lynda, thanks for your feedback.

We're truly sorry to hear your disappointment. Our 30-day return policy is here for you if you decide to return the item. Please reach out to us at contact@bestideasuk.co.uk and we'll be more than happy to resolve this swiftly!

Oceniono na 5 z 5

Sketch pads I…

5star given for quality of items I received , the speed of delivery and the communication we had with them . Would definitely recommend this British company .

7 listopada 2023
Opinia niezależna
Logo BestideasUK

Odpowiedź od BestideasUK

Thank you Linda! We truly appreciate your review!

Oceniono na 5 z 5

Absolutely fantastic customer service

Absolutely fantastic customer service, I had an issue with the delivery of the 3 drawing boards that I had bought.
They contacted the courier and promised if no response would resend which they did. I didn't receive all my order but it was resolved the next day and was delivered within 24 hours.
Amazing company, I can't thank ChiChi enough. Will definitely use them again.

4 listopada 2023
Opinia niezależna
Logo BestideasUK

Odpowiedź od BestideasUK

Thanks for your kind words, Michelle! We're glad we could help with the delivery. Looking forward to serving you again soon.

Oceniono na 5 z 5

I ordered two of the drawing boards for…

I ordered two of the drawing boards for my grandchildren for Christmas and only the pink one arrived. I contacted beatideasuk straight away and they were so helpful to get it sorted out for my grandchildren, so they sent out the blue one and it arrived yesterday which was perfect timing as my daughter is moving Friday 3rd November, so she wouldn't have got it if it was after that date, bestideasuk were absolutely amazing sorting it out for me, I honestly can't thank them enough for making 2 children very happy on Christmas morning, I am definitely going to be using them again the customer service is 100/10, what a fantastic company, thank you so much for your help and understanding of the issue you are all stars

1 listopada 2023
Opinia niezależna
Logo BestideasUK

Odpowiedź od BestideasUK

Thank you so very much Donna! Your kind words truly warm our heart

Oceniono na 5 z 5

I had a query to which it was responded…

I had a query to which it was responded to straight away.
My concerns of the gifts purchased got resolved, it was a straight forward issue (a fault that i made, not realising)
Great company & service 👏 👌

14 października 2023
Opinia niezależna
Logo BestideasUK

Odpowiedź od BestideasUK

Thanks so much Karen for your kind words. Much appreciated

Oceniono na 5 z 5

Brilliant response

We had a problem with the car we brought, the response to our request for help was very quick and positive, we have a happy granddaughter now.
Would happily recommend this company for their customer care, prompt response.
First Class Service.

16 października 2023
Opinia niezależna
Logo BestideasUK

Odpowiedź od BestideasUK

Thanks so much, Leslie! We are thrilled to hear that you are happy with our service.
Thank you again!

Oceniono na 5 z 5

Great tool

Great tool, totally addicted! Great customer service too!

25 września 2023
Opinia niezależna
Logo BestideasUK

Odpowiedź od BestideasUK


Absolutely thrilled you're enjoying our tool and service Lizzie, thank you for the 5-star review!

Oceniono na 5 z 5

Outstanding customer service!

Outstanding customer service!

Error with my order corrected very quickly.

Very happy to recommend this company.

18 września 2023
Opinia niezależna
Logo BestideasUK

Odpowiedź od BestideasUK

Thank you so much for the review, Diana! We're over the moon to hear you're happy with how quickly we sorted things out.
Your recommendation warms our hearts. 😊

Oceniono na 1 z 5

Identical products can be bought for…

Identical products can be bought for significantly less on alternative platforms. Avoid the cheesy ADs popping up on social media

8 września 2023
Opinia niezależna
Logo BestideasUK

Odpowiedź od BestideasUK

Hi Mr Tice,
Thank you for sharing your feedback.

We're sorry to hear that our pricing and advertising didn't meet your expectations. Beyond the price, we hope our Prolint Remover meets your needs. Is there anything specific about the product that we can improve on for you?

Your input is invaluable, and we're here to help. We'd appreciate if you could reach out to discuss this further.
Many thanks

Oceniono na 5 z 5

Interesting products

Excellent service and loads of interesting products. Been very pleased with all I’ve bought so far.

21 sierpnia 2023
Logo BestideasUK

Odpowiedź od BestideasUK

Thanks so much Sheena! We really appreciate your feedback

Oceniono na 5 z 5

Highly Recommend

I bought this when I came in to the UK for a visit and it works better than the one I have back at home in NY. I am super impressed and highly recommend. Not to mention that delivery was in 2 days

4 lipca 2023
Opinia niezależna
Logo BestideasUK

Odpowiedź od BestideasUK

Thanks so much for your feedback.

Oceniono na 5 z 5

Pro Lint remover.

What a marvellous little tool, so easy to use, and does what it was made for. 100% satisfaction and results are clear to see. Well done.

27 lipca 2023
Logo BestideasUK

Odpowiedź od BestideasUK

Thanks so much for your feedback Stephen! Much appreciated

Oceniono na 3 z 5

It doesn’t work on windows either side

It doesn’t work on windows either side. I wanted it to clean the glass on my balcony. The plastic bristles are too hard.

7 sierpnia 2023
Logo BestideasUK

Odpowiedź od BestideasUK

Hi Jill, thank you for your feedback. It seems there might be a confusion with the product, as you have only ordered the Profoam - Kitchen Hob & Oven Cleaner | Fresh Lemon which is for cleaning the kitchen hobs and not for glass cleaning and also lacks plastic bristles. Kindly double-check that you've reviewed the correct product. If not, kindly contact the appropriate company.

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