Do not order from here no matter what you do. Sent wrong coloured table and since then never managed to send replacement. The customer service is only by email and most the time don’t respond or have... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great communication from start to finish had problems with my original order bit being to standard they acted quick and sent a replacement Delivery speedy and any help required they got back quic... Zobacz więcej
Reakcja na opinię
Came flat packed in 2 boxes. Opened 1 and began fitting as instructed. The 1st dowel fixings worked the last is out of line. Tty 3 other speed nuts but wont fit together. Been trying 2 day to organi... Zobacz więcej
Reakcja na opinię
After ordering a extending table, I received the item damaged and missing parts, my nightmare began. Over 30 emails, countless promises parts will be/have been shipped, radio silence and g... Zobacz więcej
2,2
Słaba
56 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Delayed delivery, but good quality
I was initially concerned about the delayed delivery, especially after reading some of the reviews here. I did have to send a couple of emails to get an update, which isn't something I'd expect with a more established company. However, they did reply, informing me that our coffee table was still in production. In the end, the table arrived, and the quality is definitely in line with the price paid. Overall, I’m satisfied with the purchase, but there is room for improvement in communication and delivery times.
8 października 2024
Opinia niezależna
Odpowiedź od Beradesignshop
Dear Customer,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that the table has been a fantastic addition to your home and that you’re enjoying its functionality, premium quality, and stylish design.
We’re especially happy to know that the assembly was easy and that the table fits beautifully with your decor. Your kind words truly mean a lot to our team, as we work hard to create products that blend practicality and elegance.
If you ever need assistance or have questions in the future, please don’t hesitate to reach out. Thank you for choosing Bera Design—we’re delighted to have been part of your home transformation!
Kind regards,
Bera Design Team
Wrong colour and no reply from Bera Design
I bought some mushroom tables and my parcel was lost. I contacted the Bera Design team and they informed the colour I bought was out of stock, so I agreed to get a different colour. Once I got the new tables I didn’t like the colour and requested to return it the day after I received it. They replied that I missed the return time (considering my initial purchase which was lost by them) and after this point they stopped replying to my emails. Now I’m stuck with 3 tables that I don’t like. This company does not respect their customers and I don’t recommend it. The quality of the mushroom tables I got is not good at all, it looks like unfinished and there are cracks on it.
20 września 2024
Opinia niezależna
We are really happy with our product.We…
We are really happy with our product.We ordered an extendable coffee table and it was delivered in 2 box and it only took less than 20 mins to build the table and it looks very sturdy and modern.For the price i definitely recommend it
Thank you Bera Design
9 sierpnia 2024
Opinia niezależna
Odpowiedź od Beradesignshop
Dear Customer,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that the table has been a fantastic addition to your home and that you’re enjoying its functionality, premium quality, and stylish design.
We’re especially happy to know that the assembly was easy and that the table fits beautifully with your decor. Your kind words truly mean a lot to our team, as we work hard to create products that blend practicality and elegance.
If you ever need assistance or have questions in the future, please don’t hesitate to reach out. Thank you for choosing Bera Design—we’re delighted to have been part of your home transformation!
Kind regards,
Bera Design Team
Best customer service and product ever…
Best customer service and product ever we have purchased.
We purchased an Extendable coffee table which is superb and functional.Additionaly customer service helped us in every step of our order.
Thank you Bera Design
5 września 2024
Opinia niezależna
Odpowiedź od Beradesignshop
Dear Customer,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that the table has been a fantastic addition to your home and that you’re enjoying its functionality, premium quality, and stylish design.
We’re especially happy to know that the assembly was easy and that the table fits beautifully with your decor. Your kind words truly mean a lot to our team, as we work hard to create products that blend practicality and elegance.
If you ever need assistance or have questions in the future, please don’t hesitate to reach out. Thank you for choosing Bera Design—we’re delighted to have been part of your home transformation!
Kind regards,
Bera Design Team
I recently purchased The City…
I recently purchased The City extendable coffee table from Bera Design, and I couldn't be happier with my purchase! The table is incredibly sturdy, and the extendable feature works flawlessly. It's not only practical but also stylish, fitting perfectly into my living space. The transformation from coffee table to dining table is smooth, and it's a real space-saver for my apartment. Delivery was on time, and the quality of the craftsmanship is top-notch. I highly recommend this table to anyone looking for a functional yet elegant piece of furniture!
30 sierpnia 2024
Opinia niezależna
Odpowiedź od Beradesignshop
Dear Customer,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that the table has been a fantastic addition to your home and that you’re enjoying its functionality, premium quality, and stylish design.
We’re especially happy to know that the assembly was easy and that the table fits beautifully with your decor. Your kind words truly mean a lot to our team, as we work hard to create products that blend practicality and elegance.
If you ever need assistance or have questions in the future, please don’t hesitate to reach out. Thank you for choosing Bera Design—we’re delighted to have been part of your home transformation!
Kind regards,
Bera Design Team
We had a table from Bera Design and it…
We had a table from Bera Design and it is perfect for our house and space saving.
We are quite happy with our purchase.
2 września 2024
Opinia niezależna
Odpowiedź od Beradesignshop
Dear Customer,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that the table has been a fantastic addition to your home and that you’re enjoying its functionality, premium quality, and stylish design.
We’re especially happy to know that the assembly was easy and that the table fits beautifully with your decor. Your kind words truly mean a lot to our team, as we work hard to create products that blend practicality and elegance.
If you ever need assistance or have questions in the future, please don’t hesitate to reach out. Thank you for choosing Bera Design—we’re delighted to have been part of your home transformation!
Kind regards,
Bera Design Team
-Do not shop here. Find anywhere but here.
-Do not shop
-Cheap build quality
-Damaged goods
-The fastenings are brittle, the pieces would not align
-Customer service was rude, blamed me, would hardly reply
-sent me a replacement piece without the fastenings
-In the end, i put the table together myself with extra nails, fastenings and pieces of wood for extra support
-got lied to about a replacement being sent, then a further lie re: replacement delivery date
-in their final email, they sent a lengthy essay on how i've been the problem when all i asked for was a replacement piece and appropriate fastenings.
-took 3 months start to finish in terms of contact
-in the end, they didn't reply to me
-i have the entire email thread to prove this
-i don't write bad reviews but for once in my life, i actually have a need to write a bad review. it was that bad.
Shop here at your own peril. What a horrible company.
12 maja 2024
Opinia niezależna
We have purchased Walnut Extendable…
We have purchased Walnut Extendable Coffee Table and we like it so much. We have ordered 2 items one of them is for my mum.
Basically the table is sturdy construction and easy to assemble and the company was extremely professional as they have answered all questions very promptly.
We definitely recommend the company.
Matt
3 lipca 2024
Opinia niezależna
Odpowiedź od Beradesignshop
Dear Customer,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that the table has been a fantastic addition to your home and that you’re enjoying its functionality, premium quality, and stylish design.
We’re especially happy to know that the assembly was easy and that the table fits beautifully with your decor. Your kind words truly mean a lot to our team, as we work hard to create products that blend practicality and elegance.
If you ever need assistance or have questions in the future, please don’t hesitate to reach out. Thank you for choosing Bera Design—we’re delighted to have been part of your home transformation!
Kind regards,
Bera Design Team
We really enjoyed with our Extendable…
We really enjoyed with our Extendable Table. It's very study and good size.
Customer service was extremely helpful with our purchase.We definitely recommend.
15 kwietnia 2024
Opinia niezależna
Odpowiedź od Beradesignshop
Dear Customer,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that the table has been a fantastic addition to your home and that you’re enjoying its functionality, premium quality, and stylish design.
We’re especially happy to know that the assembly was easy and that the table fits beautifully with your decor. Your kind words truly mean a lot to our team, as we work hard to create products that blend practicality and elegance.
If you ever need assistance or have questions in the future, please don’t hesitate to reach out. Thank you for choosing Bera Design—we’re delighted to have been part of your home transformation!
Kind regards,
Bera Design Team
Poor quality and terrible customer service.
I've ordered the "Magic Anthracite Extendable Coffee & Dining Table 6 in 1" table from this company.
The order arrived on time, but but the side and bottom panels had many chips and damage to the coating.
I contacted customer service to have a replacement sent to me. They immediately promised that they would send it. I even got an email that they sent new panels, but nothing ever arrived, at first, they referred to the fact that the parcel was lost, and then they stopped responding to letters.
I do not recommend buying furniture from them.
6 lutego 2024
Opinia niezależna
Better than expected!
I recently purchased the extendable coffee table from Bera Design Ltd, and I couldn't be more delighted with my purchase! This exquisite piece of furniture has truly exceeded my expectations in terms of both form and function.
26 marca 2024
Opinia niezależna
Odpowiedź od Beradesignshop
Dear Customer,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that the table has been a fantastic addition to your home and that you’re enjoying its functionality, premium quality, and stylish design.
We’re especially happy to know that the assembly was easy and that the table fits beautifully with your decor. Your kind words truly mean a lot to our team, as we work hard to create products that blend practicality and elegance.
If you ever need assistance or have questions in the future, please don’t hesitate to reach out. Thank you for choosing Bera Design—we’re delighted to have been part of your home transformation!
Kind regards,
Bera Design Team
HORRID.
Absolutely atrocious build. Wood is ridiculously cheap, breaks apart immediately. Not only did the package originally get sent to the wrong address but when it finally arrived it essentially fell to pieces within minutes of putting it together. Reattached it with some wood glue and carried on but then it fell apart again a week later. Great design but using cheap materials, essentially rendering it useless.
14 marca 2024
Opinia niezależna
Lift top table
We bought a lift top table from them. It is really useful. We don't use our main dining table anymore :)
15 stycznia 2024
Opinia niezależna
Odpowiedź od Beradesignshop
Dear Customer,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that the table has been a fantastic addition to your home and that you’re enjoying its functionality, premium quality, and stylish design.
We’re especially happy to know that the assembly was easy and that the table fits beautifully with your decor. Your kind words truly mean a lot to our team, as we work hard to create products that blend practicality and elegance.
If you ever need assistance or have questions in the future, please don’t hesitate to reach out. Thank you for choosing Bera Design—we’re delighted to have been part of your home transformation!
Kind regards,
Bera Design Team
Refund not received after 5 months
I'm waiting for the refund since November and still didn't get the money back,lack of interest in the customers who are paying for their products.
11 października 2023
Opinia niezależna
DO NOT BUY. Damaged goods.
Coffee table had two gauges in it parallel to each other that were coved in company stickers. Tried to contact them, but phone number didn’t work, no response to emails or fb messages.
DO NOT BUY FROM THEM!
20 stycznia 2024
Opinia niezależna
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