BestForeignExchange Recenzje 12 537

Outstanding customer service at the Cannon Street branch. Service was prompt, efficient and friendly.

Quick and easy to order online and collection was straightforward. In fairness it could have been dispensed by a machine. CS was ok.

Well done. I will return

Great rate and wonderful people working there

no fees, good rates, good efficient and polite service

Prompt service, competitive rates every time.

I always get my currency from here as they have the best rates

Great customer service easy and convenient for Canary Wharf and great rates!

I ordered Euros and Czech korunas online to be collected today (Sunday) at Strand branch, I even got an email and text message confirming my order is ready to be collected and branch will be opened until 16:00, however, upon arrival at 13:00 to collect my currencies the branch was
closed with a notice on locked door saying store be closed until 13:25. I assume its for staff lunch break which is understandable, but the lunch break closing times could have been clearly mentioned in the email and Text message, which was not so I could have schedule my travel plans accordingly, but they never did, appalling.

On this particular occasion the payment system crashed and despite my waiting for a three attempt reboot, which took over 15 minutes, I still could not purchase my currency so a disappointing experience as missed 2 trains to commute home and still had to leave without my pre ordered currency.

Shambolic. Even though I had the confirmation email / reference for my order, assistant couldn't find it on the system and told me I'd have to re order. Went to another FX provider.

I have been using TGX for years as long as you order on line best rates, Great service.

I used to always go to this place for my currency. But now they’ve gone downhill. They only hold your currency for one business day. I got an email Friday saying my currency was ready. So I went on Monday and they had already sent my currency back. Waste of time.

Swift, fast service. Great rates!

I would have given 5* if I wasn't asked to pay for the extra envelope !!
I bought 2 different currencies as a gift for my grandchildren and was told I would have to pay for separate envelopes !!

Orderedmy currency on line, was very easy. Arrived at the shop to a very pleasant young man. I was getting euros and asked for notes to the value of 20. This was not a problem. Great service and will go back. All I would say is to book on line rather than go straight to shop as you get a better rate on line

Great exchange rate and easy to find location

It was easy to book the currency online and to withdraw once it arrived.

The service was excellent from beginning to end! I was kept informed as to when to collect my money. It arrived promptly and staff were very helpful and efficient.